It is bad that Vueling cancelled our flight out with three hours notice for a reason they had known for 24 hours. But that was not your fault.
We always use DialAFlight and recommend our friends to do the same
Would highly recommend to my friends and family. Jasper was very helpful throughout booking and in the run up to my holiday. Will use again.
A very good service and team so helpful and friendly. However Vueling they left all the passengers luggage in Florence third flight that day and ruined all the passengers holiday, mine and my friend's included..
Many thanks - we had a great time.
Vueling flights delayed both ways.
Have been using DialAFlight for over 15 years. I always receive an excellent service, very attentive and personalised. I often get a phone call before a flight to make sure everything is OK. Will be a customer for a long time to come!
Excellent service from Amy as ever
We were impressed with the excellent organisation and information provided by your company.
Florence Airport is HELL! And our suitcases were left off the return Vueling flight. Our stay at the Pitti Palace Hotel was excellent.
Chris was exceptional and provided brilliant service throughout
Car hire was not good - very slow and inefficient. But nothing to do with DialAFlight
Lovely people. Did what they said they would do. Can't ask for more.
I really appreciated the support I got when I recently missed my flight. They were excellent booking new flights and providing support and advice.
I have recommended your services to friends and one of them just recently used you for her holiday to Thailand....she too was very happy! I will certainly continue to call for help and advice as very much appreciated.
Very happy with the service. It was first rate.
A fantastic holiday. Only small concerns about the first hotel in Florence but not sufficient to spoil the holiday!
Ash organised the break well - excellent service
Ian is always very helpful and customer focused.
Very reassuring to have such helpful and professional people always on hand for any queries, much appreciated!
Debbie/ Kylie handled everything expertly, many thanks.
Tristan is the primary reason that we book through your company. He is always able to answer my questions as he has the knowledge and experience first hand of the places that he recommends to us. He contacts us before and after our trips to check if we need anything else for our trip.
Can't fault your service in any way. Great job.
Andy was a real star when we had problems! We would never have known that our flight was cancelled till we reached the airport, but Andy rang the night before AND rearranged the carhire! We met so many others on the flight that had NO notice and NO help because they had booked online. DialAFlight always comes through and gives us peace of mind!
Thanks Amy! You're a star! Here's to the next trip.
Excellent service once more
As always, your arrangements were really good. You found the best prices. I appreciate your consideration and will use DialAFlight services again.