I like DialAFlight but for the third long haul trip in a row Qantas logistic and operations did not match their customer service. One late flight two missed connections, unable to check in online saying flight cancelled which was untrue and caused stress. You sorted this out - thank you!
Amy was her usual excellent self... until the next time. Thank you
Reece was attentive as ever and delivered a great service. Thank you, we had a great trip.
Absolutely brilliant service. Thank you once again Calvin for your excellent assistance and support before and during our trip.
As always great customer service from Luke and the team. Phones are answered promptly and you get to speak to a person without having to go through a whole raft of options pressing buttons. Our flight home was delayed by 10 hours - it was early afternoon where we were but about 3am in the UK when I called the out of hours number for advice. The phone was still answered after only a couple of rings and the person I spoke to was able to offer us practical help.
Finn was brilliant, always in contact when he said he would. Kept us updated all the way.
Did not receive checking emails for internal and return flights this time. I did like the ease of these reminders. However, when I had a small difficulty, it was resolved efficiently and quickly. Many thanks again.
Very well organised and stress free
Faultless, as usual, thank you
Thanks to Lucy we had a wonderful 'once in a lifetime' trip. Couldn’t have done it without DialAFlight
As a fairly novice traveller the criteria for booking our seats wasn't explained to me properly. When I went to choose my seats a lot of them had already been taken and on some flights it left us with a very limited choice.
Flights were perfect in that the timing was good and Premium Economy on BA was better than expected.
Great set up, no problems, will be recommending you to all the people I know. Thank you once again
Todd was extremely helpful and promptly responded to any questions
Milo was really amazing. He kept me up to date with all my flight plans.
The flights were great, just what we wanted. The only disappointment was the hotel at Singapore airport Yotelair
A bit tight between flights timewise between Dubai and Manchester on the way back. But otherwise all OK
We have booked numerous flights with you and never a problem of any kind. The icing on the cake is having a human being always there to help. Great service and highly recommend
Excellent service all round from the very first contact to dealing with our changes. Thanks very much DialAFlight
Personal service. Makes you feel that you are important and not just a number. Have used this company many times and never been disappointed.
Leo did a fantastic job on our behalf and helped with all our enquiries. Well done and many thanks.
Fabulous service from Lewis and team - recommend them to everyone wanting flights - thank you and look forward to my next booking
Everything worked perfectly and we had a fabulous holiday. Thank you Gavin
It was our first time using DialAFlight. It has made our travels far easier. Superb! I wish we had known of you years ago.
Very helpful staff especially Kieran
Highly recomended. Rob was so helpful and everything went without a hitch - have used DialAFlight twice now
Graham was incredibly helpful in organising our trip. He has always been available and put up with me changing details. I highly recommend him.
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