Your calls always answered within 5 rings.
Owen was fantastic, everything went so smoothly. Will definitely be using DialAFlight again for the excellent service
Have used DialAFlight on a number of occasions and always received a great service. At short notice, booked flights with Lloyd who was so helpful and friendly, took all the stress out of booking ourselves.
All went great as always when I book with you guys
Troy was fantastic. Very professional - the advice he gave was fantastic and the hotels he recommended were outstanding. With the war we had to reschedule some of our trip and Simon was there every step of the way. He will be our go to for all our future holidays
Brilliant service once again from Craig and his team having to make late changes due to not being able to travel through Dubai
Good service every time.
Spencer was absolutely amazing in sorting our honeymoon out which was a last minute change because of the war. He was very accommodating and his team were always very helpful. Thank you all!
We had a wonderful trip and all went well. However, there were major building works being carried out at the Danna beach resort when we arrived that we were not pre warned about.
Excellent service - as always!
I enjoyed a great holiday to Thailand and everything went so smoothly thanks to John's attention to detail. He handled all my requests promptly and efficiently, which made our trip even more enjoyable. The pricing was super competitive, and I really appreciated the ongoing communication with immediate notifications about any changes. I’ve already referred several of my friends to you because I want them to experience the same great service!
Fantastic service from start to finish
Always use DialAFlight when booking trips. Excellent service, help and advice. A special note to Joey and Marco.
Excellent service, great to know we had 24 hour support should any problems arise
Leo, was very helpful as we were travelling to Thailand as a family, but coming back at different times. He ensured we got the best price and kept us informed of any changes
Everything went well. So reassuring to have a ‘human’ contact in Oscar to be able to call in event of problems.
Leo was very helpful coming up with all the different options my family and I could take. Excellent service
Excellent service and support from the team
Great staff who have stayed loyal to this company
Highly efficient service from helping to choose our holiday, through to the flights, passenger assistance, car pick ups and superb hotels. You literally took all the pain away and we just followed your instructions. Would most definitely recommend this service
We were really delighted - the hotels were great, transfers all worked out, super comfortable and well organised. We had a great trip. Thank you!
Charlotte was amazing before during and after - thank you very much.
Very professional
Everything was perfect from start to finish! We were kept updated of any changes to transfers and were picked up in time. Would definitely book big trips through DialAFlight again. Thank you!
Will definitely be using you again.
Third time I have used this company and I have recommended to many of my friends now.
Kenny was great, organised everything perectly
Thanks to Tristan we had another super holiday. Other than the Emirates disruption on the way home it went like clockwork.
I have booked with Callum for years. He is always reliable and helpful.
Everything was perfect and we got home safely with no hold ups
Nicky Degun, once again, was a star. Got us on a flight home when none were available
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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