Your calls always answered within 5 rings.
Our cancelled flight was well handled. We await response from AA for the downgrade refund Don't advise transit through Miami. Hellish queues and delays
Thanks to Ashley Homewood for booking our flights. Much easier than dealing with Avianca direct.
We had a brilliant time in Columbia and would thoroughly recommend the country. The only hiccups were the many changes of flight times and the lack of arrangements for late checkouts when we had evening flights which we had to arrange for ourselves. Fortunately our guides were lovely and worked with us to help out.
Unfortunately British Airways once again were woeful at Heathrow
Excellent customer service given by Elizabeth Lidbury
Although American Airlines cancelled my return flight 8 hours before departure this was not your fault
Always amazing customer service, knowledge and sense of humour!
Thanks a lot Darryl for your help. Very professional
As always Gavin Dattani was excellent. He is a real credit to DialAFlight and a very professional and knowledgeable member of the team. My mum always books her flights with Gavin and he is patient, understanding, clear, detailed and thorough. He looks after her and takes time to find the best deal for her. I would not hesitate to recommend Gavin, he is a true travel professional
The presence, and prompt responsiveness of my travel manager was reassuring. Even where the meaning or implications of a communication were unclear, he was patient in explaining. Always professional and personable. Thank you for helping make my adventure one of the most memorable experiences of my life.
Alan and Gareth helped book our flights and supported us with cancelled flights and changes, making it very easy and stress free. Friendly and responsive service.
Connie was top notch once again! First choice.
Keep going team - you do a perfect job
I did not know that there was a direct flight option with Avianca
Efficient service. Expectations met our requirements. Thank you again to Andrew Akoo
Marshall was a dream to deal with
Excellent service throughout the whole trip from Darryll.
Unfortunately our return flight from Miami was delayed and the original flight from Heathrow to Edinburgh was cancelled (we'd have missed it anyway!) so our return was more arduous than we'd hoped but certainly none of that was down to you. We had a fabulous time, many thanks.
Everything ran like clockwork and the layovers were just right. Many thanks and will definitely book any future long haul flights through yourselves
Thank you for your help all the way. Excellent service and customer care
Would have liked some info on entry to Colombia
Worked like a dream. Thank you.
We appreciated the out of hours number and service provided. Often this is an ‘after thought’ but when needed, this was very effective - thank you
Another perfect trip
Gavin was great, very attentive and went the extra mile in finding me the perfect flight. A valuable team member.
Very helpful at all times.
Excellent customer service .
Got me a great deal and it was reassuring to know you were readily available with assistance and advice. You lived up to your promise to reply quickly. First class service.
Excellent service yet again from DialAFlight team. Very attentive and friendly service. It is always good to actually speak to someone rather than search online for the best deals.
Friendly, helpful staff. Kept up to date with travel changes. Could not fault the service we received. Very happy with booking our travel arrangements with DialAFlight and it’s reassuring knowing there is someone to contact should there be any problems. Would definitely use again.