Timely updates from my appointed agent meant that I was kept aware of any changes to the bookings I had made. A courtesy call just prior to travelling was a nice touch. All in all 100% satisfied with the service.
Staff are always professional, polite, friendly and extremely helpful.
Trip always ends up as planned - excellent.
My outbound flight delayed by 2 hours due to a technical fault meant my onward flight to Mexico was missed. While I was automatically reprotected onto TWO flights the following day, a quick message to the office (very early AM for me) gave Chris and Tristan the opportunity to find a direct option with 2 remaining seats later that morning saving a lot of extra travel and hassle!
Amy is great! The updates and confirmations that are sent are timely and informative. Overall brilliant service for our flights.
Thank you for your help throughout. It seems that all your staff are keen to help and nothing is too much trouble for them.
Everything went to plan. Many thanks for organising a great trip
DialAFlight is the one stop shop for booking a holiday. Roy and his team sorted our holiday from beginning to end, including our pre-flight hotel, what a relief! Many thanks to you all.
The trip arrangements worked perfectly.
Thank you for always trying to help and dealing with all queries promptly. My only problem was I did not get the seat allocation reserved but under the current situation I allowed it to pass ..
Second time I’ve used this company as the quotes are much cheaper in comparison to other companies. I like the fact a customer agent is also assigned from booking stage till departure which provides comfort and peace of mind with any queries. Special thanks to Spencer for his help
Always give an excellent service. I have dealt with Michelle for many years but when she isn’t available all the other staff have been lovely to deal with
I would like to thank Dennis for organising our trip arranging assistance for my mother, aged 96, for our recent trip to Puerta Vallarta. I couldnt fault any of it Flights, hotel overnight in Phoenix and assistance Prior to the flight if I had any queries he was at the end of the phone and we even had updates immediately prior to our holiday. There were 5 of us travelling and we would like to say a huge thank you.
Was a bit concerned about Aero Mexico for a long flight, but the plane was modern and very comfortable - the first flight I've ever taken where the staff came around and offered water while we were actually waiting at the gate. Very happy and smooth transfers too.
The service you provided was stunning.
We will definitely use you again.
Jade is my saviour. Always finds perfect flights and bespoke hotels for both personal and business travel. 100% would recommend both DialAFlight and Jade. I have already recommended both to friends.
As always Logan delivered what was requested.
All went very well and we enjoyed our stay although the hotel food was not quite good enough on this occasion
But as per usual the DialAFlight team looked after us - especially Dale who offered some exceptional advice
Have already recommended friends and family
Everything was perfect. Thank you for your excellent service.
Excellent and prompt communication. Keep it up
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