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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Overall excellent service, thank you Jay.
All flights on time. Good holiday. Thank you for all your efforts.
Excellent as always
Very impressed with the personal approach and effective service.
Excellent service as usual. Really feel that I get great service with a personal travel manager- beats booking online hands down!
I have used DialAFlight for 12 years booking upwards of 20 flights to Asia, always silky smooth service, from Sheldon and now Billy. The best agency in the UK.
Tell heathrow to employ more people - I waited an hour and a half for assistance at the gate on my return.
DialAFlight and Emirates are still my No 1 choice for quality and peace of mind!!
As always, excellent customer service
Always the same - First Class
The staff are wonderful. Very helpful. I Use DialAFlight all the time and have told family and friends about the service.
Jordan made all the arrangements for us and assistance at each airport, hassle free. He was very kind and patient and I can honestly say it was our best holiday ever
Good job. My feedback from friends whom I have recommended you too has been good also.
Always use Oliver to book our longhaul flights. Amazing service and will use again and again! Thank you
Effortless booking, giving me all my options and more. Very professional friendly service, cannot recommend Cody and team enough. From visa issues to stopovers, overnights, connection times and more, all were sorted with no problems whatsoever. I have to say DialAFlight thank you very much.
Cody is always very helpful and provides a brilliant service
As always, spot on
Always brilliant. Used you for years
Great service as always, will call for next trip soon
Excellent.will use you all the time
I will not use that airline again.
Always use DialAFlight. Great UK based staff.
First class service
We had to make a number of changes to our original booking and Owen worked hard prior to our departure
Good communications.
Many thanks to Oowen who always delivers a superb service.
After many years of organising our own holidays and booking our own flights we decided to try DialAFlight - and delighted we were too. Fabulous service all around. We've already recommended you to others!
As always perfect service.
I will always use DialAFlight
Last day requested 3am call. Not received. Luckily had a back up alarm. Went to reception and found night manager asleep at rear. No apology
Bangkok is known as a stopover – somewhere to spend a few hedonistic hours before going on to the coast. Well, that may have been true 20 years ago. Now it's a place to linger.
Zoom up Silom road - through the commercial district - towards the shopping centres of Siam Square to see how the city has flourished.
The Skytrain monorail moves silently overhead. Designer labels abound. The shiny Siam Paragon shopping centre has a car park just for supercars.
Then there's Asiatique, a bustling night market of 1,500 shops on the banks of the Chao Phraya River.
Handicrafts and trinkets sit alongside fashion boutiques and gadgets and nothing closes before midnight. If you are laden with goodies, as I am, a fleet of tuk-tuks is waiting outside.
Racing away, we fly over holes in the road. A dramatic swerve and a loud judder tell me we've arrived back at the swanky Mandarin Oriental. They've seen it all here.
From writer Somerset Maugham, bedridden with malaria, to Mick Jagger insisting the windows in the royal suite be blacked out and Billy Idol wrecking his room completely.
Dining on the riverfront at the Mandarin Oriental
Celebs aside, the hotel has a cooking school and I take a class with chef Narain. A kaleidoscope of ingredients is laid out before us. Those we know: ginger, lime leaves; fish sauce, lemongrass. And those we don't, the tiny butterfly pea – a flower from which a brilliant blue dye can be used to colour desserts.
We watch, ask questions and taste. Then attempt Siamese baked desserts (small, dome-shaped pancakes); braised pork; fiery tom yum soup and a salad of grapefruit-like pomelo.
I slice, chop, juice and pummel. Chef Narain chats away. Chillies, it turns out, are a matchmaking tool. 'Mothers looking for a suitable wife for their sons spy on the neighbour's daughters to assess the speed with which they grind the spice,' he laughs. 'The faster the grinding, the better wife she will make.'
Food is a big deal in Bangkok. Take the Skytrain to Thong Lor and Sukhumvit Soi 38, a line of steamy, noisy, kitchens-on-wheels. There can be no better initiation to Thai street food.
Grab a wobbly table and gobble sticky rice with mango, curries, pad Thai, squid and duck. Delicious.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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