Your calls always answered within 5 rings.
I am so glad I found Kylie at DialAFlight!
You found me great fights at a good price, and I loved the reassurance that you were always at the end of a phone for me if there was any problem. Thanks - I’ll certainly use you again!
Another great trip
Michelle Dooler and her team excelled. All went seamlessly, thank you.
Just thank you again!
The only issue is that we had to fill out an ETA form when we checked in to come home, as we were entering Canada for our connecting flight to London
Emily has been excellent throughout especially with the extra challenge of having a baby. And knowing there was someone available 24/7 during the journey if we needed them was such a bonus! Thank you!
Always know when I book with you I will be happy.
United flight landed at diffent terminal in US without notifying us - mix up with my pickup - otherwise efficient and on time
All good. Five stars service
Friendly and efficient service, would definitely recommend
DialAFlight were as good as usual and everything went smoothly. Enterprise car rental at LAX was very good compared to Avis
Keep up the good work
I regretted not buying a better seat on the long cross-country flight from Philly to San Diego. Very crowded cattle-class for over five hours. Just feeding this back for future reference, and thanks as ever for all your help.
Although I had a good experience with you my experience of American Airlines was diabolical. Check out flight no AA134 from LAX dep 5.25 (didn't depart until after midnight.
Samuel Jalloh was very professional, extremely patient and helpful throughout the process of booking and follow up. Very much appreciated.
Fantastic trip - we were away for 52 days and had no problems with any flights or accommodation
Great company. Julie Harris is fantastic - she has always done what she says she will do and calls to make sure everything is in order
Super helpful, friendly, personal service. It felt like nothing was too much, and nice touches like my husband’s gluten free meals meant we had a much more enjoyable journey.
Always excellent, special thanks to Ed who I have known now for 17 years and also Dennis and Iver - keep going lads - you do an awesome job always
Another superb trip, expertly organised by Shelley and Matt - would not look anywhere else for holiday help
Zac never lets us down
First time using DialAFlight and will definitely be using again for work and leisure! Excellent customer service and easy to use app and support.
Cody always goes above and beyond, fantastic customer service
We have been using DialAFlight since 2008 and would never use anybody else. We have recommended you to loads of friends and family. We have always dealt with Daryll who has always been professional, reliable and never had any issues
Thank you Harvey for all your help we had a great time away
Michelle was brilliant in planning our trip and asking us questions that we hadn't even thought about. She had a good knowledge of what we were looking to do and everything went exactly as planned!
Always helpful and reliably responsive - having a phone call answered very promptly with immediate connection to an actual person without going through some annoying menu is why I will continue to use DialAFlight
Fast and friendly service from Courtney. All the arrangements went without a problem. We thoroughly enjoyed the holiday.
Emma Pearce brilliant, so helpful and professional
Sitting on San Francisco's famous Pier 39, sauce-stained children slurp huge bowls of clam chowder. In the background, Alcatraz's forbidding, mist-shrouded silhouette rises from the ocean.
The nearby gift shop is doing a roaring trade, churning out striped underpants and replica prison-issue toiletries bearing the tag line, 'don't drop the soap', all to a soundtrack of the pier's famous blubbery, barking sea lions.
WHERE TO FIRST
But the waterfront – with its many fresh crab restaurants – will soon look very different. The green-fingered team behind New York's urban High Line has now turned its attention to the Presidio – a beautiful, sprawling park overlooking the bay.
The tunnels burrowing through it will soon form the base of a spectacular, 14-acre park known as Tunnel Tops. When it opens in 2019, there will be beautiful views of the bay and meadows filled with fragrant wildflowers.
During 1967's Summer of Love, pier workers fought their way through crowds of garland-waving hippies who gathered here to shout about the Vietnam War.
THEN AND NOW
Now, more than 50 years on, hipsters have replaced hippies in Haight-Ashbury. A handful of psychedelic shops filled with tie-dye are squeezed between boutiques and organic cafes.
The closest encounter I have with a possible hippy is when I crouch down to take a picture of an enormous rainbow-themed piece of street art and accidentally disturb a dreadlocked local dozing in a doorway.
At Pork Store Cafe, a 40-year-old Haight Street institution famous for its huge breakfasts, I meet Amanda, a local, who tells me how the area's beautiful, Victorian, pastel-hued houses are being snapped up (and lovingly refurbished) by dotcom billionaires. She complains that prices have rocketed.
As I cycle towards the city centre, a smiling skateboarder shouts his encouragement and speeds past me – uphill. I realise his skateboard is battery-powered. I recall my chat with Amanda and wonder if it's Mark Zuckerberg or someone similar.
MOMENTARY ESCAPISM
On the recommendation of a friend, I stop by Hotel Zetta in downtown San Francisco. Since last spring, it's been home to the world's first hotel-based virtual reality room. It's free to try – those in need of a moment of escapism (without the mind-altering drugs) can simply walk off the street into the padded room and slip on the headset.
I do so and find myself standing atop a shipwreck, one of several colourful worlds to be explored.
VIRTUAL SIGHTSEEING
Neon fish swarm around me and when I turn around, I'm face-to-face with a huge, blinking whale. The next moment, I'm in a mountainous valley (apparently it's modelled on the landscape of Washington State).
Despite being just metres away from the rumbling trams, I can wander to a cliff edge and peer into a valley so deep that my stomach flips.
On my final night, I check out China Live, one of the city's newest restaurants. The walls are lined with hand-painted tiles showing local landmarks, such as the Transamerica Pyramid.
CHINATOWN
I sit at one of the communal tables and try jellyfish for the first time (it's salty, rubbery and delicious) with a potent, dragon fruit tea-infused cocktail.
Chinatown borders North Beach, a bay-side neighbourhood with a huge Italian community. I cycle home past Italian flags painted on lamp posts and delis blaring opera music.
In a nearby park, Chinese women perform perfectly choreographed tai chi routines near students making the most of California's decision to legalise marijuana. Suddenly, that Summer of Love doesn't seem quite so far away.
First published in the Daily Mail - May 2018
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