The hotel was great! It was very close to all public transport stations. The food was good at the hotel and the range for breakfast was modest. I will gladly go back to this hotel. Great birthday present for my husband.
Cristiana was a great help with great patience. Was always available to call, we had a really nice time
Very happy with the service. Will use again and recommend
Thanks again Teddy Ramage. Everything went smoothly as it always does. Next trip in 9 day's time
Thank you Amy for all your help. The recommendation for the hotel in Rome was excellent
Vueling was OK at Gatwick with Fast Track and Group 1 for loading, but Barcelona was very different. We had boarding cards from our UK online check in, but baggage tag machines would not work and we had to go to check in desk. Again this was very quick, but the boarding process was terrible. Standing around for over an hour at the gate because of bad weather over UK without any explanation or announcements. They need to learn some customer relations there.
In this day and age a first class personal service is hard to find. DialAFlight delivers on this big time. Thank you for a top, personal service. Just to have my initial call answered swiftly and politely by a human being was surprising. My details were taken and I received help and a response speedily by Roy. An amazing service all round. I will use them again and recommend to others.
We will be booking all future trips with you guys, service was outstanding.
Michelle Dooler was a fantastic help and guided us through every stage of our holiday.
Very helpful and supportive throughout the process
The pick up from airport to hotel was late and pretty poor
For your info, each one of the 4 BA flights was late, all due to BA problems!
Quick to respond and help. Very good communication - shame it can’t be said of our carrier BA!
All connections and bookings went well
The hotels were not in very good locations, but I understand you were looking for cheaper accommodation for us, so that is probably why. Thanks it was a great holiday.
Nicole is brilliant.
As always, a great service with competitive prices. Good customer service. Would not book on the net as DialAFlight took all the stress out and were cheaper!
We found Hotel Mascagni in Rome near the Rome Termini train station an excellent recommendation. Would stay there again
Thanks to you, our trip to Rome and Venice was memorable for all the right reasons. Rest assured, we have no intention to use any other company because you think of everything.
Excellent service, and bacon butty on board was so good
The past 3 years have been difficult but Brody at DialAFlight went above and beyond in helping us to get through an unusual time. We had 2 cancelled cruises, through no fault of our own but we managed to get a few days break in Rome and a hotel recommendation which was superb. I would highly recommend this company and particularly Brody (I am sure all your advisors are great) and we will certainly be back to book another holiday.
Amelia is fantastically helpful and most professional. She is one in a million
Very helpful nat all times - have always provided us with what we need for our trips
Great value from start to finish and very cool under fire with immediate action to obtain repayment for a cancelled flight - many thanks.
Curtis booked a charter flight in a Pilatus 12 turbojet with AirCharters UK. The booking arrangements and the quality of the fight were all perfect.
Lucas is a star! Always gets it right
LOVED your choice of hotel
No problems with the flights and car hire booked by DialAFlight. Exceptional service and support from Niall Andrews as always. Really appreciated
Excellent service from DialAFlight and nice phone call wishing us well before we flew.
Very reassuring communication and very helpful throughout
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