Patrick, our customer service representative was excellent. He was available to answer any questions. He was professional, knew his products and knowledgeable. It was easy to contact him when abroad and all transfers went according to plan. I would book again with Patrick because of his consistent , reliable and outstanding customer service.
There was a delay entering St Kitts as we had not completed the online immigration form, which is a requirement since COVID for all countries, as we were informed. It would be helpful to have this confirmed, as l have already booked and paid for my Brazil holiday.
Great communication, especially when I needed advice and support..
Had a fab holiday and the flight there and back was a dream
Everything went as planned so I'm happy with the company. Would use again.
Responsiveness to queries not as timely as usual
I will definitely be using DialAFlight again. Everyone was very helpful and booking was very easy. All the details we needed were there in our app with no problems. Would definitely recommend to friends
Ethan was attentive and got us the right price and timing of our flights, excellent work
Great service. Manny was always there to answer any questions. Will definitely use again
We had a wonderful holiday in Nevis. Stan was great to deal with both for this holiday and for the last one.
Absolutely first class - above and beyond service from Christian
Good to deal immediately with a person when ringing rather than the rigmarole of multiple choice recorded messages
Always helpful and efficient
Great assistance provided by all involved at DialAFlight. Much appreciated
Just to say the food on the flight was much improved
Huge thank you to Harrison. First of all he has helped me for the past two years amending this booking to different destinations and dates due to covid. Then the day before I was due to fly and printing out documents I realised that I had booked the wrong room and he was able to get this changed for me within 24hrs of departure.
Easy access to Blake who also kept in touch to make sure everything was OK
Rory brilliant as usual. All staff are caring and seem happy
Ian and Manny. Thanks for amazing friendly instant service. Just nag BA about their appalling catering.
We had a wonderful holiday. A big thanks to Stan (and his team) for all his help in making our holiday so enjoyable.
As ever the service from Matthew was exemplary. Our first choice when researching and booking holidays
Very helpful and easy to do business
Jenson contacted us in St Kitts to let us know our plane was flying
Have used DialAFlight on numerous occasions and every time the service has been outstanding from booking to keeping you updated on changes. Very friendly, helpful, and professional.
Very happy with the service, kept in touch and answered all my questions. Will definitely return to DialAFlight when this pandemic is over.
Harrison helped me find the best deal. He always kept me updated and did everything he said he would do in a timely manner. It felt like a personal experience. I will definitely be booking with him again
Always pleasant and helpful to deal with
Raymond, who is our main contact, did not actually make the booking but was careful enough to phone the day before the flight to check that everything was OK
All good - no hassle.
Our whole trip was exactly as planned so thanks for your assistance and look forward to your help another time
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