Your calls always answered within 5 rings.
British Airways getting worse by the minute but this is not your fault!
You did well but the airline didn't!
Munich airport a nightmare - not enough staff at immigration, fortunately had hand luggage. Terminal Two was torn up and had to go back to One for immigration and security. Very little air conditioning on one of the hottest weekends of the year. Just chaos. This for your info. Otherwise a great trip.
Some muddles but we have both learned from them.
Always a first-rate service from DialAFlight and we feel as though we're in safe hands. We will continue to recommend you to all our friends. Just answering the phone as you do is most refreshing.
All went very smoothly - I particularly liked the timely reminder to book seats, complete with a link to the relevant page on the airline's website
DialAFlight have looked after me and my family for over 20 years. Always provide an excellent personal service. 10 out of 10.
All recommendations and bookings were as planned. Highly rate the speed and quality of the follow up. Will definitely use again as always had a friendly and personal service. Thanks Tammy
Perfect again, the best travel provider
Service is 2nd to none!
The wheelchair arrangement on arrival at Cologne Airport was very poor. We had to wait some time for assistance for my wife and I had to walk everywhere. LHR was very good with their assistance both on departure and arrival. I'm sure the lapse at Cologne on arrival was no reflection on DialAFlight but lack of liaison by BA.
5 star service as always
Everything worked
Kennedy Thrower couldn't be more helpful
Another brilliant holiday, thank you!
Thank you for your help with our bookings to Switzerland and Germany. They went smoothly
Great job by Jenson on our behalf. Very happy with his choice of hotel. Will always recommend him and DialAFlight to family and friends.
Used DAF quite a few times and never had any complaints
Always available if help is required.
Tremendous help from your excellent team of travel managers, particularly George Burke and his team
As always I had excellent treatment from Oliver, always recommend his service
Fantastic service and so easy! Great reminders too
Peninsula Hotel Hong Kong is a fantastic place to stay for a few nights
Faultless as usual
Our trip away was delightful and the recommended hotel was excellent. Andrew kept in touch all the way through to ensure all was well. Great service! Thank you
I really value the personal touch to help sort out some of the stuff which used to be straightforward. Everything seems more complicated as you get older!
Ralph arranged optimal flights and accommodation. He was knowledgeable and patient
Excellent service and always very responsive and helpful.
Will be booking through you again.
Great stuff Shane. Thank you.
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