Based on 10380 reviews on Trustpilot
020·7962·9933
Samuel was very helpful and attentive. Thank you for all of your help.
Always a good service
The staff at DialAFlight are always helpful and supportive
Thanks for providing up to date information
Excellent service - great app and all backed with the security and comfort of a direct number to call in case of any emergency while away
Shelley Dimes is a superstar. My trip was organised to perfection and could not be more pleased with her help, advice and planning
Marshall as always was fantastic dealing with my family's booking. On this occasion the Emirates flight from Bangkok to Dubai was less than satisfactory but that is no reflection on DialAFlight's masterful booking admin
Will use DialAFlight again.
Tristan Chatburn was extremely helpful and professional. Highly recommended
Everyone very helpful, can’t wait for my next flight
Always received prompt service - will definitely call again
Billy goes the extra mile when it counts!
Always doing a good job, that's why I always come back
Perfect flights which had to be managed when Emirates tried to change the return leg to include a lengthy connection. Thankfully DialAFlight sorted this out and we had great flight times in the end.
Everything went to plan. Our grand daughter, aged 15, travelled to and from Thailand on EVA Air on her own to visit family without any hitches.
Friendly, helpful staff. I had looked for flights online but DialAFlight definitely found me the best deal
Great service from Gary - very pleased with EVA air as probably the best airline I’ve travelled on long haul .. slightly more expensive than I expected. However the offset was great flight and would definitely use again
First class service. Thank you Seymour.
As always, great service and communication. Lucas Moore has always looked after us when booking long haul flights
Leah was brilliant. Great customer satisfaction! She was patient with us when deciding flights. And she got us a great hotel deal.
Zoe was brilliant as usual. Very helpful
First class service and one that I’d highly recommend.
Thanks to Arthur who arranged accommodations and support. See you next year
It all went very smoothly, and we loved the hotels suggested. Many thanks to Marco for his input!
Everything possible was done to help me and make my journey as stress free as possible.
Everything I asked, you guys delivered
Thanks Curtis for organising this trip. Excellent service as usual
Great hotel - simple but clean. Very nice. Transfer fast and efficient. Flights on time and great service in Business Class.
Thank you so much - Luke and your team are the best. We have been booking with you for over 10 years or maybe more
It is very helpful to be able to discuss your flight options with a real person rather than an online process.
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Enjoy your own private space in a Beach Villa
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
Relaxing at the spa at Tongsai Bay Resort
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
The freeform pool at Tongsai Bay Resort overlooks the sea
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
BACK TO TOP
