Surprisingly with all the strikes in the UK the whole trip went well from start to finish. Connecting flight bang on time as scheduled.
Chloe was very helpful and informative throughout whole booking process
Dylan did a great job arranging our flights to New Zealand and was always available to answer queries. This is not the first time we used DialAFlight and we'll continue to do so.
Everything was perfect as is usual. Thanks for your excelent service
When booking flights for folk who have to travel from England to Scotland try and allow extra time for connections between international and domestic. Getting through security and customs takes a long time in some areas causing worry about missing connecting flights.
The usual excellent service from Sally Burton.
Out of all premier economy flights taken on my trip Virgin was superior. NZ were charming personnel and British Airways was rather shabby. Staff perfectly polite but offhand, food inferior, and the only airline to use plastic cups for water. Your company was most helpful and efficient.
You could have booked us some sunshine!
Everything went according to plan - no delays and the service on Qatar was excellent. They really looked after me. Also on Jetstar, no complaints there either. The whole trip for me was a good experience
Seats very cramped on Air New Zealand flight changed on return journey and paid £50 each extra for better seat. Very pleased with United Airways
Ashley was excellent and made booking very straightforward. The after sales care and support was awesome!
My flights to and from NZ were cleverly dovetailed to ensure easy travel without long waits at the various airports. Before contacting DialAFlight I’d been uneasy about doing long haul flights for the first time. But they were so professional, so pleasant and so reassuring that I ended up completely relaxed andthoroughly enjoyed the journey!
Been using you for 13 years and very pleased with your service.
Singapore Airlines and Swiss Air were excellent however wouldn’t fly with Lufthansa again. Clearly the longhaul equivalent of Ryanair!
Dominic gave me full confidence that if anything went wrong he would be at the end of the phone. Luckily we didn’t need to test this, but it was nice to feel that he was.
On outward flights, everything that could go wrong did - flight delay, re-routing, downgrading, delayed luggage. My account manager, Saf Patel was brilliant, keeping in touch throughout, providing support and guidance both during the journey and afterwards.
Everything went as planned - very, very pleased with your customer service and professionalism
Air China was better than I expected but the timing of the return flights meant it was hard for me to sleep.
So reassuring to know that someone is there to answer all my questions and provide support at any time during my flight to New Zealand.
Don't recommend Malaysia airlines. Insufficient staff at check-in led to lengthy queues both in and out of UK. The 1am plane out of Auckland was 2hrs late taking off and was a shabby, cramped aircraft with no chance of getting any sleep. I paid for an upgrade on KL to Heathrow.
Have used DialAFlight for many years and will continue to do so. Our recent trip to NZ arranged by Neil Frost went smoothly in every respect.
Smarter ways of looking at flight options by taking the time to research would be amazing.
DialAFlight was great, special thanks to Stuart Hale for his assistance.
Saf was fantastic and everything went very smoothly.
Although I had problems and delays DialAFlight helped me plan my trip well. They kept me informed throughout of any changes made by the airline. I will use them for all my flights
Absolutely brilliant, very helpful and attentive to all queries. We and our family and friends will be using DialAFlight for any travel plans in the future. Special thanks to Harriet and Lucas for going the extra mile.
Thanks to you everything went perfectly
An excellent service provided by Matthew. I have already recommended friends to DialAFlight.
Kennedy Thrower is amazing. Really thorough in her information, easy to communicate with, efficient with her service and full of great advice to make sure our trip was a smooth one. All DialAFlight representatives were very professional. It felt like we had the best deal and that we had a big safety net under our trip. Wouldn’t go anywhere else.
Usual great service from Isaac and a couple of his colleagues. Been using DialAFlight since 2015 and the service is always the same.
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