Harriet Hall was patient, efficient and very helpful. Excellent service
Very helpful over several Covid cancellations and changes of mind. Riley exceptional.
A great all round experience
Had to wait 2 hours in New Orleans to collect hire car. Avis had one member of staff and so queue was ridiculous especially after such a long journey. But on a good note they gave us a bigger car probably by mistake so can live with it.
Trip worked well. Am going to send more detailed report soon as I feel it helps with future bookings
Jamie literally saved our holiday after BA cancelled our flights. I was in such a panic, but he was brilliant and found us flights £460 cheaper than BA was charging us.
Michelle is amazing. She has been booking my travel now for over four years and having flown to New Orleans during the COVID situation only to have to return two days later Michelle cancelled all our hotels and found us flights to return home within minutes of making the phone call. Amazing.
Stephen worked as quickly as possible to change my and my daughter's flights and hotel bookings as the Corona virus situation on both sides of the Atlantic got worse. He was most helpful and understanding
Really great communication, super helpful staff - great trip!
Will was brilliant throughout the whole process and answered all my questions.
Really good service as usual from DialAFlight.
We couldn't have asked for more. We got the holiday of our dreams at a very affordable price with constant contact and updates right up until the day before we flew. Excellent service.
Brilliant service, right up to the day before leaving for our holiday. I was given valuable support and advice.
We have been dealing with Glen Blackburn for several years and he never fails to deliver. Extremely informative, his knowledge is excellent and his travel tips are invaluable. Thank you Glen.
Logan was very efficient and patiently answered our endless questions. Everything went like clockwork.
Third time we have used DialAFlight - always excellent
Great service, updates and advice from Kieran. I have highly recommended to friends.
Thank you for a wonderful trip - everything went to plan and looking forward to our next booked trip in May
Everything went according to plan. The hotel room was large but had no external window which was disappointing
You are doing a brilliant job. Keep up the good work
We had a fantastic time, so easy to check in on all 3 flights and hotels were great
Libby was fantastic! Thank you. We’ll definitely use you again
Thank you for sorting travel plans and then helping with a cancelled connection and new car hire. Fab service and invaluable
Overall happy and satisfied with the service. Tyler and all staff extremely approachable and willing to assist wherever possible. I felt genuinely cared for.
An excellent service. The team offered support from the time of booking right up to the date of the holiday. I felt very supported.
Had a great holiday and so did all the others in our party, and they all commented on what a great service Oscar provided.
I would like to thank Kieran for his exceptional knowledge when I was booking our flights. Very efficient. Many thanks and we had a fantastic time at my cousin's wedding.
Excellent comunication and help for a smooth itinerary, Jeremy as contact was excellent, hope to use again in the future
Great service from Tyler and the other guys in the office
New Orleans is the birthplace of jazz, the sometimes wild, sometimes smooth music that reflects the city's eclectic mix of French, Spanish and Caribbean culture. After dark, every bar and street corner reverberates to the sounds of horns and Louis Armstrong - a New Orleans native. But what else is on offer if you're not that kind of cool cat?
The answer is, plenty! Start with a tram ride. Trams, or streetcars, are 150-years-old and connect downtown New Orleans with the rest of the city via four lines, and they are a gorgeously nostalgic way to see the sights.
Day passes cost three dollars. Hop on the St Charles Streetcar Line starting at Canal Street and travel west on St Charles Avenue through a tunnel of oak trees, passing lovely antebellum mansions, and end at Audubon Park, the city's second-largest open space. See snapping turtles and exotic birds at the lakes.
The Bywater neighbourhood is filled with colourful murals, organic cafes and hip restaurants.
After Hurricane Katrina in 2005, artists and creative types unable to meet rent prices in the unscathed French Quarter migrated here.
The long, one-way streets are best explored by bike, which you can hire via the city's Blue Bike scheme.
For dinner, visit the beautifully renovated The Country Club.
Voodoo is a very real - and culturally important - religion in these parts, with its own mythologies, saints and rituals.
Its roots can be traced back to West African tribes who, in the 18th century, were kidnapped, enslaved, and taken to Brazil, Haiti and Louisiana. Many were forced to practise Catholicism and so voodoo is something of a melting pot. New Orleans has become synonymous with voodoo and various tourist shops sell trinkets and dolls. The New Orleans Historic Voodoo Museum offers a good introduction.
The Warehouse District, also dubbed the New Orleans Arts District due to its abundance of galleries and studios, is a chilled-out neighbourhood in the heart of downtown.
Yoga fans can take a class at Reyn Studios, in a converted warehouse illuminated by huge windows. After all the goodness, try a cupcake at Bittersweet Confections.
Arnaud's restaurant has been serving classic Louisiana Creole cuisine for more than a century - but there's another good reason to go.
Diners are given access to the Germaine Cazenave Wells Mardi Gras Museum. Mardi Gras or 'fat Tuesday', the day before Ash Wednesday, is the huge carnival that takes over the French Quarter for a week.
Explore the carnival's glamorous history at the mini-museum, named after the daughter of a local landowner said to have reigned as queen of more than 22 Mardi Gras balls from 1937 to 1968. Fabulously lavish costumes are displayed alongside memorabilia.
Stunning gardens open daily in the Museum Of Modern Art and house more than 90 works of modern sculpture - and they're free.
New Orleans is said to be one of the most haunted cities in the world - that's what you'll be told if you join a walking tour in the French Quarter.
Stories of the 'walking dead' may come from the fact that it's impossible to bury bodies in the swampy ground - and during hurricanes, corpses resurfaced and 'flew' through the air.
The solution? Entombing the dead in cemeteries that resemble small marble villages. Lafayette Cemetery No.1, in the Garden District, is one of the most hauntingly beautiful.
About half of New Orleans sits below sea level but began to sink only as a result of 18th century settlers building on the marshy land.
Get a flavour of what they must have faced then by taking a 40-minute drive to Barataria Preserve, a swampland within the Jean Lafitte National Historical Park. If you're lucky (we were), you'll glimpse alligators basking in the sun.
Tucking into a plate of pillowy, square doughnuts called beignets, washed down with a cafe au lait, is a New Orleans tradition.Many places serve them, but the 24-hour Cafe du Monde wins the taste test.
Another New Orleans classic is the po boy. These sandwiches are said to have been invented in makeshift kitchens during a streetcar drivers' strike in the 1920s. When a worker came to get one, the cry would go up in the kitchen: 'Here comes another poor boy!' And the name stuck, eventually becoming 'po boy'.
Branches of Killer Po Boys serve everything from traditional beef and dripping to shrimp and avocado.
First published in the Mail on Sunday - August 2019
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