Is it any wonder Air New Zealand are scrapping their Auckland to London via LA flights next October! It is a nightmare getting through US Immigration just to get back on the same plane for the second part of the flight.
A shame the flights got moved, and my suitcase did not make it back with me, but that was not down to you
Great service as usual
Fantastic flights and great seats.
I would suggest avoiding transit through the USA unless there is a significant benefit to doing so that annuls the aggravation and indignity or clearing in the US before getting back on the 'plane.
Excellent ongoing communication with booking process
Great service
It was very reassuring to be able to contact the same person who arranged the trip and who was able to sort out a problem immediately
Excellent service from John - would definitely recommend you
Back safe from our RTW trip and just wanted to thank you for putting it together so well and your efforts in resolving the minor hiccups.
Virgin return flight was delayed which meant a potentially missed connection. We were re routed at last minute and all OK - but did not get any warning of the problem from either Virgin or Singapore Airlines
Philip did his usual great job.
Just planning next year’s visit. Will be in touch!
A great trip. Everything was well organised and went smoothly and to plan. Thank you for making the trip memorable.
Fantastic, efficient, professional and caring service as always! Many thanks to Rob, but also to Ray and all the team. Nothing is too much trouble for them. Thank you to you all. Miles of smiles.
Sadie planned my flights to and from Queenstown. I was able to have a small amount of time in between flights to stretch out, enjoy food and drink and indulge myself shopping. Really great service again!
Made the decision to send my sons to Queenstown NZ so much easier knowing everything was sorted with the flights. No hassles and questions answered without issue. Awesome service.
As always, everything very smooth and efficient with right level of support as and when needed. Thank you Jarvis!
As usual Dennis was as helpful as possible
Sophie was first class in all respects
An amazing trip thanks.
I have used DialAFlight for all my longhaul travel for more than a decade. My trips usually include groups with varied travel and accommodation requirements. I have never been let down. In fact many of the highlights of the trips have been suggested by DialAFlight. Morgan, my travel manager, is the ultimate professional
Ashley was amazing with his knowledge and we were so at ease with our flights and pleased to be recommended to your company. Will use you all the time now.
Due to my wife breaking her ankle our holiday had to be reorganised completely. Karina, as usual, did an excellent job.
Took the panic away about travelling alone
Once again many thanks.
Everything worked out fine with the flights and the on board service from Qantas was excellent.
Lee always delivers
I recommend you to people all the time. Luke has looked after us for so many years getting us the best deals with super efficient care. He even phoned to find out if my family were OK after the recent earthquake in NZ
As usual our travel manager Nicole was as wonderful as ever. All we had to do was sit back and all our travel arrangements were done for us from booking our flights to where we were going to stay on our return stopover in Sydney
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 40 years and we believe no one does it better. Judge for yourself.
Not quite what you're looking for? We can easily customise an offer to suit your exact requirements
Need a little help deciding which hotel would be best for you? Feel free to call for a chat and let one of our experienced travel managers put together the perfect holiday.
They’ll also be able to advise on the latest flight offers and can organise taxi transfers, car hire or sightseeing if you wish.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients. We’ll maintain your preferred airline loyalty programmes and you’ll have 24/7 support wherever you are in the world.
