Charlie was great especially looking after so many cancellations prior to actually going in the trip
Never used an agent to buy airline tickets before - despite having flown extensively for four decades. DialAFlight were excellent and will definitely use them again. Highly recommended.
Excellent service. Fast and efficient
DialAFlight delivered
A really quick, efficient and friendly service.
Really helpful advice! Thank you
The service from Bradley was outstanding - we will use again
Always fantastic service and I am able to go on my travels with total confidence of everything going smoothly.
Jerry Bushnell is the best. Just such a lovely guy to speak to. Always so friendly and very helpful!
Wonderful service as always!
Perfect service despite us being a pain and changing things a few times. Would always use DialAFlight again.
You guys rock. Don’t change!
Matthew Price was as ever amazingly helpful and knowledgeable. Can’t thank him enough for making this holiday so special.
Gavin is always amazing at choosing the best flight regarding the airline, timing and price. Always recommend him.
Communication was superb from start to finish. Gary was brilliant - sooo helpful with advice and support. He even rang just before departure to wish us a good trip. The in-country representatives were also superb - helpful, courteous and so polite.
Everything worked like clockwork.
Niall as always had efficiently organised everything, including an airport hotel room with a view of Tokyo Harbour on our last night. Already planned our next trip
We had the BEST time. Great hotels, smooth transfers and fantastic seats on flights
Super staff who are attentive and always seem available to answer any concerns you may have. They go out of their way to ensure you have a fantastic trip!
All worked perfectly, even the M25 behaved.
Philippa was great - very helpful!
Hotel accommodation was very good. Only issue we had was the failure of transfer from Osaka airport to Kyoto hotel by the transport company.
We had a fantastic holiday in Japan and DialAFlight played a key part in making it a success. Flight and hotel bookings were clearly communicated via the app which took away any stress associated with our busy schedule.
This was not an issue with DialAFlight, but on our trip to Japan, we booked a beach hotel for the last four days of the trip. We planned to relax in the hotel swimming pool and on the beach. However, when we arrived, we were told that the pool and beaches were closed despite 36 degrees. The Japanese swimming season finishes on the 27th of August for the season no matter the weather, and pools and public beaches close. (We did break the rules and snuck a swim in the sea! But obviously couldn't use the hotel pool).
Thanks for the help when UK air traffic control went down, much appreciated
We are happy with the personal interactions and using the same person who knows us and what our needs are.
Always a great service
Very good advice from Martha, all flights and check-ins worked out really well. Would definitely use you again.
All worked like a dream. A crazy one but a dream
Especially impressed by quick email reply from Isaac when we had problems checking in for an internal flight in Japan
The mega-corporations, sci-fi gadgets and super-cool kids exist alongside Samurai dramas, tea ceremonies and ancient temples. Here's our insider guide to help make sense of it all...
Japan is made up of more than 3,000 islands, the biggest being Honshu, Hokkaido, Kyushu and Shikoku. Cities have grown up across these four, sometimes overwhelming in size, often breathtaking in beauty. All embody something of the Japanese spirit.
Tokyo is the commercial powerhouse; immense, crowded and wealthy. Kyoto represents the ancient ways, dotted with golden temples. Sapporo stands out in the often snowy northern island of Hokkaido, and Kobe and Osaka team up to form a cosmopolitan inlet. Nagasaki and Hiroshima are famous for their own reasons, now proud testaments to resilience and peace.
For an island nation, it isn't really known for its beaches – we're not in the tropics here, although resorts such as Tokyo Bay are popular holiday spots, and the tiny island. of Okinawa and its southwest counterparts enjoy their share of sandy coastline.
There's astonishingly scenic countryside in areas such as Nara province, on the eastern side of Honshu, south of Tokyo; and Kyoto is the place most likely to fulfil tourists' visions of ancient Japan. Chubu in central Honshu and Hokkaido are thick with ski resorts, many complete with onsen – natural hot springs that attract crowds in their own right.
Tokyo might be a capital, but having been razed twice in the last hundred years or so, it has fewer 'must-do' monuments than most. However, Ueno Park, Ginza Tower, the Meiji Shrine and the Tsukiji Fish Market still impress.
Kyoto has survived intact, and the Golden Palace at Kinkakuji Temple represents the quality of sights on offer. There are hundreds of temples, as well as castles and insights into the samurai and geisha lifestyles. Mount Fuji is everyone's idea of what a mountain should be.
Himeji Castle, in the Kinki Region of Honshu, is the country's finest, and the burned out tower and Peace Museum at Hiroshima its most enduring image.
For nightlife, one activity dominates; karaoke. It's as popular as ever, so go armed with your favourite song.
Clubs and bars are as space age as it gets in the trendier districts of Tokyo, with other main cities following suit fast. If sake drinking doesn't appeal, you could always try something cultural, such as kabuki theatre, or take a ringside seat at sumo wrestling.
While most cities have extensive shopping malls, it's the various Tokyo districts that offer a truly Japanese retail experience.
Ginza has the designer clout, Akihabara and Shinjuku the electronics and Harajuku the outlandish clothes, music and miscellany. Try local flea markets for kimono bargains and antiquities.
For dining, sushi and sashimi are just the tip of the culinary iceberg. From the fried chicken sticks on sale on most streets to the ramen soup available at railway station noodle bars, Japanese food is no longer an intimidating pursuit.
Of course, teenagers wolf down western fast food, but head to an izakaya – a Japanese pub – and work your way through the tapas-like menu. Rice and sake should be taken as a given – the rest is up to how adventurous you're feeling (the life-threatening puffer fish is not for the faint-hearted).
Leisure time is very family-centred, with Tokyo Disney and many other theme parks - although the adventurous might venture to the Ninja Museum at Iga-ryu, with its collection of weapons and live shows.
Ueno Zoo in Tokyo, Toei Movieland in Kyoto, where you can actually watch dramas being filmed, and the Aquarium in Osaka are all hard to beat. Japan is one of the safest places in the world for kids, and it's hard to imagine a more welcoming atmosphere.
Many find the best way to travel about the country is the Shinkansen (bullet train) – its punctuality, speed and efficiency is remarkable. Book tickets in advance online for the best deals.
Taxis can be expensive but they are swish: drivers wear white gloves and the doors open electronically.
First published in the Travel Mail - June 2019
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