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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
The customer service I received from Harry and his team was superb which is why I keep returning to book my flights with DialAFlight every time I travel.
Robbie was excellent
Everything went smoothly
Thank you for a great trip. Lloyd worked very hard on our itinerary and the hotels recommended all exceeded expectation. Transfers were efficient and prompt with excellent service and our whole trip was an amazing and magical experience
A great service. I’ll certainly use DialAFlight again
Warren is amazing. I love having someone I can speak to and it feels personal to me not just a customer and so friendly.
Gemma was excellent and very professional
Awesome team very trustworthy and efficient. Brodie was a star
The hotels your staff recommended at both locations were perfect
We are very grateful that you were able to arrange a child's meal for our return flights when we were struggling to do so. But more than that your concern for our welfare when the earthquake occurred in Bali was very much appreciated
Leah was very efficient. Good response to all our requests. This is the second time recently we have used the company. I especially like the app and all the details on it. Used the currency exchange calculator lots.
My daughters flight was changed by the airline at the last minute which meant she had a 2 day layover in Jakarta! Spencer and team contacted me within minutes of the airline making changes and arranged new flights. I was blown away by the customer service. I will use you for all future flights.
It was my first time using DialAFlight. I totally recommend and will be using in the future
I was extremely impressed with Thai Airways definitely on par with Virgin and BA. Would definitely use DialAFlight again. Excellent
Daryll and his colleague were very helpful and professional. This is the 4th time I have used DialAFlight and everything was meticulously explained.
Superb sevice, takes the stress away from flying, a big thank you.
Jonathan is brilliant. You are very lucky to have him working for you.
Francis was very acommodating and dealt with my queries and questions well.
Really happy with the service. Archie was so helpful.
Carter picked excellent hotels and airline. Everything was seamless. Villas in Bali amazing so would highly recommend them. Thankyou for arranging such a brilliant holiday
Everything was exactly as I expected. A lovely holiday with no hassles st all.
As always your service was excellent and we continue to use and recommend you to others. We had the most wonderful holiday
Thank you Dennis, it was a lovely honeymoon.
Everything was as promised, including seat reservations
Another absolutely amazing trip . Thank you so much Martin
First class service, would highly recommend!
Keep up telephone communication. It is so much more personal than email
Always good performance
Big thanks to William, Neil and team for another great holiday. All our flights, hotels and transfers worked well and hopefully we will be back for another holiday soon!
Would definitely use again - made the holiday stress free. We had an amazing honeymoon.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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