Good but you never called me back when BA told me they couldn’t upgrade me using my Avios points as they couldn’t recognise the booking.
Great service, as ever, from DialAFlight ... all ran very smoothly ... thank you!
Molly Smith and Niall Andrews were fantastic when making the multi flight booking. Communication was excellent, price was competitive and overall a professional friendly service. We will definitely be booking with them again.
Excellent trip to New Zealand. Our first experience of using DialAFlight. Although we were a little hesitant it delivered on all its promises. The team were very accessible, helpful and personable.
Will use DialAFlight for our next trip
Helpful, knowledgeable and friendly representative..
Thank you for another great trip
Harvey always provides excellent service.
Amazing service from Barney and team! I have now had 4 flights with United in economy and they have been amazing. My only complaint would be too much food offered on board
I’ll be honest I had never heard of DAF before this holiday but stumbled on them on Google and never been happier. Constant contact from booking to departure and even though I didn’t need any help while on holiday I’m sure and confident that they would have provided help if needed.
Well organised and had a fabulous time
Mason Edwards was excellent. He worked hard to make sure our holiday was up to scratch and it certainly was. Couldn't ask for a better holiday.
Love using DialAFlight
The only negative feedback would be the area that Stay Pineapple Hotel in San Francisco is located. It is just on the edge of a very dodgy part of town with a lot of homeless people there now. The hotel doesn't offer much in the way of breakfast and the bar is now closed. Everything else was great and we had a fantastic holiday - thank you
I cannot recommend DialAFlight enough - in particular Ivor Savage. He has been incredible. Amazing communication, easily contactable and he helped me out significantly when I encountered an issue on holiday. I’m so thankful to have experienced this company!
Everything went very smoothly - thanks to Ed and his team.
Excellent as always
I have used your services many times before and the service this time was excellent as usual.
Dylan and Dialaflight, were really easy to work with. Dylan especially, was approachable, professional and worked hard to understand my requirements and get me a great package. Brilliant.
Sadie is a star! We had a great trip and would like to thank her for being so helpful and efficient
Connie gave me a first class customer service, thank you
Air France fantastic. Only gripes revolved around Delta charging us extra for an internal flight and the very different landscape revolving around Uber. Chances of securing a car when you need it not as secure as it once was. Many thanks again to Niall who always retains his sense of humour and goes that extra mile. Will be back in touch soon
Everything went as planned, lots to be said for that
I found it confusing that United Airlines seemed to be implying it was obligatory to upload documents onto their Travel Center, whereas in fact there’s no need to (at least, not all of them) and they can be quickly shown at the airport . Conversely, even though my address in the USA had already been entered, I had to do it again at a machine in the airport. It would be helpful if you could make it clearer what one absolutely has to do. This isn’t your fault - it’s to correct the unclarity of at least the UA site).
Bill Naylor is always open, patient, and very helpful with my requests and concerns.
Smooth sailing! The car hire you arranged was excellent - no pressure sales to upgrade the package. Flights were all fine.
I thought Rupert was fantastic and dealt well with all my questions.
Approachable, helpful and knowledgeable. The team and especially Stuart really helped our booking and provided assistance real time during our holiday.
Billy is a real star
DialAFlight staff are always very helpful and take the stress out of travelling!
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