Once again Sally excelled in helping us make the right choice. She is one in a million, thank you.
Specify exactly if there is shuttle to the airport and the baggage allowance
Aidan was amazing, as always! Helped out a lot especially as we had to cancel due to covid twice and transfer credit but we just got back from our honeymoon trip in Mauritius and it was the BEST holiday of our lives! We enjoyed it sooooo much and cannot wait to go back!
My only negative is the return transfer was booked way too late and we would have missed our flight had we had to wait in the normal check in. Fortunately one of the transfer team at the airport moved us to priority check in to push us through quicker. Everything else was perfect
Excellent holiday - resort was excellent but we had a 24 hour delay at Gatwick with British Arways and had to find last minute hotel accommodation. Not a good start.
John and his team were super helpful finding the right flights for us working with our budget.Timely updates and friendly reminders before travel so no issues and will gladly contact them again for our next family holiday
Our flight to Mauritius was great, however the return flight was really disappointing. We asked for the baby bassinet and we were informed that our baby was too big, although he went in it on the way. So it seems pointless having those seats, as you need to hold the baby throughout the flight. We also asked for the baby meal, which was included in the ticket, and told he needs to be 2 years old to get it.
Jordan's knowledge of the hotel definitely helped to improve our stay. Got us upgraded to better rooms and booked into the happy hour. Perfect!
Great personal service, answering all our questions and keeping us informed at all times, and providing all documentation early on in the booking.
We had an amazing holiday in Mauritius. Thanks to Karl for his recommendations and sorting it out for us. We will definitely be using DialAFlight in future
Excellent customer service from knowledgeable and professional agents
Bradley always provides a smooth, faultless service and this was no different. Quick to respond to any queries and full of helpful advice. Had a brilliant time. Could never use anyone else!
All arrangements went like clockwork. Very good flight, transfers and hotel was excellent
Kennedy Thrower goes beyond the call of duty to make sure everything is understood.
My husband and I have just returned from a magical holiday in Mauritius. Towards the end of our stay our flights had to be changed. Conrad immediately contacted us to discuss options. He confirmed our new flight and transfers emailing the details that we needed. Without his professionalism it would have been a very stressful end to our holiday. I highly recommend DialAFlight.
Thank you to Karl for choosing our honeymoon destination - it was the best experience and he was very patient
Fantastic! I will definitely use you again. So good to be able to talk straight away to someone on the phone. You've got it so right.
The arrangements for the flight and hotel transfer and stay were excellent. We liked the personal care you gave us.
Staff listen to customer needs and wants, excellent service. I've booked many times and never been disappointed
Excellent service. Used the currency converter on the DialAFlight app all the time!
Thank you for the usual highest quality service
DialAFlight staff are very competent. Will do business again and will recommend your services to others
As always great service especially from John Huff
Mona and Zac were excellent
There were worries and difficulties arranging and booking tee times. When speaking with a different DialAFlight person I was told this was not something DialAFlight normally did, which was disappointing to hear. This is the second year in a row we have used DialAFlight. In general everything worked out well, but there are times that it got a bit stressful. I would consider using DialAFlight again, but not necessarily as my first choice.
Everything went to plan including the transfers. The hotel room was superb and I would also definitely recommend the hotel. Here's to the next holiday!
We always enjoy working with Tristan. He is friendly and very knowledgeable about flights!
Really pleased with the help and support I had from Rudi from initial booking through to contact before travel - always responded quickly as promised which is rare these days.
Had a fantastic holiday, thanks very much Gavin. Everything went very smoothly and the hotel you chose was excellent. All the people who helped us were also brilliant especially the taxi firm you organised in Mauritius - we went on three additional trips with them.
First class service
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