Harry Clark went above and beyond in emailing me while away to alert me to the lack of rail transport into central London on the day of my return. It meant I could book a car in advance and save a lot of problems on arrival.
Everything went smoothly, great holiday. You were very helpful and would definitely recommend you to friends and family
On my recent visit to Lousiana, my return flight was delayed by almost 4 hours. Immediately dialled the emergency number. One of the agents answered and solved problem within minutes. Upon arrival at the flight counter was provided with an alternative route even though it was only 2 hours more but I still got home within a favourable time frame. Thanks for the awesome service and experience.
Absolutely fabulous as always
Harvey and Tara are great!
Excellent service as always from Jerry
As always excellent service and back up
Tristan Chatburn was amazing. His support and contact throughout the process was excellent. Would not hesitate to recommend and we will definitely use your company in the future
The issues we had coming home with BA weren’t DialAFlight's fault but maybe warn clients that if flying home from New Orleans that the airport and airport lounges all shut at 9pm and you can’t get food or drinks anywhere. So if you’re delayed make sure you eat before you go to the airport!
As always -amazing and unfaltering service from Nicky. I’ve used them for years and will continue to use DialAFlight for my travels
Thanks once again to Adam for exceptional service and for helping us organise our perfect holiday
Philippa Devlin was excellent throughout the whole process. We are considering a further holiday and will certainly come back to her and DialAFlight.
When we booked our trip it was for ddrect flights to New Orleans. Unfortunately BA stopped flying there direct on Fridays so we had to travel via Dallas which made the journey extra long
Another very successful adventure organised to perfection by Adam Siu
Another faultless experience. Thanks to Jessica and her team
Marshall's knowledge of the hotel and the area were bang on and placed us right in the heart of everything.
Always great service and support
Nicky kept in touch and her friendly personality made it a lot easier and instilled confidence in me as she understood my anxiety at travelling longhaul alone
An absolutely excellent trip to the USA organised by Billy and his team. Many thanks for going the extra mile.
Harriet Hall was patient, efficient and very helpful. Excellent service
Very helpful over several Covid cancellations and changes of mind. Riley exceptional.
A great all round experience
Had to wait 2 hours in New Orleans to collect hire car. Avis had one member of staff and so queue was ridiculous especially after such a long journey. But on a good note they gave us a bigger car probably by mistake so can live with it.
Trip worked well. Am going to send more detailed report soon as I feel it helps with future bookings
Jamie literally saved our holiday after BA cancelled our flights. I was in such a panic, but he was brilliant and found us flights £460 cheaper than BA was charging us.
Michelle is amazing. She has been booking my travel now for over four years and having flown to New Orleans during the COVID situation only to have to return two days later Michelle cancelled all our hotels and found us flights to return home within minutes of making the phone call. Amazing.
Stephen worked as quickly as possible to change my and my daughter's flights and hotel bookings as the Corona virus situation on both sides of the Atlantic got worse. He was most helpful and understanding
Really great communication, super helpful staff - great trip!
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