Samuel did a great job which helped make our holiday a great one.
Thanks for your service and help.
Reasonably priced, overall happy with the service received and already recommending others who travel to Thailand
For many years we have always booked through DialAFlight, always ask for Elliot and he has always delivered! We will be in touch with our next booking request very soon.
The whole experience was so thorough that I felt very confident the process would go smoothly.
Cannot fault any of your operatives - they are all excellent at their jobs and have a very caring attitude. An excellent company driven by excellent team.
Customer service at its finest, couldn’t ask for more.
Oli was amazing, especially as we needed to change hotels and come home early. He was straight on it and sorted out hotel and flight within 10 minutes and took away all our stress. Confirmation sent straight away and we were confident that all was in hand. What an amazing person!
As always brilliant, would use no other!
Been using this company for some time and Trevor and the team are excellent! I would highly recommend and give them a 5 star review!
You make it so easy to select a flight that suits me
Always get good first class service
Professional and helpful
Very helpful, especially with the cancellations and rebookings due to Covid.
Ash, who helped me with everything, was an excellent travel agent - our 4 week holiday to Thailand was perfect
All worked really well. Special thanks to Calvin Ali who dd a great job!
Jerry Bushnell and team always go the extra mile and are ever helpful. Always there to reassure and help. BRILLIANT
Tony was brilliant as always with a “personal touch” you will struggle to get with other tour operators
Very helpful when I booked my flight First class service
I have used DialAFlight for many years, Connie being my main point of contact and she is very good.
Extremely helpful - could not be happier with the service you provide. 10 out of 10
Vinnie is always helpful
Ewan and his team are the best! We have worked with DialAFlight for close to two decades. Keep up the good work and customer focus.
I always use DialAFlight and find them very competitive and responsive
The accommodation at Centara Villas Samui was nice but not ideal for older people because it has lots of steps down to restaurants and the beach. But could not fault the food.
Great communication with Declan
I dealt with Declan as I have done on many occasions, and as usual his advice and guidance was excellent. Plus the follow up phone call gives the service a personal touch.
DialAFlight is second to none
I'm very pleased with DialAFlight and know I can rely on getting a good deal every time.
Always good. Full confidence in Spencer
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
You can go crazy in banging, neon clubs and then return to the calm of the Tongsai Bay, and this exclusive tranquillity is at the heart of its magic. You always feel as if they have all the time in the world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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