Very good service. Much better price and flight times than I was able to find online. Ray phoned me a week before our flights just to check everything was OK or if I had any questions. We've already booked our next flights and again a great deal. Highly recommend
Very good professional service.
Outstanding service as always!
Malcolm was very helpful and provided all the timely assistance required to book us return flights to Thailand at short notice - excellent service, will definitely use again
A really outstanding service - having booked direct for many years I can really see the advantage of using a good broker agency.
Always available and responds quickly. Very patient too and offers multiple fare and flight options.
Very knowledgeable staff, very speedy communication and excellent service
Shane always provides outstanding service. He managed to change my flights home with little notice.
Well done Aiden, once again. Thanks for your help.
An amazing experience thanks to the expertise of DialAFlight
Can’t fault your service once again! Harrison Miller did a sterling job and made sure our accommodation was not double booked after we spotted our villa was still for sale on other booking sites for our booked dates, twice. Our holiday was excellent and all the better for your exceptional service.
Lincoln has never failed us. Awesome service - thank you so much!
Seymour was amazing from start to finish!
Ashley held our hand and guided us the entire way through. All I had to do was turn up
Four Seasons Koh Samui is excellent
Thank you Blair and Orlando - we had a lovely holiday and plenty of help pre-holiday
Roger was excellent from start to finish, despite the clear challenges of travelling during Covid. He arranged everything in a timely and organised manner. We had an excellent holiday - many thanks
10/10 would I recommend. 100%
I’ve already sent an email to Max thanking him for his help over the crisis.
I would just like to thank you for excellent service
Under the pressure that you must be under now with all the cancellations due to Coronavirus the service you provided us in sorting out flight cancellations both going out and returning was quite superb. A brilliant team and one that I will defiantly be using again. Huge thanks!
Said what they do, did what they said.
Wonderful trip thank you so much for all your assistance.
As always excellent service. Thank you
Great trip organised perfectly by your team.. they listened to what we asked for and delivered 100%
Excellent service from Cameron
Brody was just brilliant
Everything went according to plan and we had a lovely holiday, look forward to using you again.
All went well - many thanks to Tara for a great holiday with no hiccups
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
You can go crazy in banging, neon clubs and then return to the calm of the Tongsai Bay, and this exclusive tranquillity is at the heart of its magic. You always feel as if they have all the time in the world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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