Your calls always answered within 5 rings.
My wife had to travel to Japan at less than 24 hours notice, due to a family bereavement. We rang DialAFlight and spoke to Nicky, who managed to book her on the first available direct flight for less than we could find anywhere on the internet!
First time using DialAFlight and the whole experience has been brilliant - nothing was too much trouble and we were kept up to date with emails and phone calls. Thank you. Stacey was excellent!
Michelle is wonderful. All team responsive and professional.
A very well tailored trip. The portable wifi was a game changer for us. The guides were knowledgeable and friendly. Two nights in Hakone would have been better as it felt quite rushed for a 1 night stay. Overall an amazing trip.
Korean visa information was not quite what it should be
Another fabulous holiday organised by DialAFlight. Everything ran so smoothly.
George is First Class and always looks after our travel plans superbly well. Thank you.
All went according to plan which was a great relief!
Smooth trip to Japan. Airlines were brilliant
DialAFlight was very helpful when we had to change our flight details due to the current situation. We had a great time. Thank you
We had a great trip
Dennis, thank you! Moira and I had a fantastic multi venue trip and everything worked perfectly. We will return!
Kept us informed when circumstances meant our original flights were cancelled
Dennis as usual looked after us. Everything went very smoothly.
Dennis and the team have been brilliant. This trip has taken about a year to put together, and DialAFlight have been behind us every step of the way. We will most definitely be using Dennis and rest of the gang in the very near future.
Just keep doing what you do, its perfect for me.
JAL transfer between Haneda T1 to 3 was a worry but went completely smoothly with plenty of time to spare.
All went swimmingly
Courtesy check before actual flight was a great touch
Excellent 5* service from DialAFlight. After so many flight changes, easily sorted by the team, I had an amazing Japan adventure
Very helpful, flexible and understanding of personal circumstances.
Dennis Hollands did a great job even changing second flight from HK to Narita without extra expense!
Thanks for rearranging the flights after Quatar refunded my original flights. Everything went smoothly
I have trust and faith in DialAFlight. Looking forward to travelling with you again.
You took the hassle out of flying - finding the cheapest flight, booking seats and special meals. It’s reassuring to have a single contact for any last minute questions. Will definitely use DialAFlight again.
Seamless travel
Dennis and team were great
Great service from Dennis setting things up in the first place. Then when I needed to move from Qatar Airways (due to unpleasantness in that part of the world) one of his colleagues stepped in and sorted it seamlessly.
Very helpful service all the way through. I’ll definitely use DialAFlight again.
You guys were so helpful with the changes to my flights due to the problems in Dubai
Hiro raises his bare thigh and slams his foot on the ground, spreading ripples across his man mountain of a body.
He bows at his opponent and, in a vision of manboobs and giant wedgies, they engage in combat; wrestling, pushing, heaving and tugging until one emerges victorious.
Suddenly, it's my turn. I step into the ring and stare ahead towards the sumo wrestler a few feet away - all 26st of him. A moment later I'm pressed up against his folds of flesh, my face alarmingly close to his armpit as I push with all my might. My feet scramble at the salt-strewn floor while Hiro - a wrestler for 22 years - stands there chuckling.
I'm in the small city of Katsuragi, considered the birthplace of sumo. Located an hour from Osaka in the Kansai region, this is a corner of Japan that has just become more accessible thanks to British Airways direct flights from Heathrow.
Kansai is an area of misty mountains dotted with remote shrines, tropical beaches and tea plantations which will appeal to visitors keen to explore what lies beyond the capital Tokyo. After putting Hiro through his paces ('You have great potential,' he jokes), it's time to move on to Osaka.
Home to three million people, the city is a patchwork of 16th century castles and 21st century glass skyscrapers. From my room on the 36th floor of the Conrad Hotel, the view of Dotonbori district, the main restaurant and entertainment area, is dizzying.
This 164-room hotel gives off a Lost In Translation vibe – think Bill Murray and Scarlett Johansson – and is filled with 389 artworks including one by local boy turned renowned sculptor, Kohei Nawa.
While Osaka is certainly worthy of a few days' exploration, the experiences awaiting further afield prove to be the real temptation.
Travelling south, urban sprawl gives way to delightful rural scenes. Before long we're surrounded by the crumpled green peaks of the Kii Peninsula. These mountains are the gateway to Wakayama.
Occupying the southern tip of Kansai, this city holds the key to much of Japan's ancient spiritual heritage.
For more than 1,000 years, everyone from emperors to humble farmers has walked these peaks seeking peace and purification. The Kumano Kodo Pilgrimage ranks as one of the world's great pilgrim routes. A network of trails, it has several options, from gentle hour-long strolls to arduous multi-day treks.
Opting for the easier and shorter route, I slice through silent bamboo forests and inch along paths that hug plunging wooded ravines. I pause to enjoy panoramas splashed with cherry blossom. I am feeling more peaceful by the moment.
The climax is our arrival at the grand Shinto shrine of Kumano Hongu Taisha, the hallowed ground where all trails meet. The silence of the forest is broken by the rhythmic chiming of bells and the flapping of flags in the breeze.
I watch as worshippers cross the gravel courtyards, clap their hands twice (to announce their arrivals to the deities) and bow their heads in prayer. This is a special, unforgettable place. Just down the road, in the valley and dissected by a stream of healing thermal waters, is Yunomine, an onsen village centred around natural hot springs.
These healing waters were discovered 1,800 years ago and became an important part of the pilgrimage by offering hot water purification along the way.
Pilgrims enjoy a spiritual soaking by stripping off, as is custom, for a dip in the stone plunge pool housed in a rickety shed. Barely big enough for two, it makes for quite the intimate experience.
I choose instead a riverside dip in the thermal rockpool at the Kawayu Midoriya. A spa hotel somewhat stuck in the Seventies, it models itself on the traditional inn, the ryokan. Expect sliding paper screens and legless chairs.
No trip to this part of Japan would be complete without the glittering jewel in its Imperial crown, Kyoto.
Reached in 15 minutes from Osaka by Shinkansen bullet train, this enchanting city was the nation's capital until 1868. It retains much of its ancient character, particularly in the Gion district where geishas once scuttled between teahouses in their elaborate silk costumes.
From the comfortable Ritz-Carlton hotel, it's a pleasant 20-minute stroll along the Kamogawa River to Gion.
Delving into the backstreets, I discover deserted gardens and teahouses serving fragrant cherry blossom tea and sit with elderly locals painting watercolours of a pagoda.
Hunched over their palettes, they look long and hard and produce thoughtful brushstrokes. They seem lost in their individual reveries, drinking in the beauty. It sums up my experience perfectly.
First published in the Daily Mail - November 2019
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