020·7962·9933
DialAFlight ticks all the boxes. Second time we have used this company and both times we had the same travel manager, Russ. Excellent personal touch. We’re ready to book again
Oscar never fails
I think you have covered all the bases, great holiday, great customer service
Always helpful and professional service
Everything perfect
Had the most fantastic time - all of the hotels were superb and food was of the highest standard. Flights were excellent, but we would avoid the ‘stop offs’ next time. We told everyone about your company and how professionally we were dealt with. Particular thanks to Thomas
Istanbul's new airport is a nightmare - long walk to get to departure gates, many people missing flights. They need a transport system like they have in Paris CDG. I will never fly via Istanbul again. Not your fault but you need to be aware
Great service - flight seats were where I asked
Joel was very helpful and all the flights were as planned and baby seats were all booked making the flights very easy.
Very helpful at all times.
Your staff are superb. Every time they speak to you they know everything about your travel plans and you feel like their only customer
I came back to DialAFlight after a few years of using price comparison sites. Jackson was most attentive and reliable, and found us a deal that was way better than anything I’d seen elsewhere!
When our Cathay Pacific flight was cancelled I spoke to Lee who could not have been more helpful. He advised there were seats to Hong Kong out of Heathrow at 8pm that night and that we should insist on getting seats reserved on there. Cathay Pacific initially advised the flight was full but when I confirmed that DialAFlight advised otherwise they changed their minds. I have been recommending DialAFlight to friends for years.
Always been more than happy with excellent service
Service that was 110%!
I can say A very big THANK YOU to your staff. All very good and nice, no problems. It can't be better.
Rico is always excellent
Very polite and good customer care.
Good service, making travel plans easy and unambiguous. Good communications.
Brilliant as always
DialAFlight have once again provided us with a fantastic holiday experience. Dealing with Christian has been absolutely faultless!
Issues with hotel check-in at Hanoi but otherwise OK. Transfers were very good and on time.
Many thanks to Bradley for a smooth and excellent vacation. I have used DAF for many years and always recommend everyone I know to do the same.
Process made very easy by regular updates
We had a problem when our passports went missing. Contacted Tristan as we had to reschedule our flights and sort out a hotel. No problems whatsoever, he sorted everything out for us straight away. Fantastic!
Friendly helpful staff. Very knowledgable.
Excellent and efficient service as always.
Efficient and excellent service as ever.
You were not the cheapest but the service you gave me was worth the little extra...big thanks to Angus on the sales team. Loved the app too
Ultimately it was my fault but I didn’t realise with my Irish passport that I needed a visa for visiting Vietnam.It was in the small print which of course I didn’t read but it would be good if your operators when booking could suggest that some countries need visas and encourage your client to check.
In hindsight, spending my first afternoon in Vietnam pounding the busy city streets, visiting every incense-filled pagoda and finishing at the heaving Ben Thanh market in Ho Chi Minh City was a baptism by fire on my first day.
I can’t deny it was a relief when I returned, footsore and weary, to my hotel, the Park Hyatt Saigon - an oasis in that buzzing city.
Huge bouquets of flowers and dazzling chandeliers greeted me in the cool lobby while the luxurious French colonial style rooms featured delightful white wooden shutters and a superbly soft carpet tastefully decorated with a bird motif.
When I woke next morning in the vast and very comfortable bed and delightfully appointed and furnished room I found the whole place exuded relaxation – a feeling that was ramped up when a tiny Vietnamese woman arrived for my massage. She used her knees, elbows and hands to pummel my back. It really was an excellent massage, vigorous but highly relaxing and diffusing knots of tension I hadn't realised I had.
Dinner at the Park Hyatt proved mouthwatering, with salmon tartare, pomello salad, pork with prawn crackers and bread with anchovy tapenade. This was followed by succulent Australian wagyu steak, with puréed potatoes, sweetcorn and asparagus.
Breakfast was also divine and I couldn’t get enough of the buttery croissants and yoghurt with figs.
When the time came to haul myself away from the luxury of the Park Hyatt, and bid farewell to Ho Chi Minh City, I made my way south to the Mekong Delta - a vast maze of rivers, swamps and rice paddies.
I stayed in the city of Can Tho where an absolute must is the floating market which sees traders take to their boats and sell their wares from the middle of the river. Huge mountains of melons, pineapples and gourds filled the boats while sellers cried out to anyone passing by what they had to offer. Others busied themselves with weighing the fruit or sprucing up their boat with a fresh lick of paint. Some stall holders simply lazed aboard their vessel, gossiping with friends.
Visiti the bustling floating markets for a taste of some fresh local produce
The Victoria Can Tho Resort organised the morning’s river tour. Just like the Park Hyatt this hotel was decorated in a colonial style. A bowl of exotic fruits welcomed me upon my arrival, many of which I couldn’t begin to name.
The room looked onto the huge swimming pool in the courtyard below, the fourth ‘wall’ of which was lined with towering palm trees, providing privacy from the gardens and river beyond.
Visit any of the beautiful pools at Victoria Can Tho
If it’s real escapism you’re after in Vietnam, the island of Phu Quoc is where you want to be – and it’s just a very quick plane ride away.
It boasts breathtaking white sand beaches, a wonderfully temperate sea and dense, tropical jungle – not to mention its world-famous fish sauce.
It’s no wonder that many an A list celebrity including Brad Pitt and Angelina Jolie have been drawn to the island’s serene and sparkling shores which offer privacy from the outside world.
I stayed at the divine La Veranda which is right on the sea-front. It feels secluded and peaceful in the resort itself, but venture onto the beach and you'll see bars and eateries up and down the sands blaring out music and attracting relaxed backpackers cradling tumblers of beer, the water lapping at their toes. La Veranda’s delightful terrace, shaded by palm trees, offered a brilliant view of the picture-postcard seascape, while at night waiters brought out huge flaming torches to light up the restaurant tables set out on the sand.
Explore Gam Ghi - La Veranda's own private island
Before dinner I took a swim in the blue, blue sea and was delighted when the most amazing sunset began to form on the horizon, the sky filled with reds and orange gold.
My trip may have started with a hectic whirl of activity, but this haven of peace and quiet highlighted the incredible contrasts that Vietnam offers.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
