Your calls always answered within 5 rings.
There was an invite to meet the local representative at hotel on first day, but invite arrived whilst we slept and we missed appointment. Not an issue, but may be for others .
As always, Tony Judge was very helpful
Very competitive price for the holiday and good customer service throughout. Friendly efficient communication from Julie Harris, will consider doing business again for sure.
Mum had a great trip, though Emirates'assisted passenger service left a lot to be desired on this occasion
Transfer back to Mauritius airport was fraught. Driver arrived approximately 30 minutes late at the hotel and the drive to the airport was tense.
Not your fault but flight delayed 28 hours in a week break. And some of the all inclusive benefits not as described.
Jason and his team did a fantastic job for us - no hiccups and everyone happy
We have dealt with Manny on a number of occasions - when booking our flights he has always given us the best prices and dates. Would highly recommend
Thank you so much Sam. You never disappoint. We had a wonderful time
We had a great trip to Mauritius, the hotel was excellent and totally lived up to its recommendation from Fergus. Slight issue with our flight being cancelled on the way back but DialAFlight were there to make sure the transfers etc were reorganised. All in all a great service. Now where to go next?
Everything went exactly according to plan. The Transfer agents in Mauritius were particularly good, helpful and on time. No problems whatsoever.
The pick up and drop off was very good. Rachel came to see me at the resort and arranged excursions for us
Somebody is always there to help and take things on board for any questions. Great company - especially Luke and his team. Thank you for your support and a great holiday.
The guidance and attentive service we received from Noah and from your representatives in Mauritius made the whole trip and holiday so smooth and relaxing. All we had to do was enjoy ourselves.
Owen Burrell planned our South African trip very well and everything went as planned. Flights and hotels up to standard and in our budget. Cape Town, Victoria Falls and Mauritius. Wow! Will be recommending to others and will be looking at other destinations with you.
Everything was seamless and the resorts were as good as recommended if not better. The transfers were on time and very efficient, friendly and informative - in fact we used them two days to give us guided tours of the island. DialAFlight exceeded organisational expectations and we will be using them again
Excellent help from Dexter.All arrangements as booked. All worked well. We shall certainly use DialAFlight again.
Yet again Stan Castle came up trumps. All our needs were met from booking to returning home. We had a truly wonderful time.
Brandy was super helpful. Will be rebooking with DAF next year.
Stuart and his team are always very helpful.
Great customer service from Oscar to organise our special holiday - will trust him again for future trips.
As ever Annabelle Chadderton was amazing from start to finish. We would never book with anyone else and have recommended her to many people who have shared our experience. We really couldn’t have asked for more. Once again thank you and time to get working in our next holiday!
The service from Tristan Chatburn is second to none. DialAFlight are highly recommended. Excellent personalised service.
Had a fabulous holiday. Everything was as promised by Craig and his team. Amazing 5* service as always.
Excellent, as I expected it to be.
Oscar was amazing. Great service
Great experience, would use again.
Ryan from DialAFlight delivered a first class service from start to finish
Yet another faultless trip from Austin
The staff went to great lengths to help us in a very difficult situation. Can’t thank them enough. Great service
The dodo's image is everywhere you look in Mauritius, from the moment you arrive at the airport to the cover of restaurant menus. It seems a strange emblem to use to promote the island, considering it was the very place they were hunted into extinction in the 17th century.
The 3ft-tall, flightless birds were killed by dogs, cats, rats, pigs and, of course, humans who ate them, despite the unpleasant taste, until they became extinct in the 1660s while the island was under Dutch rule. But it's the national bird of Mauritius. And, like the dodo, the island has a complicated history. Replacing the Dutch, the French invaded in 1710 and ruled Mauritius for 100 years.
The population speaks French today despite the British colonisation beginning in the early 19th century (Mauritius became an independent nation in 1968). The majority of the population is of Indian descent, with residents also hailing from Africa, Fiji, China and, of course, Europe.
Mauritius is surprisingly verdant, full of rich green hills, woods and lush farmland. And another big surprise was its incredibly well-maintained road network.
Mauritius is a wealthy island with its sugar, rum and cut-flower exports. I travelled north up the east coast to Shangri-La's Le Touessrok Resort, which reopened at the end of last year after a major refurbishment (previously owned by the One&Only group).
No matter what time you arrive, your breath will be taken away by the entrance to the hotel with its huge mangrove tree filled with fairy lights - and then by the local art and huge, blown-glass light fittings in the foyer.
The resort sprawls across the bay with low-level beachfront villas connected by a path which you can use to pop to one of the three private beaches.
Depending on which way the wind's blowing, you will always find a tranquil suntrap; well, mostly tranquil - sometimes you'll get a party boat whizzing by with rum-soaked guests dancing on deck. As well as the beaches, the Mauritius hotel has two beautiful, and very quiet, swimming pools surrounded by tropical plants and trees. Lying in the shade and taking the occasional dip to cool off, the days could not have been more perfect. The hotel also has regular motorboat shuttles to its two private islands.
One is the venue for watersports such as parasailing and kite-surfing, while the other has an 18-hole golf course and a huge stretch of totally unspoilt beach, where we were serenaded by a guitarist who played Light My Fire ('Have you heard of The Doors?' he asked).
You might not want to, but there are plenty of opportunities to leave the resort. You can canoe among the mangrove trees, visit a local rum distillery, cycle along the coast or have a speedboat tour along the coast.
Our driver Charles was no stranger to full throttle, and we charged along with music blaring, leaving boats of Japanese tourists bobbing in our wake. We anchored at the Blue Bay Marine Park where we dived from the boat to snorkel among beautiful fish. Back in the boat, we were taken to a waterfall where we saw monkeys eating mangos from the trees on the bank, then to Fouquets Island, which houses an old lighthouse built by slaves, and to an ocean sandbank for a great view of the island.
The only view that's better is through the plane window as you leave, but you'll be too sad it's all over to appreciate that one.
First published in the Mail on Sunday - November 2016
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