We had an absolutely fantastic time in South Africa, thank you! The safari and hotel accommodation were perfect. It was reassuring to know that DialAFlight were on the end of the phone if we needed help when our first flight was delayed and we thought we might miss our connecting flight.
Ewan went above and beyond sorting out an alteration to our flights as well as stepping in and dealing with a flight cancellation.Couldn’t have asked for better help and support.
Brodie was excellent -we will definitely be contacting him again.
Lee was as professional as ever- an absolute pleasure to work with. Thank you
All good - just the right amount of contact and information on the run up to the flight.
Excellent service, thank you so much! I look forward to planning my next trip with you.
Great team and great service. Even had a call on the day we were flying as there was an issue at Heathrow. Very happy with Lee's service
Thank you, we are very pleased how smoothly everything went on our trip
Thank you Callum for all you have done for us over the many years. We value your skill and personal attention to detail.
Great service, thank you!
All the hotels were fabulous and we would definitely recommend them all. The safari camp and safari itself was amazing. Transfer in Cape Town wasn't very good initially as the instructions we were given for where the driver would be were not correct but pick up from the hotel was good. Overall it was a fabulous trip of a lifetime.
It’s a pleasure doing business with Jeff Lee and there’s excellent communication
The whole trip was extremely well organised as usual. Everything went like clockwork thanks to Michelle
Dale has never let us down. We would never use anyone else. We have used DialAFlight for many years. Thank you.
British Airways are not as good as they think they are, but it was the only direct flight to Heathrow
Gordon was brilliant as always. Great communication, super helpful and everything was perfect,-thank you!
Wheelchair service on return flight to Hathrow was totally lacking and it left me and other passengers abandonded before baggage pickup.
Qatar were Excellent .. while BA continue to be sub-standard
Very happy with response and the deal we agreed
Great support and assistance when needed
KLM were the airline recommended and they were first class. Thank you DialAFlight. Yet again you are just a phone call away from a great holiday
Flights all went to plan as usual - many thanks to Julie and her team
Due to illness we needed an amendment to hotel accommodation and Aiden sorted it very quickly making our lives easier.
When you land in SA, you need to collect luggage, before internal flight. Coming back luggage can go straight from the internal airport, to your destination.
Both the initial service and any follow-up requirements were carried out very professionally. Thank you, Stevi.
Only disappointment was the car from Avis, a VW Polo. The car was badly marked and the tyre tread dangerously low.
Europecar, a nightmare on the past 2 occasions I have used. Had to wait 90 minutes to get the hire car. And then a six hour round trip to take the car back. Once again we had to wait in a queue to get the car exchanged. Poor service. Staff very unhelpful.
Thank you for assistance in booking a great holiday!
Virgin was not good. I was given a glass of wine but it was poor quality.
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