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All went well thank you.
Everything went very smoothly. Communication excellent at all times. Thanks to Russell Harrison for all his help. Would definitely use DialAFlight again.
Everything went like clockwork. Many thanks for everything!
All went like clockwork and my questions were answered promptly and were informative.
As always a very well put together package by Jordan Fell and team. Everything went to plan as booked and excellent communication through the whole booking service. I will continue to support your company as they have me and recommend you to all
All went very smoothly thanks to Cameron
Always happy with everything
The best holiday we have had! A big thanks to Guy for all his help and we are looking forward to our next trip
Nick is an absolute credit to the profession. His detailed intel on the seedier side of Bangkok was unbelievably accurate, will be using again
Matthew was recommended to me and provided excellent service from beginning to end. Would use again without a doubt.
Highly recommend.
Very good service. Much better price and flight times than I was able to find online. Ray phoned me a week before our flights just to check everything was OK or if I had any questions. We've already booked our next flights and again a great deal. Highly recommend
Very good professional service.
Outstanding service as always!
Malcolm was very helpful and provided all the timely assistance required to book us return flights to Thailand at short notice - excellent service, will definitely use again
A really outstanding service - having booked direct for many years I can really see the advantage of using a good broker agency.
Always available and responds quickly. Very patient too and offers multiple fare and flight options.
Very knowledgeable staff, very speedy communication and excellent service
Shane always provides outstanding service. He managed to change my flights home with little notice.
Well done Aiden, once again. Thanks for your help.
An amazing experience thanks to the expertise of DialAFlight
Can’t fault your service once again! Harrison Miller did a sterling job and made sure our accommodation was not double booked after we spotted our villa was still for sale on other booking sites for our booked dates, twice. Our holiday was excellent and all the better for your exceptional service.
Lincoln has never failed us. Awesome service - thank you so much!
Seymour was amazing from start to finish!
Ashley held our hand and guided us the entire way through. All I had to do was turn up
Four Seasons Koh Samui is excellent
Thank you Blair and Orlando - we had a lovely holiday and plenty of help pre-holiday
Roger was excellent from start to finish, despite the clear challenges of travelling during Covid. He arranged everything in a timely and organised manner. We had an excellent holiday - many thanks
10/10 would I recommend. 100%
I’ve already sent an email to Max thanking him for his help over the crisis.
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Enjoy your own private space in a Beach Villa
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
Relaxing at the spa at Tongsai Bay Resort
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
The freeform pool at Tongsai Bay Resort overlooks the sea
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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