Samuel was very helpful and went above and beyond for us which was very much appreciated
Manny was 'with us' all the way!
Everything fine and many thanks for your help Travis
Excellent service as all always, thanks Alex
Noah was amazing and his colleague even checked me in and booked my seat on the plane when I was having trouble doing so online. I will certainly always use DialAFlight from now on. I give 5 stars for customer service.
Would highly recommend DiaLAFlight and this is the 3rd year we have used them. Very helpful, polite and efficient. Always deliver good flights with great prices.
It has been fab trip, made so much better by the very competitive quote for the whole package. Travel manager was there every time to answer any questions and provided us with quotes for a possible change in the itinerary
Chris arranged everything superbly and I really appreciate the speed and simplicity of telephone communication with your office. No messing with pre-recorded answering systems.
Perfect as always
Samuel did an excellent job. From initial contact to discussing options and then the final details of the booking.
Just the service I need for my travels
A very good service.
Very helpful out of hours service required when our return flights were delayed. Tony followed up when we returned which was a nice touch.
All staff were very helpful, always happy to answer any questions or queries as well as making last minute changes to our itinerary. We’ve booked numerous trips with you
Jay was amazing!
You were helpful and accessible when I needed help. Booking with DialAFlight saved time and effort trawling sites for best deals. Thank you
Probably I wouldn't choose quite so many guided tours ( 3 one day and I think 4 another) it's TOO hot for that - but that aside all was fine with the hotels in Hoy An and Cambodia being 5* ( in my opinion ).
When Qatar Airways gives you an overnight stop in Doha, your checked-in baggage cannot be offloaded in Doha but has to be sent directly to final destination. We didn't know this, and ended up in Doha with no toiletries or change of clothes. They did tell us this at Da Nang airport, but at that stage, to try to repack to accommodate would have been a nightmare. So, maybe keep this item on file for future reference. Otherwise excellent service from you, and highly recommended.
Stan has been really helpful
Logan has delivered my requests for holidays for years and I wouldn't feel safe to use anyone else
Belinda is a star!
As always Jerry was very helpful
Always at the end of the phone or email. When asking any questions answered promptly. Always polite and professional. Would recommend and definitely use again. Excellent service.
I could not have been more impressed with the professional and efficient service I received from Saf who was on the ball from the very first enquiry. I would definitely use DialAFlight next time and have already recommended the service to many others.
Excellent service. Special thanks to Mason for sorting my outward on-line check-in.
Future customers need to be advised of the requirement for a shuttle bus transit from national to international terminals at Hanoi. The only signage is at the bus stop which, if you did not know was needed, you would not look for. Our internal flight was delayed and the international flight was almost fully boarded when we arrived at the gate.
Can’t list all the good things, there are so many. The bad are very very few and are so trivial, I won’t even mention them. We will be calling you about our next trip.
Extremely helpful and efficient.
Had good communication with the boss. Great
Excellent customer service and care. Approachable and proactive in ensuring their customers get the best deal for their needs.
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