Flights and service to and from New Zealand were fine. The airport assistance helped me immensely.
Loved the app you provide!
Your planning and itinerary for our trip to New Zealand was brilliant and went without a hitch. We very much appreciate all your efforts and advice. A big thank you to Vinnie and all the team.
Ellis has been super efficient and helpful. When the first flight out of Aberdeen on our way to NZ was cancelled I was able to phone him and he booked us on the next flight which made the connecting flights.
I was going to contact Darryl to tell him how pleased I was with his service as I had a wonderful trip. I would use DialAFlight again and I already recommended my son who is in New Zealand right now and used your services. I found Darryl easy to talk to and he gave me all the time I needed to ask questions, especially in the run-up to the trip.
Felt confident that you could sort out any problems. Not your problem but the airport assistance at Dubai left a lot to be desired! They seemed to be very confused! Airport assistance we do recommend if you have a problem.
Co-ordinating my trips to share flights with my family was enormously helpful and saved a lot of potential errors I would have made. Taylor took a lot of time and effort to ensure that my trip was successful.
Brody was a great help throughout the process. Highly recommend his services
Jeff is fantastic and helped save me lots of money. I felt very supported that if I came across any problems whilst I was away I had contact details to ask for help. I have recommended Jeff and DialAFlight to many people.
When our flights were changed no-one told us that checked baggage from Queenstown had to be removed at Melbourne and rechecked in for the Melbourne to Perth flight. Just a little inconvenient. But otherwise all was brilliant.
We've been using DialAFlight for many years on all our long haul flights. We find the service both personal and friendly and the advice and recommendations we've received over the years have always worked out well.
Very happy with everything - Stafford did a brilliant job for me and the App was very helpful and reassuring
Perfectly organised which took the stress out of everything
Very good service from your good selves.
Great, very happy with my trip - all went as planned.
Just to let you know that all passengers have to get off the plane in Singapore whilst they refuel and clean and you have to go through security
Kieran was great as always, very helpful and the trip was a success
Kieran (and his colleagues in his absence) are always so helpful and proactive - I would never risk a long trip without his help. Thank you for making several holidays which could have been disastrous into simple solutions and pleasures. And always a friendly and personal service. I recommend you widely!
In this current situation you delivered as promised and got us home
Another brilliantly organised trip by Luke. For 20 years our big holidays have started with him and his colleagues at DialAFlight. Friends and family have benefited from Luke’s care too - it’s so good to have a ‘phone friend’ we can rely on.
Keely was brilliant
Francis was fantastic, nothing was too much trouble. He was very prompt in replying to any queries.
DialAFlight are our go to company for any flights and they have always provided an excellent service.
Is it any wonder Air New Zealand are scrapping their Auckland to London via LA flights next October! It is a nightmare getting through US Immigration just to get back on the same plane for the second part of the flight.
A shame the flights got moved, and my suitcase did not make it back with me, but that was not down to you
Great service as usual
Fantastic flights and great seats.
I would suggest avoiding transit through the USA unless there is a significant benefit to doing so that annuls the aggravation and indignity or clearing in the US before getting back on the 'plane.
Excellent ongoing communication with booking process
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