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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Overall excellent. Connecting flight in Frankfurt was a bit tight going out. Advice re flights was excellent.
We had an amazing holiday, so well organised and put together by Libby
Great service
You will be my first choice for booking future travel. Marco, thank you, your customer service skills seem to come naturally to you.
Your manager (Marshall) was absolutely superb in dealing with my booking, as always. Professional, knowledgable and giving excellent personable attention to all aspects of my booking. I have sought his personal attention to my repeated bookings for the last 10 years and his excellent service ensures my repeat custom.
DialAFlight offer a comprehensive service, I have used them many times thus providing piece of mind that your booking will be secure
Thank you guys - you got us out there at short notice.
They had an IT problem at KL so the flights were disrupted and our bags weren’t loaded and were delayed 2 days. The DialAFlight side of things was very good as usual.
All good as usual.
Excellent management as always.
My trips abroad are always well organised by Roray with extra customer care. The hotels which you used for our trip were amazing
My family and I have used DialAFlight for many years and have always found the company extremely competitive, to the fact that we don't even shop about. Special mention to Roray, who is always polite, courteous and understands our needs. Same time next year!
Great service, good prices and Fraser was helpful.
Woody was fantastic once again sorting out my flights
Many thanks to Jordan
Excellent customer care - very good support
The team at DialAflight know me and know what I want and never fail to deliver
As ever, I got what I was expecting, no dramas. Flights and hotels all sorted. Larry always does this so I expect nothing less.
Always use DialAFlight and always a great service - especially Tyler and Bradley
First class
Overall loved the experience of booking flights with yourselves and I've been back to book more.
Jordan was fantastic and he really took the time to help me maximise my trip giving me ideas of places to visit. Will definitely use again.
Excellent service. Always my first call when planning a trip and I recommend you to all my friends and family.
Excellent service as always - we also highly recommend to all of our friends
Always a great service
First class from start to finish.
Danny at DialAFlight has booked lots of flights for me. He is very professional and helpful.
Excellent service from start to finish. And a great team to help if you have any problems.
Best trip ever!
Nothing to do with DialAFlight. But I will not be flying BA again
Bangkok is known as a stopover – somewhere to spend a few hedonistic hours before going on to the coast. Well, that may have been true 20 years ago. Now it's a place to linger.
Zoom up Silom road - through the commercial district - towards the shopping centres of Siam Square to see how the city has flourished.
The Skytrain monorail moves silently overhead. Designer labels abound. The shiny Siam Paragon shopping centre has a car park just for supercars.
Then there's Asiatique, a bustling night market of 1,500 shops on the banks of the Chao Phraya River.
Handicrafts and trinkets sit alongside fashion boutiques and gadgets and nothing closes before midnight. If you are laden with goodies, as I am, a fleet of tuk-tuks is waiting outside.
Racing away, we fly over holes in the road. A dramatic swerve and a loud judder tell me we've arrived back at the swanky Mandarin Oriental. They've seen it all here.
From writer Somerset Maugham, bedridden with malaria, to Mick Jagger insisting the windows in the royal suite be blacked out and Billy Idol wrecking his room completely.
Dining on the riverfront at the Mandarin Oriental
Celebs aside, the hotel has a cooking school and I take a class with chef Narain. A kaleidoscope of ingredients is laid out before us. Those we know: ginger, lime leaves; fish sauce, lemongrass. And those we don't, the tiny butterfly pea – a flower from which a brilliant blue dye can be used to colour desserts.
We watch, ask questions and taste. Then attempt Siamese baked desserts (small, dome-shaped pancakes); braised pork; fiery tom yum soup and a salad of grapefruit-like pomelo.
I slice, chop, juice and pummel. Chef Narain chats away. Chillies, it turns out, are a matchmaking tool. 'Mothers looking for a suitable wife for their sons spy on the neighbour's daughters to assess the speed with which they grind the spice,' he laughs. 'The faster the grinding, the better wife she will make.'
Food is a big deal in Bangkok. Take the Skytrain to Thong Lor and Sukhumvit Soi 38, a line of steamy, noisy, kitchens-on-wheels. There can be no better initiation to Thai street food.
Grab a wobbly table and gobble sticky rice with mango, curries, pad Thai, squid and duck. Delicious.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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