Malaysia Airlines business class on A330 is not up to standard.
First rate service, thank you.
Once again DialAFlight have been brilliant, specifically Peter Smith finding me the best flights, times and price for a complex, multi country trip. Always quick to respond to my question and very supportive with regard to visa requirements.
You were efficient and listened to what I needed. Very reliable and I felt safe knowing my trip would go well
It was good to know that if any problems arose during my trip I would have been able to phone the out of hours number for help or advice
Keep up the excellent personal contact
Really great holiday and Jonathan has been very helpful throughout
Colin always comes up trumps with his recommendations.
Michelle Dooler was an absolute star from start to finish! Each detail of our trip was perfect and Michelle’s prompt communication, attention to detail including catering for my husband’s disability needs, wealth of knowledge and kindness made this trip possible for our 20th wedding anniversary
Thank you very much for all your help Stan, 10 out of 10, superb.
The only problem was a 2 1/2 delay on the return flight, due to a delayed flight from Japan. A lot of hanging about! Many thanks for your excellent service Richard.
I have dealt with your firm for many, many years. I can pick up the phone, pass Keely Papworth the information and she does all the hard work sorting my travel plans (normally last minute as my life is hectic). Tis takes the sting out of planning for me. Through the years I have built a rapport, and have 100% trust and confidence as I’ve NEVER been let down. This is “customer service” done right.
Callum in particular excelled; thanks for everything.
Hotels in Singapore and Kuala Lumpur were great and in very good locations and all flights were on time. Everything worked out perfectly
Our holiday was excellent - thank you for your assistance throughout.
Fantastic recommendations on hotels and structure of flights. Really happy with our holiday and we will use you again.
As always the trip was exciting but very challenging in places. The guide was excellent, patient, supportive and very knowledgeable.
Bruce has arranged my flights and many of my customers coming to Asia over many years. Always very good communication, alternative suggestions. Solely because of Bruce and his excellent attitude and help I have not searched for cheaper flights which I know are available.
Lucas always does an amazing job - thanks again
An accomplished travel company which puts the client's interest at the forefront of everything it does. Thank you Calvin. I will certainly do business with you again.
Molly Smith who arranged my tickets was thorough and helpful throughout the process.
We were really pleased with Calvin's service and also with the help received when it seemed there was a problem with getting our flight from Chiang Mai.
There is a medical insurance required by the Qatari government for all foreign tourists which we were unaware of and caused a delay: 5o Riyals per passenger. They did not accept our Amex Insurance cover. Another money making scheme!
Excellent advice and all hotels and flights fabulous. We always use DialAFlight and highly recommend to friends.
Sean Furnival goes above and beyond at all times. Since dealing with him a few years ago we just go back to him each time for booking our trips. He is so helpful, friendly and knowledgeable and nothing is ever too much trouble.
Seymour was fantastic and we look forward to booking again with him and DialAFlight.
Whilst in Australia I needed to contact DialAFlight on two occasions for help and on both occasions Jonathan or Chris dealt promptly and efficiently with the issues. Issues of my making I might add not theirs.. I wouldn’t hesitate to recommend them to anyone planning an extensive and complicated holiday.
Connie has been so helpful. I’ve had additions, cancellations due to deaths, date changes etc and she’s handled it all so efficiently and swiftly. I’ve already recommended DialAFlight to friends and will not hesitate to recommend over and over again. Thank you for all your help. You’ve made everything so easy
Disappointed that only one leg of journey was with Qatar (not your fault!) Malaysian not my favourite airline but BA back to Heathrow very comfortable. I would always recommend DialAFlight and James is always helpful and friendly.
Been with DialAFlight for years and although all the agents I have dealt with have been great, my praises go to Kirsty Farmer. She is not only good at her job, she is friendly, helpful and a really good egg!
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