Next time don't sit me directly behind the screaming babies!
Everything went as planned
Fantastic service. Very professional
I think you have covered all the bases, great holiday, great customer service
We had seven flights to on our itinerary to Vietnam and Cambodia and DialAFflight did this really well. All the hotels were booked through DialAFlight and were very nice (a special mention for The Iroha Garden hotel in Phnom Penh - absolutely incredible). The holiday was a great success and this was due, in no small degree, to the attention to detail from all your staff. Thanks very much
Always helpful and professional service
All went very smoothly and have recommended friends and family to use this company
Had the most fantastic time - all of the hotels were superb and food was of the highest standard. Flights were excellent, but we would avoid the ‘stop offs’ next time. We told everyone about your company and how professionally we were dealt with.
Particular thanks to Thomas
Everything went very well. Our booking for La Belle Vie Hotel in Hanoi was changed on arrival to the new Hotel Jardin, an excellent 5-star hotel in the same street. I can certainly recommend it.
It has been fab trip, made so much better by the very competitive quote for the whole package. Travel manager was there every time to answer any questions and provided us with quotes for a possible change in the itinerary
Istanbul's new airport is a nightmare - long walk to get to departure gates, many people missing flights. They need a transport system like they have in Paris CDG. I will never fly via Istanbul again. Not your fault but you need to be aware
Great service - flight seats were where I asked
Amazing holiday - everything was perfect. Lily put this holiday together for us ( our 5th holiday booked with her) and will certainly be contacting her in the future
Thanks to Sam and Neil for arranging and keeping in touch
I like the personal service offered.
Joel was very helpful and all the flights were as planned and baby seats were all booked making the flights very easy.
Very helpful at all times.
Chris arranged everything superbly and I really appreciate the speed and simplicity of telephone communication with your office. No messing with pre-recorded answering systems.
Christian in the Manchester office provided excellent service and booked great flights- as always.
Your staff are superb. Every time they speak to you they know everything about your travel plans and you feel like their only customer
I came back to DialAFlight after a few years of using price comparison sites. Jackson was most attentive and reliable, and found us a deal that was way better than anything I’d seen elsewhere!
When our Cathay Pacific flight was cancelled I spoke to Lee who could not have been more helpful. He advised there were seats to Hong Kong out of Heathrow at 8pm that night and that we should insist on getting seats reserved on there. Cathay Pacific initially advised the flight was full but when I confirmed that DialAFlight advised otherwise they changed their minds. I have been recommending DialAFlight to friends for years.
Always been more than happy with excellent service
Incredibly helpful staff. Phone answered quickly. Quick responses to emails. Very clear correspondence and instructions with regards to flights. Will recommend and use in future.
Thank you for all your help. I am new to DialAFlight and would definitely book again. Great experience.