Many thanks to Charlie Miles for his excellent input
Great availability on the phone to help and prompt follow up with email documentation
I recommend to all my friends to use DialAFlight. Always respond quickly, get the best deal and help out if there is a problem,
Great customer service. All made very simple and easy, thank you
Always helpful and speedy.
As ever, it was a brilliant experience booking our flights through you. Knowledgeable about routes and transfers, I always find it takes so much of the stress away to book our long haul flights with you.
From start to finish the whole process with Nicole was really easy. She tailored a trip to my requirements and even helped us out the day before we were due to fly back with our seating arrangements. Overall a very professional service
We had multiple problems with getting our request for vegetarian meals - these weren't available on 3 out of 4 flights. But otherwise great service from Becky and the team thank you
Need to allow longer transfer time at Los Angeles - missed connection and put on a later plane.
Teddy is always very helpful and always goes above and beyond
Good flights with Malaysia Airlines thank you …it worked out well.
All went according to plan. Many thanks.
Just a brilliant service. Libby was excellent from the start as were the other staff I spoke to.
Have used you in the past and will certainly use you again. People have been very kind and helpful
Robert McLean did a great job!
I am so grateful to Matt for his dedication in helping me plan my trips each year. I wouldn’t go anywhere else other than DialAFlight. Thanks so much to Matt and the team.
Connie is brilliant - I recommend her to everyone who travels!
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
A truly personal service, you feel like you are being assisted by a friend
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
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