Your calls always answered within 5 rings.
Always a first class service.
So glad I changed airline to Virgin - this was a much better choice as they looked after me very well.
Responsive prior to flying and when we needed to amend the return flight. Would highly recommend - was great speaking to an actual human!
Thank you so much for booking us an amazing trip to New York to celebrate my sister's 60th birthday. We were central to everything. Hotel was brilliant. The lounge at Gatwick was a great start to our holiday too. Thank you Sam
Jim on the ball again, and with an upgrade for the return flight, marvellous
All very easy, no problems
Marshall is the greatest. All went extremely well and Passenger Assistance worked perfectly. Thanks for all your help
Amazing weekend, hotel perfectly located and better still they had a free wine hour every day!
Jessie is really good,always listens to our requirements and always helpful, knows what we like and gives us the best deal.
Very helpful, patient and friendly assistance throughout.
So very helpful
Once again, Darryll arranged everything and ensured our trip went smoothly and to plan. Thank you.
Another great trip with DialAFlight - thank you
Flights were changed from BA flight numbers to AA flight numbers (for the same BA flights). This is probably why our BA Club Card numbers (which were given) were lost. This meant that our flights did not appear on the BA app or website. It was quickly resolved once we realised what had happened
Stuart and the team are great! We had an emergency with our car booking and the out-of-hours team was great.
Another very helpful and professionally organised trip. Special thanks to Eric and his team.
Your professional and helpful service was overshadowed by poor service provided by BA. Whilst the compensation which they have promised to make is welcomed I would have expected and certainly preferred to have experienced a better service from them.
Hannah looked after us with 5 star service
Excellent service, would definitely use you again.
Travelled Jet Blue Mint class. Excellent - would definitely book again. Saf is always there for you
Great advice. Perfect itinerary. No hitches. Good customer service. Thank you, Brandy, for arranging everything.
You are all wonderful! Thanks for making it so easy and for putting up with our changes See you again next trip.
Could not have been more helpful. An excellent service.
The whole process was simplicity. Adrian Crolla saved us a lot of money by finding a cheaper flight AFTER we had initially booked. Many thanks
Once you build a relationship with a travel manager they will tailormake your trips to suit you. I've never used another agent.
Delta looked after my grandson so well - he was travelling alone from JFK to Edinburgh
Fantastic hotel, great location. A big thank you to Charles!
Oil de Bernier dealt with everything for me, excellent service, regular updates, will definitely be back with you next time
The whole experience was very smooth from start to end - will definitely use again.
Great service as always. Bravo to Ellis
Cocktails are a big deal in New York, where scores of the world's best bartenders aim to recreate a classic Sex In The City or Mad Men vibe.
But which bar is best?
Old school cocktails
Walk through the original 'hidden' entrance to The Back Room on the Lower East Side and you're in one of two bars that stayed open throughout America's troubled prohibition era. Here cocktails are served in disguise in china tea cups while beer bottles are covered in paper bags, as they were in the 1920s. backroomnyc.com
If you want polished wood, a clubby, back-in-time vibe, a twist on the classic Manhattan recipe and some award-winning bartenders, try Employees Only. employeesonlynyc.com
Or head to the old home of cocktail king Paddy Ford at steak place Wollensky's Grill or nearby (and more pricey) Smith & Wollenskys. At the latter, you drink in a dining room that's been used as a set for films including American Psycho and The Devil Wears Prada. smithandwollenskynyc.com
Cocktails with a view
One of the new kids on the cocktail block is Manhatta, where lifts take up you up 60 floors for seasonal food, skyline views and a riff on the classic Manhattan called, not surprisingly, the Manhatta. manhattarestaurant.com
Or you can get in a New York frame of mind with city views, sunset jazz and a dessert menu at the bar at the Top of the Standard. standardhotels.com
While it sounds like a tourist trap, even locals admit you can't beat the views from the outdoor terrace of Bar 54 at the Hyatt on Times Square. hyatt.com
Cocktails for friends and family
A lot of New York bars cater for couples, where you choose between a spot at the bar or a table for two. If you're in a group, it's advisable to call first – often that's the only way six or more people will be allowed in. Or try bigger table places such as The Tippler below Chelsea market. Cocktails here include the Call An Uber. thetippler.com
Alternatively, head out to the converted warehouse that's now Porchlight where the owners are on a quest to find 'the next great American cocktail'. porchlightbar.com
Cocktails with experts
Try your hand at cocktail-making as you learn the history of the Manhattan, the Cosmopolitan and other New York favourites at a two-hour Iconic NYC Cocktails class at the cool Liquor Lab in Soho. liquorlaboratory.com
Cocktails with extras
If you think nothing says 'exotic cocktail bar' quite like a full-size crystal palm tree, head to the Gitano Jungle Room for New York mixes with Mexican twists. If you wait until summer, you can drink in the roof garden as well. grupogitano.com
Can't decide between whisky or a cool cocktail? Try local favourite Dead Rabbit Grocery & Grog. Get a whiskey in the Irish-flavoured Tap Room bar or head up to The Parlour for serious mixology. deadrabbitnyc.com
Or, in true 'only in New York' spirit, join a 'cocktails with yoga' night on Mondays at CocoMat Soho with Deep Eddy Vodka. It's free, though donations are expected. Book a slot at eventbrite.com.
First published in March 2019
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