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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Any questions I had were answered quickly. The whole experience of booking was completely stress free.
Fantastic trip, great value for money. Definitely booking again
Will definitely use DialAFlight again, excellent service and cheaper than rivals
Thanks for making sure I got vegan meals on the flights.
Having tried many different booking agents and feeling ripped off each time or just through inefficiency, I called DialAFlight expecting much of the same. How wrong I was. They were polite, helpful and extremely efficient in everything they did. I had to change my flight bookings too and they did this with the minimum of fuss, cost and pain. Nice one DialAFlight, there are decent people in this business after all.
Dexter secured us an amazing deal for our once in a lifetime trip and we could not have asked for better customer service! 10/10 experience, look forward to using DialAflight again in the future!
Everything went very well - thanks very much
Always reliable and helpful if a bit more expensive. Always received very good service from Clinton
All the plans worked very well. My only problem was getting a vegetarian meal that I had requested with the booking.
Great service from Christian as usual.
As always excellent service from Michele and her team; superb arrangements and all worked out perfectly.
Belinda who I booked with was extremely helpful and got me the flights I wanted. I recommended her to my mum who then booked her flights with her too. Will definitely use again.
Very good service from start to finish even when we completely changed our plans!
Avoid Icelandair if you need your cases any time soon. Ours took 8 days to find us
Excellent service, as always. Thank you!
All very good - will always call you first
Michelle has been absolutely brilliant all the way through our booking process and indeed whilst I was away in California with a small problem involving the hotel bill in San Francisco. I would not hesitate to recommend DAF to any of my family or friends and would certainly recommend that they deal with Michelle
It was marvellous
Belinda was so helpful and friendly. Wonderful customer service.
So glad I found you - great to have someone at the end of the phone to deal with queries and reassure all was well - and it was!
My son introduced me to you. Will always use you in the future. Travel every year to Israel and San Francisco to visit my son and daughter. Thank you for your excellent communication and service.
Roy is always available to sort out any issues we might have. If Roy is unavailable the rest of the team are just as helpful. Thank you all once again.
Thank you for always helping and being there to assist, it's much appreciated.
I’m not sure how I’m going to survive without Nicholas.
Randell was hugely professional. First class service given and a final call to wish me a safe journey and offer any help required, much appreciated. Thank you Randell I will recommend you and always call when I need flights.
My wife & I can always rely on Kylie & her team to not just get the best prices, but to then handle our travel arrangements in the most highly efficient way.
Thank you for the personal touch as ever. It matters along with your efficiency. Everything like clockwork and the assurance of having DialAFlight in fallback support is also important. This is our second longhaul experience with DAF and we will definitely come back for our third. Ad multos annos !
Jasper is an excellent travel consultant.
Excellently organised trip by Manny. Many thanks.
Tristan very helpful as always
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
NAPA VALLEY
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
SANTA BARBARA
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
HOLLY WOOD
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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