Your calls always answered within 5 rings.
Always have personal and friendly service.
All was great - thank you
I wasn't aware I had to pay visitor tax when I arrived. I suppose that should be general knowledge, but I am not a regular traveller to Europe
A wonderful few days away and all the arrangements from the start to the end of holiday were perfect. Samuel Jalloh was so helpful.
There was a short layover in Zurich on my outbound flight and due to severe weather we were delayed taking off from London. I made the connection running through the airport. My checked luggage did not make the connecting flight but was delivered to my brother's house 30 hours after I landed.
Excellent service and recommendations to ensure we got the best from our holiday - liked the courtesy call a week before travel to ensure all was in hand.
Service overall was fantastic. Wish I had been informed of the cabin luggage difference for my easyjet flight though.
Excellent service - thank you
First rate service
Very reliable service
Ray Taylor was very helpful and responsive.
DialAFlight arrangements great. Hotel OK. Accommodation great. Lounge resort fab. Individual staff lovely. Poor restaurant booking service
Generally everything was OK but better information about the car hire pick up would have been good. We went to the car hire desks at the airport only to find that Centauro was offsite and used a shuttle bus.
I always use DialAFlight as they are very professional and offer a good service.
Superb as ever
All was well thanks to Annabelle
Keep up the exceptional service
Thank you for your attention to our holiday arrangements. We had a super holiday.
Julie was brilliant - friendly, super efficient, did what she said she would. Great service all round
Yet again a very enjoyable experience, perfectly planned by DialAFlight. Many thanks to Kitty for doing all the hard work so we could enjoy our holiday
Very smooth booking and staff were very helpful. Everything was organised. Will definitely book again
Everything was OK except the room was like a prison cell - very small window and not enough light
Very professional and knowledgeable customer service
Mason is very helpful. We always use him.
Fraser was brilliant! We will always go to him to book our holidays. His patient and kindly manner, his attention to detail and his understanding of what we wanted and our expectations were met!
Car hire was awkward. Although directions were OK it was not evident where we needed to be to get the car.
All good - as always.
"Spot on" was my comment
Turkey was excellent - I had a very nice time. The hotel was nice and the food and staff very friendly
Great holiday, great hotel location, perfect flights, thank you to Lauren Canning!
Sitting on San Francisco's famous Pier 39, sauce-stained children slurp huge bowls of clam chowder. In the background, Alcatraz's forbidding, mist-shrouded silhouette rises from the ocean.
The nearby gift shop is doing a roaring trade, churning out striped underpants and replica prison-issue toiletries bearing the tag line, 'don't drop the soap', all to a soundtrack of the pier's famous blubbery, barking sea lions.
WHERE TO FIRST
But the waterfront – with its many fresh crab restaurants – will soon look very different. The green-fingered team behind New York's urban High Line has now turned its attention to the Presidio – a beautiful, sprawling park overlooking the bay.
The tunnels burrowing through it will soon form the base of a spectacular, 14-acre park known as Tunnel Tops. When it opens in 2019, there will be beautiful views of the bay and meadows filled with fragrant wildflowers.
During 1967's Summer of Love, pier workers fought their way through crowds of garland-waving hippies who gathered here to shout about the Vietnam War.
THEN AND NOW
Now, more than 50 years on, hipsters have replaced hippies in Haight-Ashbury. A handful of psychedelic shops filled with tie-dye are squeezed between boutiques and organic cafes.
The closest encounter I have with a possible hippy is when I crouch down to take a picture of an enormous rainbow-themed piece of street art and accidentally disturb a dreadlocked local dozing in a doorway.
At Pork Store Cafe, a 40-year-old Haight Street institution famous for its huge breakfasts, I meet Amanda, a local, who tells me how the area's beautiful, Victorian, pastel-hued houses are being snapped up (and lovingly refurbished) by dotcom billionaires. She complains that prices have rocketed.
As I cycle towards the city centre, a smiling skateboarder shouts his encouragement and speeds past me – uphill. I realise his skateboard is battery-powered. I recall my chat with Amanda and wonder if it's Mark Zuckerberg or someone similar.
MOMENTARY ESCAPISM
On the recommendation of a friend, I stop by Hotel Zetta in downtown San Francisco. Since last spring, it's been home to the world's first hotel-based virtual reality room. It's free to try – those in need of a moment of escapism (without the mind-altering drugs) can simply walk off the street into the padded room and slip on the headset.
I do so and find myself standing atop a shipwreck, one of several colourful worlds to be explored.
VIRTUAL SIGHTSEEING
Neon fish swarm around me and when I turn around, I'm face-to-face with a huge, blinking whale. The next moment, I'm in a mountainous valley (apparently it's modelled on the landscape of Washington State).
Despite being just metres away from the rumbling trams, I can wander to a cliff edge and peer into a valley so deep that my stomach flips.
On my final night, I check out China Live, one of the city's newest restaurants. The walls are lined with hand-painted tiles showing local landmarks, such as the Transamerica Pyramid.
CHINATOWN
I sit at one of the communal tables and try jellyfish for the first time (it's salty, rubbery and delicious) with a potent, dragon fruit tea-infused cocktail.
Chinatown borders North Beach, a bay-side neighbourhood with a huge Italian community. I cycle home past Italian flags painted on lamp posts and delis blaring opera music.
In a nearby park, Chinese women perform perfectly choreographed tai chi routines near students making the most of California's decision to legalise marijuana. Suddenly, that Summer of Love doesn't seem quite so far away.
First published in the Daily Mail - May 2018
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