Your calls always answered within 5 rings.
Excellent customer service! Would highly recommend
Great service and competitive pricing - staff always customer focussed and competent -wouldn’t think about booking anywhere else
Very happy with the great service. My go-to travel company. Harvey needs special recognition for his excellent service.
Excellent at every stage of the process. Thank you.
Lauren has been amazing. Could not ask for a better service.
You were brilliant as usual and I will continue to recommend you to my friends and colleagues. But do note that the service on American Airlines was awful: my video screen didn't work, others told me that some of the (best) movies on the screens that worked didn't load, the food was awful and both dinner options had chilli (which I couldn't eat)
Great as always
Great service
Travis provides an exceptional service, phoning the day before we travel and answering queries when we are away. Superb!
Very good customer service.
You are the BEST company. You always deliver what you promise.
From the first contact with Fraser everything was under control. The flight out to San Francisco, the hotel, the cruise and the flight back to Heathrow, everything worked perfectly.
Excellent service from Tristan and Jerry. We had a couple of problems with the car hire but it was sorted quickly.
Great service from Ray, all arranged with ease and worked well.
Easy to book. Dennis and the team always look for the best deal. Very impressed with the service they provide.
Flights went smoothly and DialAFlight were attentive and supportive throughout
Once again Connie provided a first class service. The itinerary was perfect and the entire trip went exactly as planned
Excellent as always. Very quick response to any questions.
We always receive a great service from Guy and he is always on the end of the phone when we need him. It goes a long way when you are made to feel important and not just another client.
All good. Thanks
I would personally like to thank Scott and his team - they are dedicated and hard working so thank you from my family to yours.
Samuel always provides a great service. I’ve been using DialAFlight a long time so thank you as ever
Such a great service - you make the travel so easy. Thank you Spencer
Aidan Pinder is amazing - very helpful and I look forward to booking future trips with your company
Louise was fantastic! Absolutely brilliant! She was great when we changed our minds and flights, great at communicating and phoned us prior to our departure to check everything was ok. Superb customer care.
There would be 2 suggestions I would make 1. Buy any duty free items on outward journey as on my return the duty free shop at Ontario was closed until evening and no time in Atlanta due to Rapid connection. 2. If qualify to request wheelchair service on rapid connection request one.
Roger has been consistently helpful in getting our flights and car booked for the US. I'll be back for sure.
Fantastic support from Elizabeth and Lily during a difficult trip. Our rearranged travel plans in the light of the Iran conflict were accomplished with speed and without drama.
Everything was in the app and all went to plan. Definitely would recommend to everyone
Super service and great value
It's not so much that 12-year-old girls know what they want to do when they hit California, it's that they know what they don't want to do - and that includes any form of sightseeing.
This meant planning our month-long road trip was a challenge. I love adventure, my husband Paul loves luxury, and our daughters Phoebe and Dora love access to wi-fi.
Our first stop was San Francisco, where we stayed at the Fairmont - lots of luxury to relax in after the flight. Our three days in the city were busy as we checked things off our must-do list: bike ride over the Golden Gate Bridge to Sausalito and ferry back via Alcatraz; window-shopping in the arty Mission District and queuing with locals for a wonderful lunch at Tartine.
As we eventually left San Francisco in our monster truck, I directed Paul to the infamous bends of Lombard Street. The girls whooped almost as much as he whinged.
Next stop was Napa Valley, where we had booked the Carneros Inn - which turned out to be one of the finds of the trip. Detached cottages are positioned around an organic farm. Cool restaurants, hilltop swimming pools, and outdoor bar areas with night-time fire pits are the only places where you notice that you are not the only guests.
NAPA VALLEY
We dipped in and out of Napa's famous vineyards, before heading 120 miles east to Nevada County and Grass Valley, where in the foothills of the Sierra Nevada you find the richest gold mines in California.
I find California's gold pros-pecting history fascinating, and as we traced the path down Highway 49, I tried to imagine the emotions of those tens of thousands who came to seek their fortune.
My commentary from the passenger seat was sporadically interrupted by Phoebe or Dora demanding that we stop to take photos at stunning vantage points, or capture the signs for improbably named towns such as Rough And Ready.
Our trip to Yosemite National Park was magnificent. Yosemite is definitely at its best when seen in a swimming costume at 7am from the middle of a glacial lake.
Heading west, we spent two days fascinated by the geek chic of the city of Palo Alto, where our girls worshipped at the altars of technology giants such as Apple. But before they got too used to the wi-fi forcefield that surrounded them, it was time to move to the coast.
SANTA BARBARA
We took a leisurely drive south to Carmel, where we had magical sunset picnics on the beach and watched whales off Point Lobos. Then it was on through the beautiful, rugged coastline of Big Sur to the El Capitan campsite near Santa Barbara. Paul was chuffed I had taken an executive decision and booked a luxury cabin.
We had a barbecue on our private terrace before witnessing the most magnificent sunset cloak the sky like a night-time rainbow - a truly special moment.
HOLLY WOOD
From the moment we turned on to Highway 1 the car was filled with cheers from the back every time we passed a sign counting down the distance to Hollywood. Twelve, it seems, is the age where the magic of the movie industry hits hard. My girls lap up everything Tinseltown. They loved the fact we were hanging out in the same town as Hunger Games star Jennifer Lawrence, or that any nailbar could be full of Kardashians, or any juice bar packed with Beckhams.
We pandered to them, searching the internet to see where the stars dined, and then booked a table at the same spots.
The anticipation made for fun dinners, and rubbing shoulders with Hollywood royalty such as Di Caprio, Clooney and even a Baldwin led us to compile a list of DVDs we must see upon our return.
We stayed in full glamour at the London hotel in West Hollywood, where a sneaky afternoon cocktail by the rooftop pool became my little luxury. And of course we had to photograph the sign in the hills, visit the Chinese Theatre and sit on the Friends sofa on a Warner Bros tour, before heading back to the coast.
Our last five days were based at the ever-so-cool Viceroy in Santa Monica. There was much to do - trapeze school on Santa Monica Pier, a morning bike ride to Venice Beach, an evening trip to a basketball match and a surf lesson in Malibu.
We had been exactly a month in California - and both girls are determined to return as soon as possible to continue exploring.
First published in the Mail on Sunday - May 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements