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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Any questions I had were answered quickly. The whole experience of booking was completely stress free.
Fantastic trip, great value for money. Definitely booking again
Will definitely use DialAFlight again, excellent service and cheaper than rivals
Thanks for making sure I got vegan meals on the flights.
Having tried many different booking agents and feeling ripped off each time or just through inefficiency, I called DialAFlight expecting much of the same. How wrong I was. They were polite, helpful and extremely efficient in everything they did. I had to change my flight bookings too and they did this with the minimum of fuss, cost and pain. Nice one DialAFlight, there are decent people in this business after all.
Dexter secured us an amazing deal for our once in a lifetime trip and we could not have asked for better customer service! 10/10 experience, look forward to using DialAflight again in the future!
Everything went very well - thanks very much
Always reliable and helpful if a bit more expensive. Always received very good service from Clinton
All the plans worked very well. My only problem was getting a vegetarian meal that I had requested with the booking.
Great service from Christian as usual.
As always excellent service from Michele and her team; superb arrangements and all worked out perfectly.
Belinda who I booked with was extremely helpful and got me the flights I wanted. I recommended her to my mum who then booked her flights with her too. Will definitely use again.
Very good service from start to finish even when we completely changed our plans!
Avoid Icelandair if you need your cases any time soon. Ours took 8 days to find us
Excellent service, as always. Thank you!
All very good - will always call you first
Michelle has been absolutely brilliant all the way through our booking process and indeed whilst I was away in California with a small problem involving the hotel bill in San Francisco. I would not hesitate to recommend DAF to any of my family or friends and would certainly recommend that they deal with Michelle
It was marvellous
Belinda was so helpful and friendly. Wonderful customer service.
So glad I found you - great to have someone at the end of the phone to deal with queries and reassure all was well - and it was!
My son introduced me to you. Will always use you in the future. Travel every year to Israel and San Francisco to visit my son and daughter. Thank you for your excellent communication and service.
Roy is always available to sort out any issues we might have. If Roy is unavailable the rest of the team are just as helpful. Thank you all once again.
Thank you for always helping and being there to assist, it's much appreciated.
I’m not sure how I’m going to survive without Nicholas.
Randell was hugely professional. First class service given and a final call to wish me a safe journey and offer any help required, much appreciated. Thank you Randell I will recommend you and always call when I need flights.
My wife & I can always rely on Kylie & her team to not just get the best prices, but to then handle our travel arrangements in the most highly efficient way.
Thank you for the personal touch as ever. It matters along with your efficiency. Everything like clockwork and the assurance of having DialAFlight in fallback support is also important. This is our second longhaul experience with DAF and we will definitely come back for our third. Ad multos annos !
Jasper is an excellent travel consultant.
Excellently organised trip by Manny. Many thanks.
Tristan very helpful as always
Sitting on San Francisco's famous Pier 39, sauce-stained children slurp huge bowls of clam chowder. In the background, Alcatraz's forbidding, mist-shrouded silhouette rises from the ocean.
The nearby gift shop is doing a roaring trade, churning out striped underpants and replica prison-issue toiletries bearing the tag line, 'don't drop the soap', all to a soundtrack of the pier's famous blubbery, barking sea lions.
Fresh crabs are available to buy from vendors in Fisherman's Wharf
WHERE TO FIRST
But the waterfront – with its many fresh crab restaurants – will soon look very different. The green-fingered team behind New York's urban High Line has now turned its attention to the Presidio – a beautiful, sprawling park overlooking the bay.
The tunnels burrowing through it will soon form the base of a spectacular, 14-acre park known as Tunnel Tops. When it opens in 2019, there will be beautiful views of the bay and meadows filled with fragrant wildflowers.
During 1967's Summer of Love, pier workers fought their way through crowds of garland-waving hippies who gathered here to shout about the Vietnam War.
THEN AND NOW
Now, more than 50 years on, hipsters have replaced hippies in Haight-Ashbury. A handful of psychedelic shops filled with tie-dye are squeezed between boutiques and organic cafes.
The closest encounter I have with a possible hippy is when I crouch down to take a picture of an enormous rainbow-themed piece of street art and accidentally disturb a dreadlocked local dozing in a doorway.
Take a winding walk on picturesque Lombard Street
At Pork Store Cafe, a 40-year-old Haight Street institution famous for its huge breakfasts, I meet Amanda, a local, who tells me how the area's beautiful, Victorian, pastel-hued houses are being snapped up (and lovingly refurbished) by dotcom billionaires. She complains that prices have rocketed.
As I cycle towards the city centre, a smiling skateboarder shouts his encouragement and speeds past me – uphill. I realise his skateboard is battery-powered. I recall my chat with Amanda and wonder if it's Mark Zuckerberg or someone similar.
MOMENTARY ESCAPISM
On the recommendation of a friend, I stop by Hotel Zetta in downtown San Francisco. Since last spring, it's been home to the world's first hotel-based virtual reality room. It's free to try – those in need of a moment of escapism (without the mind-altering drugs) can simply walk off the street into the padded room and slip on the headset.
I do so and find myself standing atop a shipwreck, one of several colourful worlds to be explored.
VIRTUAL SIGHTSEEING
Neon fish swarm around me and when I turn around, I'm face-to-face with a huge, blinking whale. The next moment, I'm in a mountainous valley (apparently it's modelled on the landscape of Washington State).
The cable car system is an icon of San Francisco
Despite being just metres away from the rumbling trams, I can wander to a cliff edge and peer into a valley so deep that my stomach flips.
On my final night, I check out China Live, one of the city's newest restaurants. The walls are lined with hand-painted tiles showing local landmarks, such as the Transamerica Pyramid.
CHINATOWN
I sit at one of the communal tables and try jellyfish for the first time (it's salty, rubbery and delicious) with a potent, dragon fruit tea-infused cocktail.
Golden Gate Park: one of San Francisco's greatest treasures
Chinatown borders North Beach, a bay-side neighbourhood with a huge Italian community. I cycle home past Italian flags painted on lamp posts and delis blaring opera music.
In a nearby park, Chinese women perform perfectly choreographed tai chi routines near students making the most of California's decision to legalise marijuana. Suddenly, that Summer of Love doesn't seem quite so far away.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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