What 300 customers think of DialAFlight customer service

Thank you for all your help with my silly questions Zoe

Great trip to Bali. Our flight booking was organised well, good seats and everything was as expected and explained. Our third time using DialAFlight. We will be using you to book our next flight to Perth in 2019.

Excellent service. Always on the ball when contacting with any queries. Well done, will book with you again.

Robert Maclean always does his best to find me great flights. Nothing is too much trouble

Everything ran well throughout our whole trip. There was a hiccup with one hotel but our concerns have been highlighted with the hotel regarding their cleanliness and overall appearance.

Thanks

Leo was super helpful.

As ever, you came up with the goods but Qatar messed up

I receive a service that feels personal and goes above and beyond what would be required. I am always answered promptly and properly and would not use any other agents for my travel. I always recommend DialAFlight to friends and colleagues and particularly Conrad who had made bookings for me many times over the years.

Very good company to do business with and we highly recommend you

Fantastic service from Hayley from start to finish

Elliot’s choice of hotels was just fantastic, great locations and the hotels themselves were perfect.

Belinda and Lee were great! Huge thanks to them both.

This is my second time using Jed and I really appreciated his help on my trip to Bali. He helped us out in a last minute crisis. I would definitely recommend. Great prices and great agents.

Thanks for another well planned holiday

Everything wonderful. Thank you

Gavin, as usual, was excellent! He is so helpful, knowledgeable and patient with all our requests. He is a fantastic asset to your team.

Darryll was very thorough and professional and delivered excellent service. His attention to detail was fantastic and I would thoroughly recommend him and your company to my friends and family.

Thanks all worked out perfectly - all info and tickets exactly as promised and delivered well in time.

I will use DialAFlight again

Excellent service from Bradley who went above and beyond to help us change our plans “on the fly”.

Very smooth and easy booking our holiday with DialAFlight. All staff were very helpful and answered any concerns quickly and efficiently keeping us informed well in advance of any changes.

Frank did very well again. Everything went very smoothly. Well organised.

Thank you so much for always being there to help and assist me on my amazing trip of a lifetime to Bali

Callum was fantastic - really helpful and at the end of phone whenever I needed him. M Made everything really easy

As always very good service

Will definitely be booking with you again.

Great service, all went as planned, will definitely use again. Thank you.

Love your company. Always fast, efficient, reliable and friendly... top marks DialAFlight!

Thanks to Conrad for organising another great trip.

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

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