Your calls always answered within 5 rings.
Everything went as planned and we enjoyed out time in Tokyo very much. Booking the flights via agent is stress free and suits us better for long haul travelling.
Very helpful and efficient as always
Sam and other colleagues were amazing! We are unseasoned travellers with lots of anxious questions and they steered us through our adventure promptly and reassuringly. We had a truly wonderful trip
On the way back there was a delay in a connecting flight, so I emailed DialAFlight, as advised by the airline. Despite this being Saturday/Sunday, I got prompt advice from the office. Thank you for being there!
Keep looking after your clients as well as you did me. Keely was highly responsive at all times.
My travel manager, Jane Garfield, put together a fabulous self-guided trip to Japan for me. As always, she kept in touch from booking to departure and made the whole process stress free.
Great service as always DialAFlight. Especially helpful when our flight was cancelled and then again when we couldn’t check in. It’s good to have someone you can talk to when things don’t go to plan! All worked out really well in the end and we had a fantastic trip.
Our trip was way beyond our expectations. Brilliantly organised (which was important as we were doing a self guided trip involving a lot of travel). The accommodation was impressive and in just the right locations. Our contact at DialAFlight was friendly, very efficient and clear. We will definitely use again and would not hesitate to recommend them.
Troy was excellent as always. He managed all my travel plans right up to a courtesy phone call the day before my trip to make sure everything was in order. If only every company was as good as DialAFlight!
Doha was easy. Qatar Airways fine. A good trip, thanks
Good to speak with someone to organise flights .. which is why we always use you!
Throughout the planning of our trip DialAFlight staff were very helpful, changing hotel bookings a couple of weeks before departure and they kept in touch right until the day before our flight.
Fantastic trip. Perfect planning.
Thanks for doing a great job at short notice.
As always, Callum Patel provided an excellent service
I always recommend DialAFlight to friends and family
It was lovely to have a phone call from you the day before flying just to check that everything was OK.
Can’t thank Rupert enough for everything he did to make our trip effortless and memorable
Great support and communication from Eric at DialAFlight and from Wendy Wu whilst on the trip
Our only problem was nothing to do with DialAFlight, but with BA baggage handling at Frankfurt. We made our connection but our luggage did not. Japan Airlines delivered them to our hotel 32 hours after we had landed in Tokyo. Had they not turned up when they did, we might not have been able to go on our cruise the next day, without any clothes!
Everything went as planned, very happy with the whole trip
We knew we wanted to go to Japan but lacked knowledge of where to start. Hannah took on my sketchy requirements and built a wonderful itinerary for our trip. 6 hotels and all travel arrangements spot on. Turned a dream into a reality. Thanks so much to Hannah and the team
Received excellent service from Brody throughout and particularly when BA cancelled our flight 4 days before our departure date. Gave us some really helpful info regarding our stay in Japan which proved invaluable. Excellent service and will be recommending to friends and family.
Our go to agents for whenever we travel. Never been let down.
It would have been useful to verbally highlight the need for an ETA for Australia. Trying to arrange one at the airport without Wifi is stressful.
I will always give DialAFlight an opportunity to find me a good deal having dealt with you for over a quarter of a century.
Excellent customer service throughout
BA was slightly more disappointing than I expected. Faulty earphone connection and food was basic and uninteresting. Not your fault
Have used DialAflight for the last 20 years. Would not book with anybody else.
Saf was excellent. Answered all our queries in timely manner. Made positive suggestions. Cannot praise him enough.
The mega-corporations, sci-fi gadgets and super-cool kids exist alongside Samurai dramas, tea ceremonies and ancient temples. Here's our insider guide to help make sense of it all...
Japan is made up of more than 3,000 islands, the biggest being Honshu, Hokkaido, Kyushu and Shikoku. Cities have grown up across these four, sometimes overwhelming in size, often breathtaking in beauty. All embody something of the Japanese spirit.
Tokyo is the commercial powerhouse; immense, crowded and wealthy. Kyoto represents the ancient ways, dotted with golden temples. Sapporo stands out in the often snowy northern island of Hokkaido, and Kobe and Osaka team up to form a cosmopolitan inlet. Nagasaki and Hiroshima are famous for their own reasons, now proud testaments to resilience and peace.
For an island nation, it isn't really known for its beaches – we're not in the tropics here, although resorts such as Tokyo Bay are popular holiday spots, and the tiny island. of Okinawa and its southwest counterparts enjoy their share of sandy coastline.
There's astonishingly scenic countryside in areas such as Nara province, on the eastern side of Honshu, south of Tokyo; and Kyoto is the place most likely to fulfil tourists' visions of ancient Japan. Chubu in central Honshu and Hokkaido are thick with ski resorts, many complete with onsen – natural hot springs that attract crowds in their own right.
Tokyo might be a capital, but having been razed twice in the last hundred years or so, it has fewer 'must-do' monuments than most. However, Ueno Park, Ginza Tower, the Meiji Shrine and the Tsukiji Fish Market still impress.
Kyoto has survived intact, and the Golden Palace at Kinkakuji Temple represents the quality of sights on offer. There are hundreds of temples, as well as castles and insights into the samurai and geisha lifestyles. Mount Fuji is everyone's idea of what a mountain should be.
Himeji Castle, in the Kinki Region of Honshu, is the country's finest, and the burned out tower and Peace Museum at Hiroshima its most enduring image.
For nightlife, one activity dominates; karaoke. It's as popular as ever, so go armed with your favourite song.
Clubs and bars are as space age as it gets in the trendier districts of Tokyo, with other main cities following suit fast. If sake drinking doesn't appeal, you could always try something cultural, such as kabuki theatre, or take a ringside seat at sumo wrestling.
While most cities have extensive shopping malls, it's the various Tokyo districts that offer a truly Japanese retail experience.
Ginza has the designer clout, Akihabara and Shinjuku the electronics and Harajuku the outlandish clothes, music and miscellany. Try local flea markets for kimono bargains and antiquities.
For dining, sushi and sashimi are just the tip of the culinary iceberg. From the fried chicken sticks on sale on most streets to the ramen soup available at railway station noodle bars, Japanese food is no longer an intimidating pursuit.
Of course, teenagers wolf down western fast food, but head to an izakaya – a Japanese pub – and work your way through the tapas-like menu. Rice and sake should be taken as a given – the rest is up to how adventurous you're feeling (the life-threatening puffer fish is not for the faint-hearted).
Leisure time is very family-centred, with Tokyo Disney and many other theme parks - although the adventurous might venture to the Ninja Museum at Iga-ryu, with its collection of weapons and live shows.
Ueno Zoo in Tokyo, Toei Movieland in Kyoto, where you can actually watch dramas being filmed, and the Aquarium in Osaka are all hard to beat. Japan is one of the safest places in the world for kids, and it's hard to imagine a more welcoming atmosphere.
Many find the best way to travel about the country is the Shinkansen (bullet train) – its punctuality, speed and efficiency is remarkable. Book tickets in advance online for the best deals.
Taxis can be expensive but they are swish: drivers wear white gloves and the doors open electronically.
First published in the Travel Mail - June 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements