Your calls always answered within 5 rings.
Kylie and Kennedy dealt with our booking. They were both helpful and efficient. I was very impressed with the service and will be in contact soon to discuss options for our next family vacation.
Can’t wait to book my next flight with you.
Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
Les is brilliant, very customer-focused and helpful...
First class attention. Very pleased with the support and information given by Emma. Very impressed
Matthew and the team are first class in every respect
Thanks Nicole and Theo for your excellent service and making it a smooth trip
We’ve relied on DialAFlight for decades now and wouldn’t go anywhere else
Great communication. Whole process was very smooth.
I tell all my friends about DialAFlight - for longhaul they are the best and Dennis takes the time to follow up on all bookings with a personal touch. No long waits for the phone to be picked up, always better rates than websites can offer and I can’t recommend them highly enough!
Excellent service and would recommend to anyone. Thank you Billy
Jerry always does a brilliant job for me
Great service
Sam was excellent and we would definitely return to book flights with him
As always, 5 stars
The connecting flight time was too short as BA was 45 mins delayed on take off ! Collecting suitcase at Joburg took 40 mins leaving a very tight time scale to go through security and check in so had to push in front of queue to get to flight before gate closed. Although this wasn’t your problem it was still a stressful 30 mins to get to plane on time through no fault of yours or mine
Thank you. 5 stars
We appreciated your help, however we will do everything to avoid flying with BA ever again. Their cost relative to performance is expensive in comparison with other airlines. In addition their service is also poor.
So much more than I could have asked for. So pleased I worked with DialAFlight
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
Leah Jessop, thanks for finding me a break despite my goalposts changing! All the help appreciated, definitely continue to use the agency, love the app, keeping in touch and knowing if things get delayed, you are on it.
BA outbound flight was on old aircraft - no centre toilets, door broken, no headphones plug broken, no blankets. Not your fault but a different experience coming back on a newer aircraft with more room
Sadie is so helpful - every mistake I make she comes to the rescue. Brilliant
Thank you so much for a very enjoyable experience. I was impressed with the professionalism and care by the staff. I would highly recommend DialAFlight.
Tommy is great, although I didn’t get a chance to call him back when he left a voicemail checking I was all sorted and ready to go. I always recommend DialAFlight to everyone I know. Staff are always so helpful and friendly.
Thank you very much indeed for a hugely successful holiday. All DialAFlight arrangements were brilliantly executed. We are very grateful.
Johannesburg airport shambolic but not your fault
Overall very pleased with your offering. Nice to talk to a real person and know that what was agreed will be dealt with promptly
Very well organised holiday.
Koh Samui today looks every inch the polished holiday destination. Manicured white beaches overlook stunning 21st century hotels, boasting a growing number of top-rated restaurants and exclusive clubs.
The island's roads, however, have more of the 19th century about them - progress from the airport to your resort can be sluggish to say the least. But then it was only in the 1970s that the first road was built. Before that, Samui lived off farming and fishing and crossing the island via the densely-thicketed highlands used to take the best part of a day for what is now only a 15-mile journey.
I've been back to Samui quite a few times since my first visit 20 years ago, when I stopped off after living and working in Japan as a model. I love going to Kamalaya, a spa resort offering detox, yoga, fitness and weight control. It's built around a cave once used by Buddhists as a spiritual retreat.
There are plenty of things to do and see on the island, but once I've checked in, I tend to stay put. Everything you need to enjoy the perfect break is right there. If I can visit the spa every day and have lots of rejuvenating treatments, I'm as happy as a clam.
I eat modestly - no animal products and lots of fruit and vegetables. But I don't go hungry - I make sure I dine very well.
My strict regime also means that I drink no alcohol and no tea or coffee. It makes me feel really good and sets me up for the next six months.
I would like to pretend that my diet is as rigid back home. But I must confess that when I'm presenting the Capital Radio Breakfast Show, I rely on a little coffee kick in the morning and succumb to the odd croissant.
My favourite meal at Kamalaya is a big 'detox broth'; green soup with sesame and a mild flavour of seaweed, with loads of vegetables that have been double-boiled.
At dinner you can sit at a communal table and chat to lots of different people.
But no-one minds if you prefer to sit on your own and read a book.
It's not compulsory to follow a weight loss plan or be there for a detox. I choose to follow a healthy plan because I enjoy the results. I'm weighed at the start and end of my visit. They've kept my records over the years - and I'm pleased to say that my body fat ratio has improved over the years, which amazes me.
On this trip, after leaving Kamalaya I was joined by two friends for a stay at the Akaryn, a new stylish hotel which was quite a different sort of experience. The girls and I liked the swim-up bar, and we had fun drinking cocktails in the pool. The resort also had a great steak restaurant and fabulous pizzas. In a way, I was re-toxing after the detox week at Kamalaya!
However, there were also really healthy dishes on the menu, including a lot of fish.
One day we visited the famous Fisherman's Village, basically a long street with a range of stalls and restaurants. After shopping we went to a cool little restaurant called Starfish and Coffee, quirky and fun.
Another night we went to Chaweng, a popular beach area - with nightlife including some rather risque shows. But mostly our night-time entertainment was swimming in our pool, so private we could have our own little parties.
In the morning, I'd get up with the sun and have a walk on the beach and a swim before breakfast - before a yoga session in the shade of an oak tree.
First published in March 2015
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