Your calls always answered within 5 rings.
Very much liked the app. Very approachable and the extras such as weather, currency converter and google translate all excellent. Niall informative and always at the end of a phone or email when needed.
The two connecting flights with Swiss were really poor. Heathrow -Zurich flight one hour thirty minutes late and no update on why and how long would the delay be. Zurich to Heathrow overbooked and late again with no explanation. So called Swiss efficiency gone wrong
Excellent customer service throughout
Unfortunately I had a problem with my flights and transfer which was no fault of DialAFlight. I contacted Elliot to advise him and his response was immediate! His advice and service was brilliant - I was then able to enjoy my holiday
Spot on again
My only complaint is the lack of hot beverages which left us feeling dehydrated by the end of the flight
The whole trip was first class throughout, thanks DialAFlight. Another winner!
Always notified by DialAFlight of any changes to scheduled flights.
The whole process of booking, advice and follow ups with Finn Conlon and his team has been over and above. I will certainly be booking with him again.
BA was slightly more disappointing than I expected. Faulty earphone connection and food was basic and uninteresting. Not your fault
Have used DialAflight for the last 20 years. Would not book with anybody else.
Saf was excellent. Answered all our queries in timely manner. Made positive suggestions. Cannot praise him enough.
Keep up the old fashioned good work..
This holiday was very last minute as Malaysian Airlines had cancelled our flights and in effect our holiday. Gino did a tremendous job in finding us a very similar holiday in the same area with just two weeks notice. Very impressed. Great service, great app to help you through everything, even tips on which taxi company to use.
The team were very helpful. I will use them again
Excellent customer service
Thanks again for arranging my wife’s flight to Japan. It’s always reassuring to know there’s a friendly and helpful voice on the other end of the telephone
Ben and his team are just amazing
Have used Des Wing a few times now and he is great
Erin was brilliant - helpful and informative
Been booking with Jack at DialAFlight for many years - always fantastic service and never had any issues. Would definitely recommend, amazing staff friendly and professional
The courtesy car was more than expected = both trips £110.10 each that's with Emirates free mileage.
Sebastian you are a star. Efficient and professional always! It’s so nice to feel safe and stress free.
Tristan as ever always goes above and beyond. Many Thanks
Excellent service as always - had an amazing trip
Need to sort out this seating arrangements on the flight - been getting worse and worse on Qatar Airways - poor seating on all legs of my journey.
Everything went smoothly and we had an amazing time. Many thanks to Shane Graham who was amazing.
Another successful booking with DialAFlight. Why go anywhere else?
I would 100% recommend DialAFlight as they organised our trip from start to finish including flights, transfers and accommodation. We had a call from Kitty a few days before we left to check we had everything ready. We didn't have to worry about a thing. Can't thank them enough
As usual, everything worked out a dream. Consistently excellent customer service from Glen. Thank you so much as always!
Japan is back with a bang - or should that be an elegant puff of pink - as this spring is the first in years that tourists will be able to experience its famous cherry blossom season.
The short-lived event - known as sakura season - sparks a huge national celebration, and in the build-up to it there's even a dedicated forecast on the TV weather report. Japan Meteorological Corporation has predicted that Tokyo will burst into bloom from about March 22-30, and in Kyoto from March 27 or 28, peaking on April 5.
As the pink buds pop, visitors descend on Japan's most photogenic sights and parks, while locals roll out blue tarpaulins under the trees for convivial hanami (cherry-blossom viewing) parties with friends and family - and a fair amount of sake.
It seems impossible not to be swept up in sakura season. 'This will be our busiest cherry blossom season ever,' says James Mundy of specialist travel agent Inside Japan Tours.
And it is most acute in Kyoto, a city famous for its Unesco world heritage listed ancient structures such as the Daigo-ji Temple and Heian Shrine whose surrounds become draped in weeping blossom.
Kyoto's 60,000 hotel rooms are almost filled, but luxury travel companies are still offering itineraries that include the country's top blossom-viewing spots.
'Kyoto is the trickiest piece in the puzzle,' says Mundy. 'We often put a halt to cherry blossom sales around late February as places across Kyoto fill their rooms. There's still availability now, but time is of the essence.
'Tokyo is also busy, but securing accommodation there is less of a problem. '
Alternatively, consider staying in Osaka, which is just 15 minutes away by bullet train.
Or get the temple backdrop to your cherry blossom photos in the ancient city of Nara, just 35 minutes from Kyoto by train. There you'll find similarly beautiful spots, including Nara Park with its famously inquisitive deer, and a giant Sakura Buddha statue at Tsubosakadera Temple, which becomes enveloped in pink blossoms.
Cruise liners have also returned to Japan, and the ports of Osaka and Kobe are convenient gateways to Kyoto.
Princess Cruises 18-day 'Kyushu, Shikoku and Japan Explorer Spring Flowers' itinerary that departs Tokyo and reaches Osaka at the beginning of April, just in time for the blossom peak in Kyoto.
Regent Seven Seas Cruises' 14-night 'Sushi, Sake and Shimizu' trip calls at Kobe, which is perfect for Kyoto, but also Himeji, whose spectacular White Heron castle will be wrapped in blossom.
But while the main cities will be heaving with visitors, Japan is awash with stunning destinations as the sakura zensen - cherry blossom front - sweeps up the country like a weather system, triggering trees into bloom at different times - from Kyushu in the south in late March to Hokkaido in the north at the end of April. In Kanazawa, on the Sea of Japan coast two and a half hours from Tokyo by bullet train, the cherry blossom arrives after Tokyo and Kyoto, usually around April 1.
And there's always cherry blossom season 2024 and beyond. Book now and you'll have the pick of trips - although be warned that some have a sizeable waiting list of travellers keen to tick off sakura season from their bucket list.
The message is: spring into action now if you want to be among them.
First published in the Mail on Sunday - January 2023
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