Your calls always answered within 5 rings.
Exceeded all expectations ... best holiday ever. Thank you Sam Nott
Dominic was yet again - the best
Amazing service and understanding. Jed is a top guy and very helpful.
Friendly professional and informed. I would definitely recommend DialAFlight
Great service from Darryll - would recommend! Booked 7 flights for a single trip including seaplane and airport transfers.
Amy was extremely amenable, helpful and with a very good understanding of her client's requirements. Would definitely recommend!
All good, many thanks
Don't know why I panic as every time has been 1st rate. Already told family and friends about how good you are! You'll never be rid of us now. A big thanks to all, especially Danny for his help and patience
Excellent service from Gareth and his team
Very professional service from start to finish Have used DialAFlight for many years
Thanks again Deborah and team for looking after us on our trip to Thailand. Everything went smoothly and the hotels and transfers were spot on. I’ll be using you again very soon.
Great service as always. Thank you Spencer and team.
Always knowledgeable and helpful
Very professional. Jed is very understanding and always try to get best deal that suits my needs
Our first time catching connecting flights and I can’t tell you how stress free it was. Sean literally talked me through it step by step. I get a lot of airport anxiety and it can ruin my holidays but not this time. Thank you so much.
Superb service
We always use DialAFlight for our long haul trips. Raj Kadel is brilliant.
All fights were excellent
Excellent service
Everything Jordan Fell arranged was perfect, not one complaint. Many thanks for making our holiday special
It is not possible to check in to Bangkok Airlways flights from your app.
Great job planning our return flights and transfers to Koh Samui
We had 3 stopovers but all the flights and transfers to the hotels went smoothly - you truly did deliver a great service.
Thanks to Taylor everything went smoothly
Looking forward to making my next booking, as I know it will all be good. Thank you for being perfectionists
Thank you Michael for making our holiday so stress free,
Excellent trip, thank you
Isla was super helpful and listened to what we wanted to visit.
Nick is always a pleasure to deal with and more than happy to explore the best available options for a perfect getaway. Karl was great helping us whilst away with some last minute changes and cannot fault the service
Excellent hotel and reasonably priced holiday. We have used DialAFlight in the past and will no doubt use them again.
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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