This was not an issue with DialAFlight, but on our trip to Japan, we booked a beach hotel for the last four days of the trip. We planned to relax in the hotel swimming pool and on the beach. However, when we arrived, we were told that the pool and beaches were closed despite 36 degrees. The Japanese swimming season finishes on the 27th of August for the season no matter the weather, and pools and public beaches close. (We did break the rules and snuck a swim in the sea! But obviously couldn't use the hotel pool).
Thanks for the help when UK air traffic control went down, much appreciated
We are happy with the personal interactions and using the same person who knows us and what our needs are.
Always a great service
Very good advice from Martha, all flights and check-ins worked out really well. Would definitely use you again.
All worked like a dream. A crazy one but a dream
Especially impressed by quick email reply from Isaac when we had problems checking in for an internal flight in Japan
Brandy was very good - she planned things really well and the communication was clear with no fuss all connections. The only issue we had was that in Tokyo the hotel was a £150 taxi ride as when we arrived the buses were not running and with the train you had to change so with kids and suitcases that would have been hard. It would have helped to know that before arrival so we could book transport.
Vinnie was first class with his recommendations
Excellent service and support for the whole booking
Amazing all the way
Brody was superb. That man deserves a raise!
An excellent trip organised by an excellent team at DialAFlight!
All worked well.
I was delighted with all of our contacts with DialAFlight and as usual everything worked out beautifully. Thank you Nadia. We’ll be booking again soon.
Everything organised by Michelle was excellent as usual. She always goes the extra mile
Trip planned out very well. Our only issue was the hotel - location amazing but poor facilities -a lounge area only opened 3pm-6pm and the barl in the lounge area never opened
Troy was a fantastic help to us arranging our flights to/from Japan to connect with our cruise. Everything worked out perfectly and the fact that Troy managed to get us a great price, with First Class on the way back, was the icing on the cake!
Always review if things could be done better, however keep up the good work ...
Would recommend as the communication from everyone at your end was great, particularly Keely Papworth. Would always come back.
First class service from Ivor Savage
Couldn't rate Darryll any higher. We have been booking trips with him since 2011 and never had an issue.
Amy is a star
BA Club strained and threadbare service!
Excellent service, everything went smoothly, thankyou Trevor
Kieran did a great job
Lee was brilliant - so on the ball and helpful
My 2nd trip using DialAFlight - excellent service from Dominic
Monika was brilliant as usual. We'll definitely be using DialAFlight again
Theo is a real star
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Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
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Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
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Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
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Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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