Your calls always answered within 5 rings.
We had an issue with our room not being available as promised by the hotel and were already en route to the airport when they emailed us. Ryan took care of everything! When we got to the hotel we were upgraded to a suite with a complimentary mini bar, and they also gave us complimentary food & beverage vouchers to the value of £250! Whilst staying at the hotel the service we received from all the staff was fantastic - they took care of our every request and made sure the rest of our stay was perfect. All thanks to Ryan
Special thanks to Larry who did a great job. Everything worked out.
This was our first experience with DialAFlight and it has been very pleasant. Jude Gordon has been extremely helpful with all aspects of our travel and we are very grateful for his support.
Would have been good to have been advised by you that our trip to Oman took place during Ramadan!
All very good, thanks again
The only thing is that to upgrade a room was expensive. We did it because we should have requested two adjoining rooms.
As always a really professional and friendly service from Arthur and the team - would highly recommend
We always get the best service and the best advice. Ryan is always in touch with us even when we are away. Excellent service also by his team.
Leo arranged everything as requested. The pre-holiday call from him to double check everything was in order was appreciated
Gulf Air Business good, but not great.
A more powerful 4x4 car would have been helpful at times. Half board options in some of the hotels (Chedi / Alila Hinu Bay) would have also been preferable.
As usual a very professional and easy process. Tip top service. Thank you Josh and your team.
Always exceptional service!
A very good trip well organised and provided by DAF
All very proactive and helpful
In addition to Premier Inn at Dubai airport which you booked us in to ( and was just fine) I noticed a Holiday Inn Express next door. Worth considering in the future especially if it also has a shuttle to T1 and T3.
Riley was very helpful - a great trip!
Don’t recommend Fairmont Hotel in Dubai for holiday - maybe better for business stay
Great comms and personal support
Excellent service.
Michelle Dooler excellent as always
Excellent service right from the very first enquiry. Ryan was exceptional in his communication. Will definitely use again
Positive experience and excellent communication
Great holiday! Dominic was great - planned the trip and flights perfectly
Our luggage arrived with 24 hrs delay at Muscat but this was obviously not your fault
This is no reflection on DialAFlight but for our trip back from Oman (Oman Air to Frankfurt and Lufthansa to Glasgow) online check-in just didn't work. This was most likely due to Oman Air not recognising the Lufthansa booking reference. Consequently seat choice was not possible. The Oman Air inflight catering in economy is distinctly underwhelming.
Shelley was very helpful
Fantastic service as always, thank you very much
Kempinski hotel in Muscat a big let down.
Connie provided an excellent all round service - very responsive to questions always and clear messaging on options
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements
Choose from another 29 luxury hotels
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements