Jeff is fantastic and helped save me lots of money. I felt very supported that if I came across any problems whilst I was away I had contact details to ask for help. I have recommended Jeff and DialAFlight to many people.
When our flights were changed no-one told us that checked baggage from Queenstown had to be removed at Melbourne and rechecked in for the Melbourne to Perth flight. Just a little inconvenient. But otherwise all was brilliant.
We've been using DialAFlight for many years on all our long haul flights. We find the service both personal and friendly and the advice and recommendations we've received over the years have always worked out well.
Very happy with everything - Stafford did a brilliant job for me and the App was very helpful and reassuring
Perfectly organised which took the stress out of everything
Very good service from your good selves.
Great, very happy with my trip - all went as planned.
Just to let you know that all passengers have to get off the plane in Singapore whilst they refuel and clean and you have to go through security
Kieran was great as always, very helpful and the trip was a success
Kieran (and his colleagues in his absence) are always so helpful and proactive - I would never risk a long trip without his help. Thank you for making several holidays which could have been disastrous into simple solutions and pleasures. And always a friendly and personal service. I recommend you widely!
In this current situation you delivered as promised and got us home
Another brilliantly organised trip by Luke. For 20 years our big holidays have started with him and his colleagues at DialAFlight. Friends and family have benefited from Luke’s care too - it’s so good to have a ‘phone friend’ we can rely on.
Keely was brilliant
Francis was fantastic, nothing was too much trouble. He was very prompt in replying to any queries.
DialAFlight are our go to company for any flights and they have always provided an excellent service.
Is it any wonder Air New Zealand are scrapping their Auckland to London via LA flights next October! It is a nightmare getting through US Immigration just to get back on the same plane for the second part of the flight.
A shame the flights got moved, and my suitcase did not make it back with me, but that was not down to you
Great service as usual
Fantastic flights and great seats.
I would suggest avoiding transit through the USA unless there is a significant benefit to doing so that annuls the aggravation and indignity or clearing in the US before getting back on the 'plane.
Excellent ongoing communication with booking process
It was very reassuring to be able to contact the same person who arranged the trip and who was able to sort out a problem immediately
Excellent service from John - would definitely recommend you
Back safe from our RTW trip and just wanted to thank you for putting it together so well and your efforts in resolving the minor hiccups.
Virgin return flight was delayed which meant a potentially missed connection. We were re routed at last minute and all OK - but did not get any warning of the problem from either Virgin or Singapore Airlines
Philip did his usual great job.
Just planning next year’s visit. Will be in touch!
A great trip. Everything was well organised and went smoothly and to plan. Thank you for making the trip memorable.
Fantastic, efficient, professional and caring service as always! Many thanks to Rob, but also to Ray and all the team. Nothing is too much trouble for them. Thank you to you all. Miles of smiles.
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