Your calls always answered within 5 rings.
Billy is a top guy. I've booked with other companies in the past and you don't receive such 5 star treatment
Always reliable and get me the best flights available.
Always get a good service.
Always helpful
As always everything went well
Great deal on flights, great communication, someone was always available to help at all times. Would highly recommend
Excellent service
The Assistance at Heathrow is rubbish
It is very reassuring to have a phone contact to help with flight details especially for the older generation.
Fantastic company, we have booked with DialAFlight many times and have never had any problems. Always a great experience. Thank you till next time.
Ethan was excellent and provided great insight and support. Though we had requested vegetarian food when we booked the flight, little was available that we were able to eat
Helen has been looking after my flights and arrangements for over 2 years. I wouldn’t book with another company as they make the process so easy
Already recommended you to many friends over a number of years
Raphael was extremely helpful throughout the booking process
Great communication from Alfie
Always a great service from the team at DialAFlight ... been using for many years
We could not be more happy with the level of service we received from DialAFlight. In particular Seymour who was incredibly knowledgeable and offered great advice. We also spoke with other team members who all genuinely seemed invested in making our first trip to Thailand as good as it turned out to be.
Used you loads of times and will be using you again for my next trip.
Everything was perfect, thank you
Eva Business was brilliant
Excellent service as always.
Gavin checked me in for both flights. He is a star.
As with every other flight booking made with your company the most recent was perfect. We have already booked our flights for our return to Thailand in September and are assured that all will go smoothly. Thank you as always for your excellent service Bruce and team.
Thanks for arranging wheelchair help and getting me seat with room - it really helped after injuring my knee
Very good service
Everything on schedule, flight details and amended times, notification excellent. Very helpful with all aspects of travel arrangements. Answer time for calls amazing, within seconds.
Fantastic service
Great service and competitive pricing
First class service. Aaron and his colleagues have always been very helpful - quick to reply and answer any questions
The best. I use DialAFlight every year
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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