Your calls always answered within 5 rings.
Thanks to Ashley Homewood for booking our flights. Much easier than dealing with Avianca direct.
We had a brilliant time in Columbia and would thoroughly recommend the country. The only hiccups were the many changes of flight times and the lack of arrangements for late checkouts when we had evening flights which we had to arrange for ourselves. Fortunately our guides were lovely and worked with us to help out.
Excellent customer service given by Elizabeth Lidbury
Although American Airlines cancelled my return flight 8 hours before departure this was not your fault
Always amazing customer service, knowledge and sense of humour!
Thanks a lot Darryl for your help. Very professional
The presence, and prompt responsiveness of my travel manager was reassuring. Even where the meaning or implications of a communication were unclear, he was patient in explaining. Always professional and personable. Thank you for helping make my adventure one of the most memorable experiences of my life.
Connie was top notch once again! First choice.
Keep going team - you do a perfect job
I did not know that there was a direct flight option with Avianca
Thank you for your help all the way. Excellent service and customer care
We appreciated the out of hours number and service provided. Often this is an ‘after thought’ but when needed, this was very effective - thank you
Got me a great deal and it was reassuring to know you were readily available with assistance and advice. You lived up to your promise to reply quickly. First class service.
Friendly, helpful staff. Kept up to date with travel changes. Could not fault the service we received. Very happy with booking our travel arrangements with DialAFlight and it’s reassuring knowing there is someone to contact should there be any problems. Would definitely use again.
Thanks Darryll for your help.
Really happy with the service. Fergus was very helpful throughout!
Luke was incredible. So helpful
Lucas has delivered for us every year since 2015. Amazing guy.
As usual, excellent service from Darryl and the team.
Everything as expected.
DialAFlight were great. American Airlines were abysmal.
Fraser was amazing. Found me cheaper flights than I had found online, talked me through all the different options, called me to make sure I was happy with everything. Could not have been happier.
Responsive and helpful throughout.
Can’t thank Reggie enough. Very professional and helpful. Will definitely be booking again with him.
Had good help when flight heavily delayed. Now need to ensure Avianca pays compensation
Can't beat perfection!
Excellent service from Sam - absolute professional
Excellent service for a last minute flight from Cooper
Love your personal service
Many thanks for the service you offer. We wouldn't travel with anyone else.