When you check in for the joint BA/QR flight from KUL to LHR, you can't check in online on the BA app. We got to KUL with 3 hours to go and joined a massive queue, but a Qatar staff member plucked us from obscurity and took us to a machine where we checked in and got boarding passes - and then we got to go to a smaller queue to bag drop. All flights were on time.

Stephen Palmer Visited Kuala Lumpur | Posted on 12 Dec

Whilst your service is good, can't say the same for some of the BA staff on flight out.

Mona James Saadi Visited Kuala Lumpur | Posted on 25 Nov | Stayed at Valenza Hotel & Cafe

Callum, as always, did a wonderful job

Sandra Costard Visited Kuala Lumpur | Posted on 19 Nov | Stayed at Travel Hub Highstreet

Will use you again.

Stephen Hunter Visited Kuala Lumpur | Posted on 12 Nov | Stayed at The Fullerton Hotel Singapore

Three weeks in Malaysia which involved a few transfers. Everything worked out perfectly, the flights, transfers, hotels and information from DialAFlight. Excellent service (as usual).

Stephen Keast Visited Kuala Lumpur | Posted on 11 Nov | Stayed at The Westin Langkawi Resort & Spa

Due to family crisis and issues, I had to amend my flight dates. Both Karl and Joe were extremely helpful and made it all possible. Excellent service.

Sonya Clarke Visited Kuala Lumpur | Posted on 10 Nov

All good. Well organised trip. Thanks a lot!

James Slade Visited Kuala Lumpur | Posted on 09 Nov

Louie Cranshaw was brilliant. Very patient and understanding. Will certainly use DialAFlight again

Sylvia Walwyn Visited Kuala Lumpur | Posted on 20 Oct

Given our remit for a three month trip to Malaysia, Raphael worked hard to get a good flight date and the best value. He let us know very quickly when the airline changed our homeward flight - only five minutes later but it was good to see he was ‘on the ball’

Susan Ainley Visited Kuala Lumpur | Posted on 06 Oct

Tom was brilliant, very patient and kind. We will use you again

Jacqueline Montanaro Visited Kuala Lumpur | Posted on 29 Sep | Stayed at Tanjong Jara Resort

Top job Joe, will be in touch soon for our annual three months down under

Adrian Johnson Visited Kuala Lumpur | Posted on 22 Sep

Your travel manager, Ross Perks, is the best! Nothing too much trouble. Lovely to talk to and very helpful. Been with DialAFlight for years and thoroughly recommend them

Adele Stevenson Visited Kuala Lumpur | Posted on 17 Sep | Stayed at Le Méridien Kuala Lumpur

Good service throughout

Yasmin Mallu Visited Kuala Lumpur | Posted on 05 Sep | Stayed at Oasia Suites Kuala Lumpur

Dominic has helped us with our holiday flights and hotels for the past few years. If he is not in the office one of his colleagues has always managed to sort us out. We are delighted with the services you offer and always recommend you to friends.

Davinia Dorrian Visited Kuala Lumpur | Posted on 31 Aug | Stayed at Hotel Seeds @ Wangsa Maju

Absolutely spot on. Even to the point you called us when we were on the way to the airport to let us know about a flight delay.

Mark Anthony Visited Kuala Lumpur | Posted on 14 Aug | Stayed at The Majestic Hotel Kuala Lumpur

As always excellent service

Susan Arnold Visited Kuala Lumpur | Posted on 02 Aug

I have booked many flights with Des at DialAFlight as it takes the stress out of the booking process.

Carol Tan Visited Kuala Lumpur | Posted on 20 Jul

So happy with the booking process and our holiday. Will definitely be back! Freddie was great.

Emma Stoddart Visited Kuala Lumpur | Posted on 12 Jul | Stayed at Pangkor Laut Resort

Kelly is an absolute gem. Treasure her.

Dewi Jones Visited Kuala Lumpur | Posted on 10 Jul | Stayed at Royale Chulan Kuala Lumpur

Oli was really professional and supportive - really pleased with the package we received!

Charlie Gladstone Visited Kuala Lumpur | Posted on 03 May | Stayed at Eastern & Oriental Penang

More transparent information needed for baggage allowance when multiple flights are included with different carriers

Mark Whelan Visited Kuala Lumpur | Posted on 18 Apr | Stayed at Casa Del Mar

Excellent service from start to finish and all in between. Thank you

Nicholas Saunders Visited Kuala Lumpur | Posted on 14 Apr

Wouldn't book with anyone else, been booking with you for years, and will always return,

Brenda Netto Visited Kuala Lumpur | Posted on 13 Apr

Thanks to Travis for recommending the hotel in KL. Ideal location and we got OAP passes and rode at the front of the Roller coaster in the theme park! Our window had a fab view of the 2nd tallest building in the world and there is a massive swimming pool!

Susan Ireland Visited Kuala Lumpur | Posted on 26 Mar | Stayed at Berjaya Times Square Hotel, Kuala Lumpur

Excellent service from Oli. Thank you

Teresa Durant Visited Kuala Lumpur | Posted on 15 Mar

Information and entry requirements for one country visited would have been appreciated but otherwise all worked out extremely well.

Susan Ringrose Visited Kuala Lumpur | Posted on 14 Mar

Glen was very professional and gave great advice to us.

Gordon Jones Visited Kuala Lumpur | Posted on 22 Feb

Five stars

Trevors Swainson Visited Kuala Lumpur | Posted on 16 Feb | Stayed at The Majestic Hotel Kuala Lumpur

Warren organised everything efficiently. We had a brilliant holiday.

Debbie Hogan Visited Kuala Lumpur | Posted on 13 Feb | Stayed at Pelangi Beach Resort & Spa

Rupert Chadderton and his team helped us plan our magical holiday to Malaysia. They took the stress out of planning our holiday and helped us with any issues or concerns we had in the planning. They were fantastic.

Jean Michalski Visited Kuala Lumpur | Posted on 11 Feb | Stayed at Pangkor Laut Resort