Your calls always answered within 5 rings.
Molly is a diamond! We only use DAF now, mostly because of Molly and the incredible service we get. Keep it up!
Very approachable, flexible and accommodating with itinerary changes, suggestions and overall efficiency of the holiday booking. We had an amazing time and everything went perfectly! Many thanks
Charles and the team were fantastic from Day 1. Everything was perfect. Thank you for the transfers and the hotel recommendations. We had the best holiday.
Transfers from the airport were not included but DialAFlight did not tell us this, nor was it mentioned in the advert. We bought the package with free golf but the resort did not agree with this when we arrived. DialAFlight sorted this quickly.
Ian was unreal once again, service delivered emphatically. Won’t fly Air Mauritius again though.
I have used DialAFlight and Lee for over 30 years for business and personal travel and the company has never let me down. Ist class service, competitive flight and holiday prices, no more than 5 rings before the phone is answered plus a 24hr emergency number if you do get into trouble (and it does happen). For end to end service DialAFlight is the company to call.
Marty was excellent. He managed to upgrade us for our honeymoon with the honeymoon package which was just amazing. He also suggested using the Gatwick lounge as we had our 6 month old baby with us and arranged for our transfer to have a car seat (which I only thought about last minute!). We would absolutely book another holiday through DialAFlight
Sugar Beach is one of the best hotels we have stayed in. A fantastic hotel. Food is excellent and all the staff are super friendly and welcoming. Bruce had organised transfers and they were there waiting for us and had children’s seats as requested. We had a superb holiday.
Kirsty always does her best to support our travel plans making sure everything goes smoothly
Liam Rush is knowledgeable, helpful and very professional.
Lucas Moore has excellent knowledge - this isn’t the first trip he has organised for us. We are already in contact with him for the next one.
Patrick is brilliant. He listens to what I am looking for and goes above and beyond in terms of customer service.
You can't improve on perfection!
First class service from start to finish. Great help and advice in identifying holiday locations and good support throughout
The service Greg provided was first class from start to finish as always - it’s a pleasure to book with you..
Thank you for booking my holiday. I really enjoyed my stay in Mauritius
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
A huge thank you to Liam Rush for arranging our holiday which was seamless. I would definitely recommend and book again with DialAFlight.
We have dealt with Eric Spagnuolo for around 10 years and he is outstanding - the best agent that we have ever dealt with. Great servicve, great knowledge, great attention to detail, extremely professional and a top man
Thanks for amazing holiday. Not a hitch
Will definitely come back. Thank you.
I recommended Stacey to some people we met on holiday - they will be in touch!
Five stars ..
We loved the hotel. And excellent customer service from DialAFlight
The transfers and support while the threat of a cyclone were excellent while in Mauritius. Highly recommended.
Many thanks Raj - another exceptionaly well organised trip by you and your team. Until next year!
We were not massively impressed with Air Mauritius and if making a trip back at some point would opt for BA instead direct from LGW. We were told they don’t fly daily but would be prepared to work around that.
As hard as I try I can’t find any negatives!
Just fantastic!
Damian Paterson who has booked our holidays for the past decade was excellent
The dodo's image is everywhere you look in Mauritius, from the moment you arrive at the airport to the cover of restaurant menus. It seems a strange emblem to use to promote the island, considering it was the very place they were hunted into extinction in the 17th century.
The 3ft-tall, flightless birds were killed by dogs, cats, rats, pigs and, of course, humans who ate them, despite the unpleasant taste, until they became extinct in the 1660s while the island was under Dutch rule. But it's the national bird of Mauritius. And, like the dodo, the island has a complicated history. Replacing the Dutch, the French invaded in 1710 and ruled Mauritius for 100 years.
The population speaks French today despite the British colonisation beginning in the early 19th century (Mauritius became an independent nation in 1968). The majority of the population is of Indian descent, with residents also hailing from Africa, Fiji, China and, of course, Europe.
Mauritius is surprisingly verdant, full of rich green hills, woods and lush farmland. And another big surprise was its incredibly well-maintained road network.
Mauritius is a wealthy island with its sugar, rum and cut-flower exports. I travelled north up the east coast to Shangri-La's Le Touessrok Resort, which reopened at the end of last year after a major refurbishment (previously owned by the One&Only group).
No matter what time you arrive, your breath will be taken away by the entrance to the hotel with its huge mangrove tree filled with fairy lights - and then by the local art and huge, blown-glass light fittings in the foyer.
The resort sprawls across the bay with low-level beachfront villas connected by a path which you can use to pop to one of the three private beaches.
Depending on which way the wind's blowing, you will always find a tranquil suntrap; well, mostly tranquil - sometimes you'll get a party boat whizzing by with rum-soaked guests dancing on deck. As well as the beaches, the Mauritius hotel has two beautiful, and very quiet, swimming pools surrounded by tropical plants and trees. Lying in the shade and taking the occasional dip to cool off, the days could not have been more perfect. The hotel also has regular motorboat shuttles to its two private islands.
One is the venue for watersports such as parasailing and kite-surfing, while the other has an 18-hole golf course and a huge stretch of totally unspoilt beach, where we were serenaded by a guitarist who played Light My Fire ('Have you heard of The Doors?' he asked).
You might not want to, but there are plenty of opportunities to leave the resort. You can canoe among the mangrove trees, visit a local rum distillery, cycle along the coast or have a speedboat tour along the coast.
Our driver Charles was no stranger to full throttle, and we charged along with music blaring, leaving boats of Japanese tourists bobbing in our wake. We anchored at the Blue Bay Marine Park where we dived from the boat to snorkel among beautiful fish. Back in the boat, we were taken to a waterfall where we saw monkeys eating mangos from the trees on the bank, then to Fouquets Island, which houses an old lighthouse built by slaves, and to an ocean sandbank for a great view of the island.
The only view that's better is through the plane window as you leave, but you'll be too sad it's all over to appreciate that one.
First published in the Mail on Sunday - November 2016
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