Thanks Mark. Also the follow up call two weeks before travel. Impressed by that
Very impressed with the customer service - thank you Ethan
Definitely recommend. Fully communicated prior and during our holiday. Excellent customer support
Such a help to have a person to ask questions. Also to have a name, thank you Thomas. Also a pleasant surprise as United Airlines checked our cases through straight to San Jose from London. We did not have to pick up case and recheck. The flights were good.
Great company - used them many times. Would recommend.
Always available and extremely helpful with great advice.
I have flown with DialAFlight several times and enjoy the service and professionalism.
Great customer service, will use again!
Leah sent through information/details around our trip promptly and was very helpful throughout the booking process and in the lead-up to our trip. Would recommend using DialAFlight to others.
Troy Morris is a legend
I really appreciated the assistance of your emergency contact when I arrived at Heathrow to find that my BA flight to Madrid for a connection onto Costa Rica had been cancelled with no prior notice. Your service was excellent which is more than I can say for BA!
It was great to get reminders and a personal phonecall before leaving checking we were all OK and had any questions. The email with the online check-in link was really helpful.
Always answer phone within 5 seconds as they advertise. Very efficient. Email any changes to flights. Will use again
Great communication and very helpful research as always
Outward flight American Airlines were very unhelpful. Virgin were brilliant on the way back..
I wanted my trip to Costa Rica to be as stress free as possible. Your help in booking the flights made this possible.
All flights arranged by Kylie were good and other than a long wait in Miami they were extremely well organised.
The only issue that I had was no vegetarian meal on the homebound longhaul flight. I do, however, suspect that this was an airline issue rather than DialAFlight.
Note that Ibis Styles does not have transport to airport and the buses from airport don't go there. Would stay somewhere else next time.
Great staff, always available to help with queries. Would definitely use again and recommend
Harriet was very helpful and I got my flights for a good price. The connections worked out well so I didn't have to hang around any airport for too long.
Never received such 5* service when booking flights before. Hugely impressed, will definitely use again and recommend to friends - in fact already recommended to friends who have booked!
Richard is a delight to work with. Have been dealing with DialAFlight for over 30 years in my capacity as Personal Assistant to the Executive Director of International Coffee Organisation and now as Consultant for InterAfrican Coffee Organisation. It has always been a pleasure and a peace of mind!
Thak you Joey - we had a great wildlife adventure!
Had a few complications but all worked out in the end and was very glad for the help with cancelling part of my trip to Peru and rescheduling of my flights.
Richard got me out of a tight spot while I was in Costa Rica and saved me lots of trouble for which I am very grateful.
Great customer service and follow up after booking flights. Kept informed and would use again
People need to be aware that this Dreams hotel in Costa Rica is very family oriented. For example children in all pools and playing in restaurants in late evening. People also need to be aware that the hotel is very isolated 18 miles from the nearest town.
First time we have used DialAFlight and will have no hesitation using you again. Package was put together efficiently and professionally. Thanks to Graham.
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