Polite, helpful and knowledgeable.
Jason Byrne has delivered as always. His expertise and professionalism is exceptional with nothing being too much to ask. I bought a surprise ticket for my husband for his Christmas present and Jason kept a tight lip on the surprise
Flights only on this occasion!
New York passport control was appalling. 30 booths, only 9 operating and 4 flights arriving at the same time. It was rammed in the hall and it took us 2 hours just to show our passports.
Fantastic service. Really great staff - Fraser. Will use again soon
Delia was excellent on the emergency line
Theo has arranged all our flights for a number of years. Always helpful, efficient and easy to make contact with. I would not book a flight direct with an airline again.
Stafford Bever kept us updated at every step of the way to ensure that our special birthday trip to New York went without any trouble.
BA service was very poor. Insufficient level of air crew on board.
I have already recommended Matilda to friends and family. As always, very happy with the service and hard work she always puts in to my trips
Very reassuring to know there is someone at the end of the phone if there is a problem. Raphael is very helpful and thoughtful.
I think it would have been better to take the direct flight to San Domingo. I know the journey to the North coast is long but the stay in New York going out was a hassle as was the return through New York.
As always, Mason and Russell extremely helpful ,polite and pleasant. Have used your company for many years and would recommend it to anybody.
Excellent as always Fraser. Speak to you soon.
A wonderful service by Callum. Always at the end of the phone to help and advise. Will never go anywhere else. No wait time on the phone and always answered straight away.
Owen Burrell was amazing. As this is the first trip I've ever booked for my school, I was very anxious and asked lots of questions and made many requests, but he was very patient and helpful. We only had some small issues with some details of 2 tickets on the day of the flight, but the person I spoke to at the 24 hour helpline was so unbelievably helpful and we were able to get all the students on the plane with little problem. I'll definitely be using this service in future
Amazing service
Very helpful and made my family’s trip easy
Lovely holiday, hotel excellent, thank you Declan
Great value for money on both my flight and hotel. The location was amazing and I will continue to use DialAFlight for great finds and deals. Travel manager Ryan was also very patient and helpful.
All went very well - we were just missing a transfer from the final hotel back to the airport but otherwise good. Hotel in NY was perfect for what we wanted and hotel in Bahamas was lovely but a bit ‘lively’ as we mostly wanted to chill
Tony has been amazing from start to finish. We loved every second of our holiday and everything ran smoothly.
Great service always! I tell everyone I can about you.
A great service from the staff I spoke to. Very efficient and so helpful, gave great advice about our trip options. Dealt with Charlie, who was fantastic.
Thank you DialAFlight for taking away all the stress from choosing our perfect mini break to New York. The hotel Ben recommended was first class. He obviously listened to our requirements. I would definitely recommend DialAFlight for a perfect trip anywhere in the world
DialAFlight always contacts me before a flight to check all is OK. Always very helpful.
Excellent service as usual
Excellent as usual....all sorted for us with no stress on my behalf!
Great service from start to finish
Perhaps you could pre-warn your customers of the horrid cattle truck wait to get through customs at Newark. It took 90 mins. Not yet ready to get in the wheelchair, but it is very, very tempting.
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