Your calls always answered within 5 rings.
Communication from Fraser was excellent. Paradores were excellent, but would have been VERY useful to know we were visiting during a festival in Avila and should have reserved one of the limited parking spaces. Finally, order of stays wasn't ideal leaving 230km to drive on final day. These quibbles notwithstanding it was an excellent holiday and decent value for money, thank you.
Thanks for getting our boarding passes to us before we even left home... It made the whole experience worry-free!
Everything worked out perfectly and the hotel Roger Smith found for us and recommended was superb - so we are very grateful for a well planned 6 day break in the early Autumn sun in Santorini. As ever Roger did us proud and the schedule was not only good value but exactly right for us.
Another fantastic trip organised by Andrew. Everything went according to plan - it’s the fine details that make the difference to the holiday.
I have been using you for years. Such brilliant service for when things go right and, more importantly, when things go wrong! You are always at the end of a phone even at ungodly hours. (Try calling an airline). This trip was perfect and I appreciate your attention to detail always. Thank you. And, by the way, I always recommend you.
Amazing customer service. Would highly recommend
The accommodation was excellent and easy access to wherever we wanted to go. The transport system was very good.. The whole experience was amazing and I would definitely recommend it to any one of my colleagues or friends. Thank you so much for a fantastic holiday.
Marie was really helpful - went above and beyond - excellent service, thank you.
As she always does, Chloe found us a lovely hotel and perfectly timed flights.
Great service again (thanks Edward!)
Sadly flight delayed to Nice by over 2 hours.
Darren’s help and advice invaluable as always.
All the arrangements Bobby made for our flights and car hire went as planned. Thank you for another excellent trip.
Thank you for all your help in booking our trip and the late amendments to it. The flights and transfers went smoothly and The Asterion Suite and Spa was a perfect location and the service fantastic.
Excellent service. Russell was very efficient, gave great advice and an excellent price
Riley is first class and a great ambassador for you.
Ashley Homewood is always oustanding. Nothing seems to be too much trouble and trust me, I have tested that. Thank you for your help and consistently excellent service. I feel very lucky to have found you!
Amazing week from start to finish. Well managed from the moment we registered our interest. Gareth organised everything for us and kept us informed each step of the way. Our accommodation was superb with each pousada having its own unique style (and breakfasts unlike anything we’ve ever experienced before as per previous reviews!) Portugal and DialAFlight you did not disappoint and we would definitely recommend.
The flights, transfers and hotel were better than expected. Abbi Magbagbeola did an exceptional job at booking.
Thanks Troy for your expertise in making our holiday so great. Everything went like clockwork. The hotel you booked for us in Copenhagen was really great too.
Always brilliant service (thanks Stacey!) and always the best choices - and this short trip was no exception. Way better than we'd anticipated. Thanks
Always, always very helpful with all my bookings. Many thanks.
Marvellous trip. Thanks.
All worked out fine. Thanks very much.
Superb personal service as always. Thank you.
The hotel you recommended in Paris was excellent. We had a great short holiday.
Jade looked after everything for me and she was brilliant. When I had a query Jason looked after it. I highly recommend DialAFlight.
Emily was so helpful, professional and patient. Our holiday was perfect
Gareth is a DAF Legend
I was perfectly happy with the arrangements made for my holiday to Slovenia. What a beautiful place to visit. Amelia Beecham, you came up trumps.
The dodo's image is everywhere you look in Mauritius, from the moment you arrive at the airport to the cover of restaurant menus. It seems a strange emblem to use to promote the island, considering it was the very place they were hunted into extinction in the 17th century.
The 3ft-tall, flightless birds were killed by dogs, cats, rats, pigs and, of course, humans who ate them, despite the unpleasant taste, until they became extinct in the 1660s while the island was under Dutch rule. But it's the national bird of Mauritius. And, like the dodo, the island has a complicated history. Replacing the Dutch, the French invaded in 1710 and ruled Mauritius for 100 years.
The population speaks French today despite the British colonisation beginning in the early 19th century (Mauritius became an independent nation in 1968). The majority of the population is of Indian descent, with residents also hailing from Africa, Fiji, China and, of course, Europe.
Mauritius is surprisingly verdant, full of rich green hills, woods and lush farmland. And another big surprise was its incredibly well-maintained road network.
Mauritius is a wealthy island with its sugar, rum and cut-flower exports. I travelled north up the east coast to Shangri-La's Le Touessrok Resort, which reopened at the end of last year after a major refurbishment (previously owned by the One&Only group).
No matter what time you arrive, your breath will be taken away by the entrance to the hotel with its huge mangrove tree filled with fairy lights - and then by the local art and huge, blown-glass light fittings in the foyer.
The resort sprawls across the bay with low-level beachfront villas connected by a path which you can use to pop to one of the three private beaches.
Depending on which way the wind's blowing, you will always find a tranquil suntrap; well, mostly tranquil - sometimes you'll get a party boat whizzing by with rum-soaked guests dancing on deck. As well as the beaches, the Mauritius hotel has two beautiful, and very quiet, swimming pools surrounded by tropical plants and trees. Lying in the shade and taking the occasional dip to cool off, the days could not have been more perfect. The hotel also has regular motorboat shuttles to its two private islands.
One is the venue for watersports such as parasailing and kite-surfing, while the other has an 18-hole golf course and a huge stretch of totally unspoilt beach, where we were serenaded by a guitarist who played Light My Fire ('Have you heard of The Doors?' he asked).
You might not want to, but there are plenty of opportunities to leave the resort. You can canoe among the mangrove trees, visit a local rum distillery, cycle along the coast or have a speedboat tour along the coast.
Our driver Charles was no stranger to full throttle, and we charged along with music blaring, leaving boats of Japanese tourists bobbing in our wake. We anchored at the Blue Bay Marine Park where we dived from the boat to snorkel among beautiful fish. Back in the boat, we were taken to a waterfall where we saw monkeys eating mangos from the trees on the bank, then to Fouquets Island, which houses an old lighthouse built by slaves, and to an ocean sandbank for a great view of the island.
The only view that's better is through the plane window as you leave, but you'll be too sad it's all over to appreciate that one.
First published in the Mail on Sunday - November 2016
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