10 out of 10
Excellent service from Rupert and his team as always
Everything worked out well with both flights and hotel which was a good location for Venice and whilst the room was small we were there at Christmas and New Year - high season- so it was difficult to do anything about it. The 4 star rating was otherwise quite justified.
The Gordon Ramsey visit was a real treat! Thank you.
Oscar was great as usual
Thanks to Bruce for making our trip to Venice seamless!
Michelle’s customer relations are excellent and we have been with her for many years.
The hotel in Venice, Gorizia a la Valigia was excellent. Thank you for your help.
I am always recommending you to friends for outstanding service.
Accommodation recommendation was amazing. Thanks Otis
First class service
Spike and Graham. Nothing too much trouble.
We have used DialAflight many times and never think to go anywhere else. Very professional and friendly staff that know their job. Quality service every time.
Rivamare hotel was like home from home. The staff were very pleasant and welcoming.
Once again Elliot put together an amazing package for us and everything went perfectly. We had one of the best holidays ever
Flights and hotel all worked out well. The cruise was just as good as expected and overall it was an excellent holiday. The only downside was Venice Airport, which is not a very efficient place - however recent improvements on arrival mean that accessing water taxis is easy, but a significant long walk!
The person I dealt with was Orlando. He was very helpful and replied to my emails very quickly. Very happy with the service.
Lily was amazing. The hotel room was upgraded. Thank you, we will absolutely recommend DialAFlight.
Les helped me with my booking of the Bauer Palazzo in Venice and it was fantastic. Fabulous location, spacious room with a balcony overlooking a gondola canal and bridge, 2 mins from St Marks Square. Double French doors and automatic blinds so a quiet night’s sleep, breakfast overlooking the Basilica and Grand Canal and a free private taxi to Murano and a private glass factory tour. An absolutely brilliant trip all round, thank you.
Rocky looks after me and my friend beautifully. We are both old ladies and he is very kind.
Although the overall performance was excellent the airport arrival information could have been better as we were left not knowing what to do and I had to telephone DialAFlight for assistance.
Neil assisted me with my weekend get away to Venice. He listened to what I was looking for, arranged my hotel and flights and when speaking to him a couple of days before flying out he shared his experience of his visit to Venice and made very useful recommendations regarding getting round in Venice. Venice was wonderful and my wife and I absolutely loved every second of it.
Everything went well and the hotel recommended by Ralph was perfect. We particularly enjoyed the beautiful weather you organised for us. Thank you.
Wonderful service from everyone I spoke with. Will always call them first .
Well done Kirsty, yet another great holiday sorted by you. Cheers
Brilliant service as always. Will be in touch when I decide where we will be going on our next adventure
Very good service. I would use again. Would appreciate BA being informed that I strongly object, after check in, to paying £13 for seat change given I had to do the work.
Vincent was great. He advised me of the best flights and times to suit my budget and was able to give me detail on the local area and hotel location. I got some holiday tips in addition, which saved me time and money!
Spike is excellent for help and customer service. As ex flight crew after 25 years in BA I like luxury and Spike's recommendation of a hotel for Venice was great.
Jed has great customer service relations. I’m not sure how many travel arrangements Jed and his team have done for me and my family but I can say it’s been first class service and care. I’m forever a customer!