James Caste has been excellent dealing with flight changes and everything DialAFlight promises.
Great service provided by Dennis as always! Helpful at all times and quick responses. Our trip to Colombia went smoothly with no delays or issues, provided with flight updates and information at all times near the time to fly. I will definitely recommend
and looking forward to booking my next adventure with you!
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
Thank you Gavin. Professional and honest advice and service every time.
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Thanks to Ashley Homewood for booking our flights. Much easier than dealing with Avianca direct.
We had a brilliant time in Columbia and would thoroughly recommend the country. The only hiccups were the many changes of flight times and the lack of arrangements for late checkouts when we had evening flights which we had to arrange for ourselves. Fortunately our guides were lovely and worked with us to help out.
Thank you very much indeed for dealing so efficiently with my travel request at such short notice. Forever grateful.
Excellent customer service given by Elizabeth Lidbury
Although American Airlines cancelled my return flight 8 hours before departure this was not your fault
Always amazing customer service, knowledge and sense of humour!
Thanks a lot Darryl for your help. Very professional
The presence, and prompt responsiveness of my travel manager was reassuring. Even where the meaning or implications of a communication were unclear, he was patient in explaining. Always professional and personable. Thank you for helping make my adventure one of the most memorable experiences of my life.
Keep going team - you do a perfect job
I did not know that there was a direct flight option with Avianca
Thank you for your help all the way. Excellent service and customer care
Doug Scrivener was very helpful and efficient. I have already recommended him to colleagues and our firm as we do a lot of business travel. I will be obtaining future quotes.
We appreciated the out of hours number and service provided. Often this is an ‘after thought’ but when needed, this was very effective - thank you
Got me a great deal and it was reassuring to know you were readily available with assistance and advice. You lived up to your promise to reply quickly. First class service.
Thanks Darryll for your help.
Really happy with the service. Fergus was very helpful throughout!
Great service as always.
A big thanks to Bruce Hanes and his team.
Luke was incredible. So helpful
They never disappoint and exceeded expectations during a pandemic. Lucas has always been amazing and continues to be so. He called to check several times and his team gave us regular updates. I remain a very loyal customer because the team is nothing but excellent.
We were pleased with the two flights. Everything was on time and professional. As part of the deal we had a free night in a 4 star hotel, complete with breakfast the next day. That was a lovely experience.
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