Good communication and helpful.
Roger was excellent. He planned our flight itinerary to New Zealand via Singapore and return via Dunedin and Singapore. Roger response quickly to all our questions, as did the staff when he was away. Would definitely recommend DialAFlight to friends/family and use next time we travel.
Liam has provided a service that exceeded our highest expectations
Keep up the good work and thanks
Everything went well and both hotels were suitable. Rydges especially as it's more a business hotel with good breakfast and cheaper drinks during happy hour! At Auckland airport it took over three hours to get airside. So the flight missed most people's connections. Qatar ground staff in Doha were very efficient and provided a superb service for two weary travellers. The
Elizabeth did a great job in supporting us on our year long journey to New Zealand and Australia. Things didn't go quite as planned but Elizabeth managed to sort everything out for us. We had an amazing time, we can highly recommend Australia and don't believe all you see and hear - the most dangerous thing we found were the kangaroos.
Trip of a lifetime expertly planned by Thomas.
To help an aged person like myself you could emphasise the need for visas to enter some countries!
Simply the best
It was a last minute trip needed to visit an elderly relative in NZ. Gareth pulled out all the stops to get me a quick and cost effective solution. Very happy with the outcome
Have used DialAFlight many times and they never fail to deliver. Have recommended them to my family and they are happy
You made it easy. Again, thank you Gavin.
Leo was an absolute star he helped me and my fiancé with everything - couldn't have asked for a better travel agent
First class service as usual
Good recommendations from Helen and Cathay Pacific performed well
Always a helpful and reliable company to use.
Thanks for everything
Excellent service as usual
The out of hours service worked extremely well. Shane was very helpful.
Extremely helpful and answered all our queries.
It was disappointing at first because of the flight cancellation/changes but that wasn't your fault. I would like to thank Oliver especially, for his excellent service and patience.
Passed your details on just this morning, only returned Wednesday! Fabulous service as always, thanks Oliver.
The PNR does not carry thru to a the second airline on a 2 flight trip so they always issue their own which we then have to identify.Be great if DAF provided them both at the outset.
Pity the booking was through Air New Zealand who are virtually unobtainable to talk to. Worse than BA. I left a hand bag on the inward flight with hearing aids inside and ANZ found the bag which we collected from Auckland Airport only to find they had lost an earpiece! How?
Shout out to Charlie Miles who always delivers an excellent travel service.
No problems whatsoever, a second successful longhaul package with no hitches. I will certainly sing your praises plus your back up is brilliant.
I have used DialAFlight for many years and have no hesitation recommending them. My latest trip involved 11 flights. All done brilliantly and they were very patient as I changed my plans a few times! Not one problem and all done in a friendly manner.
Shelley Dimes was amazing. It was a pleasure dealing with her. Very easy booking and great communication skills. Holiday was amazing. I will be rebooking very soon.
Thank you Saf as always. Another great flight and car hire to make our trip to New Zealand go smoothly! Love that the personal service we get from DialAFlight continues to look after us and are always at the end of the phone if needed! Truly reliable and trustworthy.
All went well although the plane we flew on with Malaysia Airlines from Auckland to KL was very "tired." Having said that the crew were unfailingly polite and attentive. Thank you for arranging our flights and hotel in KL. The Sama Sama Hotel was beautiful and excellent value. The room was big. It was quiet and the food in the restaurant was very cheap and of excellent quality.
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