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10/10 would I recommend. 100%
I’ve already sent an email to Max thanking him for his help over the crisis.
I would just like to thank you for excellent service
Under the pressure that you must be under now with all the cancellations due to Coronavirus the service you provided us in sorting out flight cancellations both going out and returning was quite superb. A brilliant team and one that I will defiantly be using again. Huge thanks!
Said what they do, did what they said.
Wonderful trip thank you so much for all your assistance.
As always excellent service. Thank you
Great trip organised perfectly by your team.. they listened to what we asked for and delivered 100%
Excellent service from Cameron
Brody was just brilliant
Everything went according to plan and we had a lovely holiday, look forward to using you again.
All went well - many thanks to Tara for a great holiday with no hiccups
Very professional, very helpful, fast response to emails and a great service overall.
Great service, excellent value and superb follow up. Great to deal with the DAF personnel. All questions answered quickly. Tickets and vouchers all sent out in plenty of time
Thank you so much for all your help in planning our perfect holiday.
Very good service, will definitely use again.
Fantastic from start to finish, big thanks to Jim
Everything was perfect - we will be using you again and already recommend friends
I have used you for some years and will continue to request your excellent assistance for many more
Very professional service
Always receive excellent service from Russell, Travis and colleagues. Continue to recommend to family and friends.
Isaac was absolutely outstanding! He went out of his way to be helpful and came across as a genuinely nice guy. A real asset to your organisation
We had an excellent holiday thanks to DialAFlightwho took away all the stress of our trip. Destination Asia were also excellent and extremely helpful... picking us up on time from the airport and hotel, helping to arrange tours and giving us excellent information regarding the country.
Great trip - everything went very smoothly and to plan.
Samuel was brilliant. Also every time I rang your staff were polite and courteous. Excellent service. Thank you.
Fantastic company. Got a real bargain with our holiday. Staff kept us updated about BA strikes. Will always use DialAFlight if booking a long distance holiday
Always a pleasure dealing with the DAF team
Claire is absolutely fabulous and the reason that I keep coming back.
No problems whatsoever. Very satisfied with everything.
All round excellent service provided by Ian once again, competitive prices excellent communication and helpfulness.
Some parts of Thailand have a reputation for noisy tourists, cheap hostels and wild bachelor parties - but all that’s changing, thanks to celebrity power. Many are making it their destination of choice.
Kate Moss has been there frequently (she prefers the white sanded beaches of Phuket), Bear Grylls has bought a villa there, and Blake Lively, Beyonce and Jay Z are also semi-regulars.
Not to mention the entire Kardashian family who set up camp back when Caitlyn was still Bruce at the posh new Inlala resort in villas that ran around $150,000 per week.
Indeed, at the moment, visionary hoteliers are finding unspoiled spots to create getaways that offer a level of luxury and style that feels very new for a place that's been a tourist attraction for a very long time.
Thailand is getting a luxury makeover, and it's the right time to find some incredible places to stay.
The main pool area at Panacea Koh Samui
PANACEA KOH SAMUI
The first is Panacea. On a grassy hilltop overlooking the Gulf of Samui and tropical forests lies Panacea Koh Samui, an extraordinary destination that has reinvented the private villa experience.
Recently opened, Panacea Retreat has already established itself as one of Koh Samui’s most extravagant destinations. Created by a wealthy French businessman who, upon discovering that he could never find exactly what he was looking for when he planned his own family’s holidays, decided to build it himself. It's all about privacy, luxury, and more privacy. Private chefs cook meals in villa and the spa treatments and yoga instructors come to you.
A collection of really stylish and secluded villas all have glass walls to allow as much of the outside in as possible.
Each villa is immense - the smallest is 14,000sqft and the largest 43,000sqft – and every residence includes a minimum of four bedrooms, manicured private gardens and stylish grounds with at least one 20-metre infinity pool.
It’s a bespoke experience - every villa has at least 10 full-time staff assigned to help, so there is never a need that goes unmet. Whether it’s sailing or diving, swimming or lounging, the experience is custom made.
If you want to spend a day just lying at the beach, staff will organise a beach butler to bring along sun loungers and towels, along with champagne on ice and a packed lunch.
Sky Villas at the ultra chic Kata Rocks
KATA ROCKS
Over on Phuket, Kata Rocks is ultra chic and a real game changer for Thailand. It offers a stylish, minimalist vibe with contemporary apartment-sized suites. The stunning spa has private infinity pools, fabulous Andaman sea views and a spectacular cliff-side location.
The hotel is located near Kata, a clean-cut resort town, popular with the yachting crowd, on the south west coast of Phuket. Furnishings are sleek and Italian-made - with white umbrellas shading white sunbeds beside a white-tiled pool.
There are 43 one, two, three and four-bedroom sky villas stacked across the hillside - big, bright and beautiful, they come with fully-fitted kitchens, living and dining areas, and floor-to-ceiling sliding glass doors opening onto private infinity pools, each of which is a minimum of seven-metres long.
Private chefs prepare fine dining in the privacy of your villa, celebrity DJ’s playing over brunch and TV’s that come down from the ceiling over the bed. Not to mention a fabulous view from the bathtub.
Their ‘Rock Stars’ are concierges whose job it is to make sure that each and every need is met at all times.
Indigo pearl pool
INDIGO PEARL
Last but certainly not least is the incredible Indigo Pearl. This is an ultra stylish, luxury boutique hotel in Phuket designed by American designer Bill Bensley, comprising super-luxe suites and villas with a rather spellbinding industrial-chic décor.
Sea fronted, with lush green gardens everywhere, it oozes a local, authentic almost colonial feel – and every single detail is considered. The Pearl Suites are gorgeous but I recommend the private villas.
Encased within lush walled tropical gardens, there are separate living and sleeping areas in two pavilions, linked by dark timber decking dotted with exotic blooms and frangipani trees.
Sunloungers and day-beds abound, and with a private pool, bar, dining room, Jacuzzi, spa, sauna, steam room and a 24-hour butler service, there’s little reason to leave. There is also the Coqoon Spa - a must-try for all spa enthusiasts.
The spa has to be seen to be believed and consists of multiple luxurious spa suites called 'The Nests' - huge spherical structures seemingly suspended in mid-air.
The treatments are incredibly luxurious with purple frangipani oils, jasmine essence and native Andaman elixirs that work magic.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
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