Gavin and the team have done an excellent job planning our flights to and from Australia and internal flights too. The communications worked very well and being able to speak to someone on the phone and calls being answered straight away is excellent customer service in my opinion. It would have been impossible with other providers.

Simon Gregory Visited Melbourne | Posted on 07 Aug | Stayed at The Clan Hotel

Our flights were cancelled due to storms in HK and I spent two more days in Penang in an alternative hotel. Am I entitled to claim for additional hotel cost and if so from who?

Neil Kelly Visited Melbourne | Posted on 07 Aug | Stayed at Shangri-La Rasa Sayang

Job well done

Peter Warburton Visited Melbourne | Posted on 06 Aug | Stayed at The Sankara Resort by Pramana

The whole approach was completely customer based and I can't express how much easier this made our holiday. Travelling with a disabled friend was always going to be challenging but Kelly's support throughout was fantastic and her knowledge and experience created an even better package than we'd anticipated.

Derek Skhane Visited Melbourne | Posted on 06 Aug | Stayed at Quest Southbank

Thank you Isaac

David Crossman Visited Melbourne | Posted on 06 Aug

Everything went to plan - no problems

Kevin Bishop Visited Melbourne | Posted on 05 Aug

Very helpful when we had to reschedule our return flights!

Peter Ross Visited Melbourne | Posted on 05 Aug

Simon Pittman was fantastic from start to finish.

Thomas Rayer Visited Melbourne | Posted on 05 Aug

As ever, excellent. Liam sorted everything. Could have done without the app glich whilst in Australia but had printed it all off on an old fashioned piece of paper

John Kinsey Visited Melbourne | Posted on 02 Aug

Very professional and friendly people to deal with

Jeremy Sharland Visited Melbourne | Posted on 30 Jul

It’s wonderful to have a phone number and a name; contacting them is so simple compared to the huge majority of companies.

Brian Tighe Visited Melbourne | Posted on 27 Jul

Excellent service, will use again. Thank you Tristan

Jo Godolphin Visited Melbourne | Posted on 25 Jul | Stayed at Radisson Hotel Brunei Darussalam

Thank you very much, Julie, for your usual excellent service. A long flight both ways made an enjoyable and stress-free experience.

Robert Haarhoff Visited Melbourne | Posted on 19 Jul

Ellie Parsonage was brilliant.

Steven Holland Visited Melbourne | Posted on 19 Jul

Everything worked perfectly. Thank you Milo.

Jean Bryans Visited Melbourne | Posted on 16 Jul | Stayed at JEN Singapore Orchard Gateway by Shangri-La

Always in communication and really enjoyed my flight... thank you

Elaine Becker Visited Melbourne | Posted on 08 Jun

Ethan was extremely helpful

Deborah Overland Visited Melbourne | Posted on 21 May

Raphael was really helpful and quick to respond to any queries. Will book all my flights with them in the future. Great service!

Debra Green Visited Melbourne | Posted on 17 May

Excellent service once again. Made my trip easy and enjoyable

Alwena Pawson Visited Melbourne | Posted on 16 May

You can speak to a person not a robot - an excellent service

June Worthington Visited Melbourne | Posted on 15 May

Neil was always on hand to answer any questions no matter how ridiculous or trivial. A great service

Michelle Mckenzie Visited Melbourne | Posted on 07 May

Thank you for quickly moving us onto another Qatar flight when one leg of ours was cancelled.

Suzanne Cooper Visited Melbourne | Posted on 07 May

Thank you all so much for organising my flights. Everything went to plan. Your service is excellent. I really appreciated the phone call the day before I flew asking me if I was OK.

Amanda Sloane Visited Melbourne | Posted on 06 May | Stayed at PARKROYAL Melbourne Airport

Another trip arranged by DialAFlight - perfect - very smooth, no problems at all.

Janet Skeates Visited Melbourne | Posted on 03 May

Ash was very helpful throughout. I would definitely recommend him to friends and family.

Felichia Skoumpri Visited Melbourne | Posted on 02 May

Really happy with the Singapore hotel recommendation. Probably wouldn't choose to fly with Jetstar again but Qatar and BA were excellent flights

James Burn Visited Melbourne | Posted on 28 Apr | Stayed at Holiday Inn Express Singapore Clarke Quay

Knowing that if there were any problems with flights or accommodation the company would sort it out for me is so reassuring. I have used DialAFlight many times and have 100% confidence in them.

Anita Fay Visited Melbourne | Posted on 27 Apr

As always, expert service and help, thank you!

Gillian Coleman Visited Melbourne | Posted on 27 Apr

Great service as ever, will definitely use you again

Russell Belfield Visited Melbourne | Posted on 25 Apr | Stayed at Holiday Inn Express Singapore Clarke Quay

Great service - nothing seemed too much and nice people to talk to.

David Godwin Visited Melbourne | Posted on 18 Apr