I was in South Africa and had to curtail my trip due to COVID and spoke to the 24 hour help desk. Particular thanks are due to Pauline who amended my travel plans promptly and to Leah my travel manager.
Gavin has been excellent! Plus Callum and Ted.
Good support in difficult times
A usual an excellent service and it's great to have a helpful agent at the end of the phone when flight changes are needed.
I want to thank Bruno for going the extra mile to get me back to the UK before the lockdown in South Africa. He answered all my questions and concerns. I have been using DAF for many years
Thank you so much Stafford for an amazing itinerary, hotels and locations. All jaw dropping good. Also thank you for coming up trumps when BA cancelled our return flight. Unlike some people travelling with other travel companies who were left stranded, you seamlessly re-arranged everything and kept us notified - a fantastic service in trying times!
Jerry was very helpful when we needed to come home early due to Coronavirus. When we need flights we can always rely on him.
The young man who sorted my flight was very helpful. He did a great job and luckily I got back safe during this very difficult time.
DialAFlight are just the best. And Ryan pulls out all the stops for us. Very many thanks
With a very difficult situation all members and especially Niall were brilliant. Flights changed and constantly keeping us informed
Thanks for the professional and helpful service rendered while out in South Africa at the height of Covid 19, bringing me back safely to my family and friends
Jacob was wonderful as were the other members of staff I spoke to in trying to get early flights out of South Africa. They have forged our loyalty for future bookings.
So impressed with friendly and efficient service especially during this virus outbreak. App easy to use. Will be my go to booking agent from now on
Went above and beyond when our flight was cancelled
You were accessible, helpful and efficient.
Fantastic service especially when flights had to be changed at the last minute. Thank you Chris and Sally
Roger was very helpful when I needed to bring my return flight forward from Cape Town.
Devina and her colleagues were very professional. I appreciated Devina leaving me a voicemail a week before my flight wishing me a good trip. I will recommend your company to family and friends. I hope you and yours stay corona-free!
Shane was able to help me in changing my flight home. Very efficient
Under present situation I would like to express my gratitude to Rosie on your help line and Isaac on your day team. They have been exceptional. I tried to get help from insurance, British embassy, local agents to get info about when and how to get home from Cape Town. No-one would answer the phone or sent a message saying they would get back in 48 hours. Our flights were booked for the 25th March and Rosie changed our flights for no extra cost. She was helpful, unflappable, calming and friendly and answered the phone immediately.
All fine despite last minute re-arrangement.
Nicole always provides excellent friendly service and finds me the best deal
It was amazing how quick I could rebook my flight, didn’t think it was going to be so easy. Thanks Team
Always a fantastic service, right through from booking to checking everything OK before the flight to checking on return. Very highly recommended.
Tony was spot on
Everything works according to plan when I book through Harry!
Staff were very helpful and dealt with my case as a matter of urgency when needed
Larry did an amazing job tailoring our trip. We wish him and all his colleagues the best of luck in these difficult times. When things get back to some normality we will use DialAFlight and Larry again
Very satisfied customer.
Always you find the right trip at the best price!
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